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Heiser Ford Lincoln
Glendale, WI
1,724 Reviews
Thank you for your interest in Heiser! It's our goal to provide the information you need to make an informed car buying decision. After 100 years in business, we're committed to bringing a better automotive purchase and service experience to our customers. That's why so many make a visit to Heiser their first step in the process! They trust where to find the best value for the money. So, whether you're searching for new, certified pre-owned or used, our top-notch customer service and "Today's Your Day" attitude is available and waiting for you. That's The Heiser Difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 1,724 reviews
November 20, 2024
Paid for engine diagnostic. Results need new spark plugs. Paid for new spark plugs service. Results engine light came back on. Paid for more service fuel sensor.. Had slow Results need new spark plugs. Paid for new spark plugs service. Results engine light came back on. Paid for more service fuel sensor.. Had slow leak in rear tire lied to me and told nail on side un repairable. Had tire fixed at a small shop for small shrapnel in tread. The lie about the tire was unfortunate More
by DAVISPE2063
Verified CustomerEmployees Worked With
November 17, 2024
JT and the staff at Heiser did a great job helping us getting a new car when our recently purchased Heiser Lincoln was totaled in an accident. They helped in not only getting us a replacement car quickl getting a new car when our recently purchased Heiser Lincoln was totaled in an accident. They helped in not only getting us a replacement car quickly but helped secure short term financing while our insurance claim was being processed and the helped in securing a refund on unused portion on warranty on totaled car. More
by billboettge
Employees Worked With
November 09, 2024
This dealership has lost my trust. My car was not serviced properly. No one has contacted me about a new tire that I need. My car was not serviced properly. No one has contacted me about a new tire that I need. More
by VONLIS
Employees Worked With
November 07, 2024
Because they disable automation and sensors their triage and troubleshooting won't match the customer experience - as a result they weren't able to replicate the Check Engine light that I easily could (it t and troubleshooting won't match the customer experience - as a result they weren't able to replicate the Check Engine light that I easily could (it throws when the auto headlamp is engaged, which implies a sensor issue). More
by ReV
Employees Worked With
Unknown
November 05, 2024
To Alex, Thank you dearly, I appreciate the service provided on my behalf. Many more years to come! Respectfully, Nina W. provided on my behalf. Many more years to come! Respectfully, Nina W. More
by Nina W
Employees Worked With
November 03, 2024
The sales and service department are both doing a great job. The service department will pick up and deliver your vehicle. They will even come out to your house or job nd work on it there. The sales proces job. The service department will pick up and deliver your vehicle. They will even come out to your house or job nd work on it there. The sales process was very smooth and easy. Keep up the great work. Definitely recommended. More
by M.L.WEMMER
Employees Worked With
Other Employees :
Michael Wemmer
November 03, 2024
I really enjoy this dealership. They are easy to schesule with and helpful. I recently learned they jave pick up and mobile services too. They are easy to schesule with and helpful. I recently learned they jave pick up and mobile services too. More
by LOUISA.EASTMAN
Employees Worked With
Marco Villa
November 02, 2024
Meaghan was great. She was patient with us and we looked at different vehicles. She also followed up on the sale. Great job. She was patient with us and we looked at different vehicles. She also followed up on the sale. Great job. More
by tddpalmer
November 01, 2024
Friendly but my appointment day was put off to the next day without my notification on this also no rentals or loaner cars were available day without my notification on this also no rentals or loaner cars were available More
by jlgreer51
