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Heiser Toyota

Milwaukee, WI

4.7
7,844 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 7,844 reviews

December 17, 2025

They came to get my car to take care of a few issues. I work from home and my husband is paralyzed, so I am SO APPRECIATIVE of this service!! More

by debrahernday
Recommend Dealer
Yes
Employees Worked With
Tom? It was yesterday. He was extremely nice.
Dec 17, 2025 -

Heiser Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 17, 2025

Waited and no one was giving info. Received 2 text messages with videos but could not understand them at all More

by KKOENIGS1
Recommend Dealer
No
Employees Worked With
Michael Wemmer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wemmer
December 17, 2025

They were all set waiting for me for recalls and I added a oul change with no issue More

by sanibelkenneth
Recommend Dealer
Yes
Employees Worked With
Tom Lowther
Dec 17, 2025 -

Heiser Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 16, 2025

I had no appointment Stopped in for low air in tire 1 hrs later repaired a nail in tire Very happy with service More

by CONDOS4CARS
Recommend Dealer
Yes
Employees Worked With
Kevin Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cameron
December 16, 2025

Michael was very kind, very thorough and very professional. He took time to explain the services that will be needed in the future and I appreciate that. A great experience More

by ericaschilke
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wemmer
Dec 16, 2025 -

Heiser Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 14, 2025

Micheal and Heiser were great, tires ordered and installed without issue….quick turnaround time. Happy! More

by DDK17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2025 -

Heiser Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 12, 2025

I’m loving my new car. Thanks to hussain for helping me get the car I wanted. More

by moowahkler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2025

Great service. Amazing people. Great work. I will continue to use Heiser Toyota foe my automotive needs. More

by tonyampeterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Gong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2025 -

Heiser Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 12, 2025

No comment Never trying to upsell me maintenance that is not necessary. Have a happy holiday More

by CJDAMD
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wemmer
Dec 12, 2025 -

CJDAMD responded

Gave review above

Dec 12, 2025 -

CJDAMD responded

Done

Dec 12, 2025 -

CJDAMD responded

Response sent

Dec 13, 2025 -

Heiser Toyota responded

Thanks for sharing about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 10, 2025

We have purchased two new vehicles from Heiser Toyota right off the showroom floor. Everyone is courteous and friendly all the time. Service is prompt and very easy to deal with. Everyone is very profess More

by Charles Thon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Michalowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2025 -

Heiser Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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