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Hatfield Buick GMC
Redlands, CA
405 Reviews
Hatfield Buick GMC has been serving the Inland Empire since 1913. We are family owned and operated. We know what our customers want – a no hassle, low pressure buying experience. We offer a complete line of Buicks and GMCs to suit every need from trucks and SUVs to pre-owned vehicles. Our goal is to exceed your expectations from test drive to delivery!
Hatfield Buick GMC can also take care of your service and parts needs. From oil changes to major engine repairs, our service department offers the best in automotive service. Our highly skilled, factory trained technicians deliver efficient, quality care for your vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 405 reviews
November 13, 2024
Parts dept has always come through for everything I need. Friendly, knowledgeable staff that always takes the time to find me what I need. Friendly, knowledgeable staff that always takes the time to find me what I need. More
by samuel.ap88
Verified CustomerEmployees Worked With
November 11, 2024
Hatfield is my go to dealer for service on my Buick. I recommend this business to anyone that is in the market for a vehicle that will include a GREAT service team! I recommend this business to anyone that is in the market for a vehicle that will include a GREAT service team! More
by ritadevaughn
November 10, 2024
Thank you for the great service. Got my recall done thanks to Alex for helping me out. --Aris and Angel Got my recall done thanks to Alex for helping me out. --Aris and Angel More
by Raul0423
Employees Worked With
November 10, 2024
Personalized service, attention to detail. Staff are friendly and professional. Everyone is knowledgeable about their field and answer questions cheerfully Staff are friendly and professional. Everyone is knowledgeable about their field and answer questions cheerfully More
by MARTHAJBUCH
November 07, 2024
Took my Envision in for Recall - Softwsre Update. The staff was very friendly and I was out within 30 minutes. The staff was very friendly and I was out within 30 minutes. More
by redmarlen75
Employees Worked With
November 06, 2024
The sale of my vehicle was great. My first service of the vehicle was very poor. My appointment was schedule during a time when the shift was over. I selected the notification that I My first service of the vehicle was very poor. My appointment was schedule during a time when the shift was over. I selected the notification that I was going to wait for my vehicle (due to where I live) while in service. No offer of a loaner vehicle. I had to get an Uber from the dealership to ONT airport and leave my vehicle over the weekend. Finally, upon getting my vehicle from service (three days later), no carwash was given and when I asked, I was told not enough staff available after having the vehicle for over three days. Very disappointed overall, especially when my vehicle is a lease, and I live in Yorba Linda which is not close. unfortunately, im not sure the name of the serviceman I was dealing with. Wasn't pleasant communications. More
by KEDRICKREDEEMER
Employees Worked With
November 06, 2024
Honest and hardworking dealership. The owner has an eye for talent. Everyone there from the owner to service, parts front office and the mechanics these people efforts are valued. The owner has an eye for talent. Everyone there from the owner to service, parts front office and the mechanics these people efforts are valued. More
by Swimfast2062
Employees Worked With
Other Employees :
Bill Hatfield
November 05, 2024
Hatfield is my go to dealer for service on my buick. I recommend this business to anyone that is in the market for a vehicle that will include a 101% follow up team! I recommend this business to anyone that is in the market for a vehicle that will include a 101% follow up team! More
by pyrosteve.1
Employees Worked With
November 04, 2024
No pleased with my vehicle, not what I ordered, need to make 15 word minimum. make 15 word minimum. More
by elizabass10
November 01, 2024
Everyone at Hatfield is caring, knowledgeable and straightforward ... I appreciate that! I will buy there again in the future! straightforward ... I appreciate that! I will buy there again in the future! More
by SUE.ROBINSON747
