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Hatfield Buick GMC
Redlands, CA
451 Reviews
Hatfield Buick GMC has been serving the Inland Empire since 1913. We are family owned and operated. We know what our customers want – a no hassle, low pressure buying experience. We offer a complete line of Buicks and GMCs to suit every need from trucks and SUVs to pre-owned vehicles. Our goal is to exceed your expectations from test drive to delivery!
Hatfield Buick GMC can also take care of your service and parts needs. From oil changes to major engine repairs, our service department offers the best in automotive service. Our highly skilled, factory trained technicians deliver efficient, quality care for your vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 451 reviews
February 18, 2025
They go above and beyond. Both salesman were very personable. Excellent customer service. I was very satisfied! Both salesman were very personable. Excellent customer service. I was very satisfied! More
by nadine_evens
Verified Customer
February 17, 2025
Best car buying experience I ever had they made is so simple just the best simple just the best More
by seccombe.thomas
Employees Worked With
February 17, 2025
the best service anyone could want. its done right the first time always clean. and the service writer go out of their way to help..Adrien is the best along with Henry just that hole de its done right the first time always clean. and the service writer go out of their way to help..Adrien is the best along with Henry just that hole department is why I have bought and have service done at Hatfield More
by MARTYQLC
February 13, 2025
Did not resolve issue on Check Engine light. Check Engine light still appears on Dashboard.P1098 is still the issue.Disappointed that Dealer charge $219 for Diagnostic review..Went to AutoZone an Check Engine light still appears on Dashboard.P1098 is still the issue.Disappointed that Dealer charge $219 for Diagnostic review..Went to AutoZone and No Charge for Diagnostic review.Still showing needs P1098. More
by designerstransport4u
Employees Worked With
February 13, 2025
Good service, I thought my issue was a little expensive for the work and amount of time it took. Then I had to give my keys back and wait because my truck wasn’t were it was supposed to be when I picked i for the work and amount of time it took. Then I had to give my keys back and wait because my truck wasn’t were it was supposed to be when I picked it up. More
by DBROHDER
February 12, 2025
Great customer service ! Communication is always on on point !! Great to work and support our local dealer Communication is always on on point !! Great to work and support our local dealer More
by SEANOCONNOREQ
Employees Worked With
February 08, 2025
Everything was great except whoever drove the car left a black footprint on the carpet. No bad. A little carpet cleaner fixed it. black footprint on the carpet. No bad. A little carpet cleaner fixed it. More
by GARY.THORNBERRY
Employees Worked With
February 05, 2025
Customer service has always been top notch. Adrien V. is personable, knowledgable, and accommodating to individual reasonable issues. Adrien V. is personable, knowledgable, and accommodating to individual reasonable issues. More
by KJNTULIP
Employees Worked With
February 02, 2025
Such great service! Iit was the week of Christmas. I called and got in the same day. My car was done in about an hour. They were pleasant and helpful. Did a great j Iit was the week of Christmas. I called and got in the same day. My car was done in about an hour. They were pleasant and helpful. Did a great job! More
by KARENHANSBERGER
Employees Worked With
February 01, 2025
It was an awesome experience with Kevin. Love the truck. Also you need more options for bed covers. Love the truck. Also you need more options for bed covers. More
by jsmnaper
Employees Worked With
