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Hatfield Buick GMC

Redlands, CA

Overview
Employees
Reviews
Vehicles
4.6
693 Reviews
Hatfield Buick GMC has been serving the Inland Empire since 1913. We are family owned and operated. We know what our customers want – a no hassle, low pressure buying experience. We offer a complete line of Buicks and GMCs to suit every need from trucks and SUVs to pre-owned vehicles. Our goal is to exceed your expectations from test drive to delivery! Hatfield Buick GMC can also take care of your service and parts needs. From oil changes to major engine repairs, our service department offers the best in automotive service. Our highly skilled, factory trained technicians deliver efficient, quality care for your vehicle.
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301 East Redlands Boulevard

Redlands, CA

92373

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Showing 693 reviews

September 14, 2026

Alex took care of my warranty problem very well, as usually great service and wonderful staff , thank you very much More

by STEVE.SAMPERIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2026 -

Hatfield Buick GMC responded

Thank you so much for taking the time to share your review! We are thrilled to hear that Alex resolved your warranty issue so smoothly and that you consistently receive great service from our team. We truly appreciate your continued trust in Hatfield Buick GMC and look forward to welcoming you back next time!

September 13, 2026

Friendly, convenient service. Thank you Hatfield Buick GMC for an easy experience when buying a new car.. More

by KYRA2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rod Shelffo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2026 -

Hatfield Buick GMC responded

Thank you so much for the kind words! We’re delighted to hear that buying your new car was such an easy, convenient, and friendly experience. Congratulations on your new vehicle, and welcome to the Hatfield Buick GMC family!

September 10, 2026

Just a head's up. My vehicle was not reset this last time I had the oil changed so that when I went out-of-state, my cruise control did not work. Can someone look in More

by NBARRAZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 29, 2026 -

Hatfield Buick GMC responded

Thank you for bringing this to our attention, and we sincerely apologize for the frustration this caused, especially while traveling out of state. Having this happen a second time is certainly not the standard of service we aim to deliver at Hatfield Buick GMC. We want to investigate this right away and make sure your vehicle is properly taken care of—please reach out to our Service Manager Henry Adame directly at henry@hatfieldbuickgmc.com or 909-793-3238.

September 05, 2026

The staff and crew always do a great job and I’m 100% completely satisfied with the work. They’ve been doing on my vehicle with the oil changes and service services. More

by DICIPLE89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 29, 2026 -

Hatfield Buick GMC responded

We love hearing this! Thank you for being such a loyal customer and for trusting our team with your vehicle's ongoing care and maintenance. Knowing you walk away 100% satisfied makes our day, and we look forward to keeping up that high standard for your next oil change at Hatfield Buick GMC!

September 03, 2026

The service advisors are friendly and helpful. Techs are knowledgeable from what my experience have been. More

by rob77ram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 29, 2026 -

Hatfield Buick GMC responded

Thank you for the fantastic review! We are so glad to hear that you have had such positive experiences with our friendly service advisors and knowledgeable technicians. Delivering reliable, expert care with a smile is what we strive for every day at Hatfield Buick GMC, and we look forward to seeing you again for your next visit!

August 29, 2026

Excellent service and very attentive to warranty information and ensuring that cost are covered by warranty if available. More

by MEEKOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 29, 2026 -

Hatfield Buick GMC responded

Thank you for the fantastic feedback! We are so glad to hear that you experienced attentive service and that our team took the extra step to ensure your costs were covered under warranty. Protecting our customers and maximizing your coverage is always a top priority at Hatfield Buick GMC. We appreciate your trust in us. Have a great day!

August 25, 2026

Car is treated with thought and care. Thanks for your dedication at the dealership every time. More

by CHRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 04, 2026 -

Hatfield Buick GMC responded

Thank you so much for the wonderful feedback! Treating your vehicle with the utmost thought and care is always our top priority. We truly appreciate your continued trust in our team and look forward to providing that same level of dedication on your next visit!

August 24, 2026

Great place to buy a Buick. They weren't pushy like other dealerships. I hope the service department is just as good. More

by dana2cocean
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mickey Heaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 04, 2026 -

Hatfield Buick GMC responded

Thank you so much for the fantastic review! We are thrilled to hear that you had a pressure-free buying experience with our sales team—that’s exactly how buying a Buick should be. Our service team holds themselves to that same high standard, so you can expect that same honest, friendly care whenever you come in for maintenance. Welcome to the family, and we look forward to taking great care of you and your vehicle down the road!

August 22, 2026

Kevin was patient, answered questions. Made sale process easy as possible.I would recommend Hatfield Buick to any one. More

by GRANDPA_5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hidalgo-Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 04, 2026 -

Hatfield Buick GMC responded

Thank you so much for taking the time to share your review! We are thrilled to hear that Kevin was patient, thorough, and made the purchasing process as smooth and easy as possible. Recommending Hatfield Buick to others is the absolute highest compliment we can receive. Enjoy your new vehicle, and welcome to the Hatfield family!

August 22, 2026

They are friendly and fast and trustworthy I trust they will do the job right and not break more stuff on my car for more repairs More

by FILYA20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 04, 2026 -

Hatfield Buick GMC responded

Thank you so much for the fantastic review! Fast and friendly service is great, but earning your trust means the world to our team. We pride ourselves on honest, reliable work, and we appreciate you trusting us to take proper care of your vehicle. We look forward to seeing you again next time!

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