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Hatfield Buick GMC

Redlands, CA

Overview
Employees
Reviews
Vehicles
4.6
693 Reviews
Hatfield Buick GMC has been serving the Inland Empire since 1913. We are family owned and operated. We know what our customers want – a no hassle, low pressure buying experience. We offer a complete line of Buicks and GMCs to suit every need from trucks and SUVs to pre-owned vehicles. Our goal is to exceed your expectations from test drive to delivery! Hatfield Buick GMC can also take care of your service and parts needs. From oil changes to major engine repairs, our service department offers the best in automotive service. Our highly skilled, factory trained technicians deliver efficient, quality care for your vehicle.
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301 East Redlands Boulevard

Redlands, CA

92373

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Showing 693 reviews

October 24, 2026

Always a great experience. They genuinely care about making sure your needs are met and they never try to upsell you. More

by RMANDOPONCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 23, 2026

First Class service from everyone I met. We will be back for our next vehicle! More

by MITCHDC63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rod Shelffo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 22, 2026

Excellent Dealer, and what a great experience! First time we can say that purchasing our vehicle was a pleasant experience. We are very happy with our truck. When we need another, we will defi More

by uslumberinc
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rod Shelffo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kailey Hatfield
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Oct 24, 2026 -

Hatfield Buick GMC responded

Thank you so much for the wonderful review! We are thrilled to hear that purchasing your vehicle with us was such a pleasant experience and that you love your new truck. We truly appreciate your business and kind words, and we look forward to serving you again at Hatfield Buick GMC when you're ready for your next vehicle!

October 17, 2026

Always great customer service, been a loyal customer for over 15 years, and will come back More

by JRAMOS120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 24, 2026 -

Hatfield Buick GMC responded

Thank you for being such a loyal customer for over 15 years! We are deeply grateful for your continued trust and thrilled to hear that you always receive great service from our team. We appreciate your business and look forward to serving you for many more years to come at Hatfield Buick GMC!

October 16, 2026

The service advisors were honest, and helped me as soon as they could, even when busy they made sure we didn't wait long. More

by ROB3RTO181
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 24, 2026 -

Hatfield Buick GMC responded

Thank you for taking the time to share your feedback! We’re glad to hear our service advisors were prompt, honest, and able to get you taken care of quickly, even during a busy day. We truly appreciate your business and look forward to serving you again at Hatfield Buick GMC!

October 15, 2026

Hatfield Buick GMC is a great place to do business. The staff is fantastic and treats you as a friend and not a number like other places do. Also a special great job shout once again to Willie in Sales More

by Nicholas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rod Shelffo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Brandon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 18, 2026 -

Hatfield Buick GMC responded

Thank you for your business and for sharing such wonderful feedback. We pride ourselves on providing attentive, personalized service, and knowing our team made you feel valued is the highest compliment we can receive. We’ll be sure to pass along your recognition to the team. Celebrating 113 years of serving the Inland Empire is a milestone we hold with great pride, and dedicated clients like you are the foundation of our success. Thank you again for your support, and we look forward to assisting you with all of your future automotive needs!

October 14, 2026

Hatfield Buick is a great dealership. ...sales, service, employees. The 2024 Envision is our 4th vehicle purchased and serviced at Hatfield More

by TKDOBBERTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 18, 2026 -

Hatfield Buick GMC responded

Thank you for your continued loyalty and for taking the time to share your feedback! We're thrilled to hear that your experience across sales, service, and our team as a whole continues to be a great one. Having your 2024 Buick Envision be your fourth vehicle with Hatfield Buick GMC means a lot to us, and we truly appreciate your long-standing business. We look forward to providing that same high standard of service for many years to come!

October 14, 2026

Hi Hatfield has been stellar performance. Adrien is very friendly, knowledgeable, and prompt. I would recommend Hatfield to my colleagues. More

by GLEN16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 18, 2026 -

Hatfield Buick GMC responded

Thank you for taking the time to share your feedback! We’re thrilled to hear that Adrien provided friendly, knowledgeable, and prompt service during your visit. Knowing that you hold our team in high regard and would recommend us to your colleagues is the best compliment we could receive. We truly appreciate your business and look forward to taking care of you again at Hatfield Buick GMC!

October 14, 2026

Let me drive to the shop prior to telling me you didn’t have time to complete my minor scheduled repair. When I returned the next day, they were still unable to complete the minor (reset some technical in More

by SHEREE59STEWART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adrien Vasquez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 18, 2026 -

Hatfield Buick GMC responded

Thank you for taking the time to complete our survey. We are truly sorry to learn that we fell short and that something went wrong during your experience with us. Your satisfaction is our top priority, and we sincerely apologize for any frustration or inconvenience this may have caused. We want to make things right, but we need a few more details to fully understand what happened. Please reach out directly to our Service Manager, Henry Adame, at 909-793-3238 or henry@hatfieldbuickgmc.com at your earliest convenience so we can learn more about your experience and work to address it immediately. We appreciate the opportunity to make this right for you.

October 10, 2026

It was a wonderful experience . Adrien took great care of us. He went above and beyond. More

by BOZOPFEIFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Chakos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 18, 2026 -

Hatfield Buick GMC responded

Thank you for the fantastic feedback! We’re thrilled to hear that Adrien took such great care of you and went above and beyond during your visit. We truly appreciate your business and look forward to seeing you again at Hatfield Buick GMC!

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