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Hatfield Buick GMC

Redlands, CA

4.7
393 Reviews
Hatfield Buick GMC has been serving the Inland Empire since 1913. We are family owned and operated. We know what our customers want – a no hassle, low pressure buying experience. We offer a complete line of Buicks and GMCs to suit every need from trucks and SUVs to pre-owned vehicles. Our goal is to exceed your expectations from test drive to delivery! Hatfield Buick GMC can also take care of your service and parts needs. From oil changes to major engine repairs, our service department offers the best in automotive service. Our highly skilled, factory trained technicians deliver efficient, quality care for your vehicle.
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301 East Redlands Boulevard

Redlands, CA

92373

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Showing 393 reviews

April 08, 2024

Alex and Adrien in service are always a pleasure! Had an 08:00 appointment and the vehicle's service was started shortly thereafter. More

by KASTED
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey Heaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Hatfield Buick GMC responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

April 07, 2024

Service was good and staff followed to keep me informed as to findings and status. Work was completed for less than the estimate! More

by BBLOOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Hatfield Buick GMC responded

We are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Hatfield Buick GMC

April 05, 2024

Excellent diagnosis and repair of my of my Saturn Sky Turbo Redline. Will continue to use this shop for future repairs and dervice. More

by grenadiergroupltd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Hatfield Buick GMC responded

We're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care!

April 04, 2024

Hello this is Mark Benjamin Your team made our purchase easy. My wife and I are so happy with our purchase. It’s a great care to drive. I brought my car in 2 time for some work And they never got to it More

by MARKDBENJAMIN
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickey Heaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaylynn Solorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

MARKDBENJAMIN responded

I just want to say that Hatfield Buick GMC Is a very Reputable Dealership. I know I said something’s about my service experience for my Buick Encore but I have brought my Buick Enclave many times over the years and I was 100% satisfied every time. And I will be bringing my Encore in for Service. Again thank you so much for my recent Purchase.

April 01, 2024

This is my go-to team to ensure my Buick Encore 2014 runs in tip-top shape. Adrian and Alex are friendly and knowledgeable. Thanks, Hatfield Team! 😀 More

by iPAC
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Hatfield Buick GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Hatfield Buick GMC! Feel free to reach out to us if you need anything. Have a wonderful day.

March 30, 2024

Was a pleasure to have my vehicle serviced her at Hatfield. Adrian was also a pleasure to work with, very helpful. More

by rafaelorozco11b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Hatfield Buick GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Hatfield Buick GMC! We sincerely value your business and look forward to your next visit!

March 29, 2024

Staff were exceptional. Very attentive. Polite and make sure that customers are very happy with their work. More

by Roland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rod Shelffo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Brandon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickey Heaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaylynn Solorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hidalgo-Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Hatfield Buick GMC responded

Roland, we're happy you found our staff to be so supportive during your experience here at Hatfield Buick GMC. We sincerely value your business and look forward to your next visit!

March 28, 2024

Service is always great. I appreciate the service and staff is consistently friendly, respectful and helpful. More

by GENIAFICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Hatfield Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

March 22, 2024

Service to the customer and the automobile…efficiency, courtesy….importantly, expertise. The Service Department at this America’s oldest Buick agency is our first date these past 50 years. More

by 1967BULLDOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Hatfield Buick GMC responded

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 15, 2024

Hatfield Buick goes above and beyond for their customers. We have purchased several vehicles from them and have always received wonderful service. More

by teachlou
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rod Shelffo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickey Heaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Hatfield Buick GMC responded

We're so glad that we were able to go above and beyond your expectations! We sincerely value your business and look forward to your next visit!

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