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Hatfield Buick GMC
Redlands, CA
451 Reviews
Hatfield Buick GMC has been serving the Inland Empire since 1913. We are family owned and operated. We know what our customers want – a no hassle, low pressure buying experience. We offer a complete line of Buicks and GMCs to suit every need from trucks and SUVs to pre-owned vehicles. Our goal is to exceed your expectations from test drive to delivery!
Hatfield Buick GMC can also take care of your service and parts needs. From oil changes to major engine repairs, our service department offers the best in automotive service. Our highly skilled, factory trained technicians deliver efficient, quality care for your vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 451 reviews
March 07, 2025
The car was there 2 times for the same problem and is still not fixed. They put over 100 miles on the car for test driving. I paid over $1,000.00 for labor and parts. I will not bring my car there a still not fixed. They put over 100 miles on the car for test driving. I paid over $1,000.00 for labor and parts. I will not bring my car there again. More
by OPAOMARUBE
Verified CustomerEmployees Worked With
March 07, 2025
I am very pleased with the knowledge of your sales and service personnel. I’m sorry I didn’t purchase my vehicle from you, (my bad),but I have changed to your service after not getting the right answers o service personnel. I’m sorry I didn’t purchase my vehicle from you, (my bad),but I have changed to your service after not getting the right answers or service from my dealer. I will definitely make my next purchase from Hatfield ! More
by KLONDYKE48
Employees Worked With
March 05, 2025
We can trust them to take care of our vehicles. Honesty with integrity are important to us. Honesty with integrity are important to us. More
by VOSSJWD
Employees Worked With
March 04, 2025
It is family owned and really doesn’t let you negotiate a price. They are fixed in their price and really won’t work with the customer. They said the vehicles sell by themselves. price. They are fixed in their price and really won’t work with the customer. They said the vehicles sell by themselves. More
by maganaoracio
Employees Worked With
March 03, 2025
Only place we’ll ever take any of our vehicles. Great customer service as well. Great customer service as well. More
by NBROKAW
February 26, 2025
Very professional service experience little wait time. Over all my experience was pleasant.thank you Over all my experience was pleasant.thank you More
by JERRYM6598
Employees Worked With
February 25, 2025
Kevin was amazing, very patient and respectful. He made us feel very comfortable with our visit. He made us feel very comfortable with our visit. More
by sjowens29
Employees Worked With
February 24, 2025
Great,professional and does an excellent work. Thank you for being there for your customers. Thank you for being there for your customers. More
by BITSY1977
Employees Worked With
February 24, 2025
Great car buying experience. Mickey was very easy going and great to work with. We did everything with him, from the test drive, to pricing, and then signing all the papers for t Mickey was very easy going and great to work with. We did everything with him, from the test drive, to pricing, and then signing all the papers for the purchase. No need to go through 2-3 different departments/people to buy a car. More
by KIEN.DIANA
Employees Worked With
February 22, 2025
Quick, easy process, friendly staff and I love the fact that they don't have a high pressure finance manager. Kaylynn was easy to work with and she was quick to answer follow up questions after we purchase that they don't have a high pressure finance manager. Kaylynn was easy to work with and she was quick to answer follow up questions after we purchased the vehicle. Highly recommend this dealership! More
by gonzo08
Employees Worked With
