Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hatfield Buick GMC
Redlands, CA
405 Reviews
Hatfield Buick GMC has been serving the Inland Empire since 1913. We are family owned and operated. We know what our customers want – a no hassle, low pressure buying experience. We offer a complete line of Buicks and GMCs to suit every need from trucks and SUVs to pre-owned vehicles. Our goal is to exceed your expectations from test drive to delivery!
Hatfield Buick GMC can also take care of your service and parts needs. From oil changes to major engine repairs, our service department offers the best in automotive service. Our highly skilled, factory trained technicians deliver efficient, quality care for your vehicle.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 405 reviews
June 16, 2023
I have been going there for years, the customer service techs are very knowledgeable and helpful techs are very knowledgeable and helpful More
by BIGG5944
Verified CustomerEmployees Worked With
June 16, 2023
The process was very easy and Rod was awesome to work with. I highly recommend this dealer. with. I highly recommend this dealer. More
by KellyV
June 16, 2023
Our experience with Hatfield was great. No hassles or confusion. We were in and out really quickly. No hassles or confusion. We were in and out really quickly. More
by pd3804
April 09, 2022
Dealing with Hatfield Buick GMC was the best vehicle purchase experience I've ever had. Rod Shelffo handled everything with no grief, hassle, or nonsense. I was in and out in less than an hour. I lov purchase experience I've ever had. Rod Shelffo handled everything with no grief, hassle, or nonsense. I was in and out in less than an hour. I love my new 2022 GMC Canyon pickup and would recommend Hatfield Buick GMC to anyone looking for their next vehicle. Thanks for everything! - Mike More
by Mike A.
Employees Worked With
Rod Shelffo
February 27, 2014
I had to have the wheel speed sensor replaced as well as a few preventative maintenance services done at a total cost of almost $1000 with some discounts. However, I was high pressured in having the brakes a few preventative maintenance services done at a total cost of almost $1000 with some discounts. However, I was high pressured in having the brakes replaced. I took my vehicle for a second opinion and I still have brake life left. The minimum thickness for the brake rotor was 1.230 for this vehicle, especially when cutting the metal to resurface the brakes. However, the actual thickness was 1.255. So, I still drive safely until anything changes in braking. On the paperwork, the technician noted that I needed to have the air filter changed soon. However, I just replaced it a day before and I don't understand why I need replace it that soon. Because of the high labor costs along with the high-pressure selling of the brakes as well as the air filter incorrect condition, I have doubts about the shop. Although the service advisor seemed like a nice person, however that was my first visit to that shop and it could be my last with the troubles I had experienced. More
by digerati
Employees Worked With
Adrien the advisor with technician Number 65
