Heiser Ford Lincoln

Customer service was way beyond what I expected. The fact that I was able to get everything done in a timely manner and my purchase was able to be delivered. I really appreciate the above and beyond The fact that I was able to get everything done in a timely manner and my purchase was able to be delivered. I really appreciate the above and beyond the dealership Did More

Never calls back, was told 6 hours on a job it turned into two and a half days. Was told about a day on the next job, turned into two and a half. Left four messages, received zero call backs, found out t into two and a half days. Was told about a day on the next job, turned into two and a half. Left four messages, received zero call backs, found out the work was complete when I called on my own at the end of business. It's dubious whether any work got done. More

Had a great experience working with all the staff at this location. I needed a car for my daughter & was able to complete the transaction quickly and took great care of our needs. Thank you! location. I needed a car for my daughter & was able to complete the transaction quickly and took great care of our needs. Thank you! More

I was told I would be getting a call back from the manager and both service advisors. I have received nothing. I call the service manager and left a voice mail but he has still not returned my call. I manager and both service advisors. I have received nothing. I call the service manager and left a voice mail but he has still not returned my call. If you are not going to call me at all then just say so. Don't lie and say you will. Horrible business practices. More

Great, helpful service. Very courteous staff who go the extra mile. Got me in right away and fixed my tire so I could get on the road again. Very courteous staff who go the extra mile. Got me in right away and fixed my tire so I could get on the road again. More

Great Service! They did the work at my home with the on-road service mobile which was very convenient. They did the work at my home with the on-road service mobile which was very convenient. More

I had them look over my 10 yr old car because I was giving it to my granddaughter. They took great care in making sure everything was working correctly. giving it to my granddaughter. They took great care in making sure everything was working correctly. More

It was a pleasure working with this young man he knows cars and trucks once I'm ready I will for sure go back to him and purchase my F150 from him thank you, Malvin. I told him to tell me when a 2001-200 cars and trucks once I'm ready I will for sure go back to him and purchase my F150 from him thank you, Malvin. I told him to tell me when a 2001-2004 Ford Lightning SVT comes in on a trade. More

I was very dissatisfied with my last visit to Heiser Ford. I took my car in for a recall and they didn't fix the recall and some how my steering wheel was damaged. On top of that the manager denied it e Ford. I took my car in for a recall and they didn't fix the recall and some how my steering wheel was damaged. On top of that the manager denied it even happened while the car was in there possession. More

Very dissatisfied with communication from Heiser. They didn’t return my calls when promised, if at all. They had my truck for a month and were unable or unwilling to provide a loaner vehicle. I’m They didn’t return my calls when promised, if at all. They had my truck for a month and were unable or unwilling to provide a loaner vehicle. I’m very disappointed as a loyal Ford owner. I’m still waiting for them to return my last call. More