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Harbor Hyundai

Long Beach, CA

4.9
4,925 Reviews

3720 Cherry Ave

Long Beach, CA

90807

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4,925 Reviews of Harbor Hyundai

February 04, 2024

This dealer was fantastic. They had the exact car that I was looking for. I was in and out in a couple of hours. The financing was easy as well. I you want a dealer that is eas More

by PC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leonard Fischer, Demetric Wright, Kevin Marroquin
Feb 12, 2024 -

Harbor Hyundai responded

Thank you for the fantastic review! We're delighted to hear that you had a positive experience with Harbor Hyundai and found the exact car you were looking for. It's great to know that the process was quick and easy, including the financing. We appreciate your recommendation and are here for you if you have any further needs or questions. Safe travels and enjoy your new car!

February 01, 2024

The whole experience of leasing our new car was seamless. From the call to the sale's manager, Juan Davila to our sales associate, Jay Sanchez and the finance department, Demetric Wright. I can't say enough More

by erportillo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Davila, Demetric Wright, Jay Sanchez
Feb 01, 2024 -

Harbor Hyundai responded

Thank you for choosing Harbor Hyundai for your new car lease, and we appreciate your kind words about your experience. We're thrilled to hear that Juan Davila, Jay Sanchez, and Demetric Wright provided you with a seamless and professional process. Your satisfaction is our priority, and we look forward to welcoming you back and any referrals in the future.

January 31, 2024

Been to service my vehicle twice. Make my appointment with ease, employees very helpful. The estimate of time is pretty accurate. My vehicle was washed and ready to roll when I arr More

by dodgerbbfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Sanchez
Feb 01, 2024 -

Harbor Hyundai responded

Thank you for choosing us for your vehicle service needs, and we're thrilled to hear about your positive experiences. It's great to know that making appointments was easy, our employees were helpful, and the estimated time was accurate. We appreciate your kind words about Jeffrey Sanchez's prompt and courteous service. We're honored to be your new dealer for service and look forward to serving you again.

January 27, 2024

This dealership is so good that I drive out of my area to have my car serviced there. My service adviser, Jeffrey Sanchez was excellent. More

by tracygeorgis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Sanchez
Feb 01, 2024 -

Harbor Hyundai responded

We're truly grateful for your loyalty and the effort you make to choose our dealership for servicing! It's wonderful to hear that Jeffrey Sanchez provided you with excellent service as your adviser. We appreciate your kind words and the trust you place in us. Thank you for making the extra effort to visit, and we look forward to serving you again.

January 26, 2024

What a pleasant experience! Negotiations went very smoothly (text & email), and I was very pleased with the deal. When I arrived things were ready to go, and no unpleasant sur More

by chuckster78
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Randy Leal, David Davila
Feb 01, 2024 -

Harbor Hyundai responded

Thank you for sharing your positive experience with us! We're delighted to hear that the negotiation process was smooth and that there were no surprises upon your arrival. We appreciate your feedback and apologize for the oversight under the hood. We look forward to serving you again in the future.

January 26, 2024

I am extremely happy with Harbor Hyundai! Magnificent Customer Service! Magnificent Car Service! Magnificent Technician Rodrigo Santiazo!!!! Magnificent waiting area with yummy coffee!!! All More

by afsylevy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodrigo Santizo
Feb 01, 2024 -

Harbor Hyundai responded

We're thrilled to receive your fantastic feedback! It's wonderful to hear about your satisfaction with Harbor Hyundai's customer service, car service, and the excellent work of Service Advisor Rodrigo Santizo. We're delighted you enjoyed our waiting area and the bonus of a magnificent car wash. Thank you for choosing us, and we look forward to serving you again!

January 26, 2024

Always friendly and professional. Enrique took care of my service needs with a great attitude and excellent customer service. My vehicle was completed quickly, and the waiting area wa More

by stevekanengiser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique Chavarria
Feb 01, 2024 -

Harbor Hyundai responded

Thank you for taking the time to share your positive experience at Harbor Hyundai! We're thrilled to hear that Enrique provided you with friendly and professional service, and we're delighted that your vehicle was taken care of promptly. It's great to know you enjoyed our comfortable waiting area and complimentary coffee. We appreciate your recommendation and look forward to serving you for all your Hyundai servicing needs.

January 25, 2024

Excellent and professional customer service! Alfredo worked with us to get the best deal possible. This was my first time purchasing a new car, so I was nervous about the process. But true to hi More

by kd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfredo Martinez, Matthew Lopez
Feb 12, 2024 -

Harbor Hyundai responded

Thank you for your glowing review! We're thrilled to hear about your excellent and professional customer service experience, especially with Alfredo. It's fantastic that he worked with you to secure the best deal and made your first-time car-buying experience smooth and comfortable. We look forward to welcoming you back to the dealership and assisting you with any future Hyundai needs. Safe travels in your new car!

January 25, 2024

Rodrigo was very good at his job, I did have a few answers about the oil change, Hyundai recommended 7,500 oil change, but dealership recommended 5,000??? My car wasn't washed and finger prints all o More

by Forza 34T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodrigo Santizo
Feb 12, 2024 -

Harbor Hyundai responded

Thank you so much for taking the time to reach out and express your concerns. Your feedback is invaluable to us, and we want to assure you that your satisfaction is our top priority. When it comes to oil changes, we completely respect your decision-making process. While we generally recommend a 5,000-mile interval, we understand that individual preferences may vary. If following the manufacturer's suggestion of 7,500 miles aligns better with your preferences, please feel free to do so. Your peace of mind is important to us. We sincerely apologize for any inconvenience you experienced regarding the cleanliness of your car during your recent visit. To rectify this situation and show our commitment to your satisfaction, we would like to offer you a complimentary car wash at your convenience. Simply drop by whenever it suits you, and we will ensure your vehicle receives the attention it deserves. If there is anything else we can assist you with or if you have any further questions, please don't hesitate to let us know. We truly appreciate your understanding and value your business. Thank you once again for bringing this to our attention.

January 21, 2024

All the staff were courteous and willing to negotiate with us. Our experience was extremely favorable. Alfredo was a most warm and welcoming salesman who informed us about every aspect of our new car. More

by sandi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leonard Fischer, Alfredo Martinez, Demetric Wright
Feb 01, 2024 -

Harbor Hyundai responded

Thank you so much for sharing your positive experience with us! We're thrilled to hear that our staff, particularly Alfredo, provided you with a warm and informative car-buying experience. We truly appreciate your recommendation and are delighted to be your choice for future service needs. Safe travels in your new car, and we look forward to serving you again!

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