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Harbor Hyundai

Long Beach, CA

4.9
4,925 Reviews

3720 Cherry Ave

Long Beach, CA

90807

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4,925 Reviews of Harbor Hyundai

February 28, 2024

I had an excellent experience with Harbor Hyundai. Kevin Marroquin was my sales consultant and he was very professional and knowledgeable on the 2023 Kona I purchased. Zero pressure and very respons More

by denisemshaw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Name isn't listed for finance. Unfortunately, I forgot his name and he was awesome., Kevin Marroquin
Mar 01, 2024 -

Harbor Hyundai responded

Thank you for your kind words about your experience at Harbor Hyundai. We're delighted to hear that Kevin Marroquin provided you with excellent service during the purchase of your 2023 Kona. We appreciate your recommendation and look forward to serving you in the future.

February 27, 2024

Harbor Hyundai is terrific. I trust their advice on keeping my old Tuscon rolling. The friendly service representatives, timely maintenance, and transparent pricing contribute t More

by tylermumford825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodrigo Santizo
Feb 28, 2024 -

Harbor Hyundai responded

Thank you for your glowing review! We're delighted to be considered terrific, and we appreciate your trust in our advice for maintaining your Tucson. It's great to hear that our friendly service representatives, timely maintenance, and transparent pricing have contributed to your positive experience. We're committed to providing reliable auto repair, and we look forward to serving you again at Harbor Hyundai. Thank you for your recommendation!

February 25, 2024

Harbor Hyundai is the best! Thank you to James Kraft, Sales, who has helped me with my last 3 out of 5 Hyundai cars. James is so knowledgeable, professional and the nicest guy More

by jcmidnight8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giani, James Kraft, Juan Davila
Feb 28, 2024 -

Harbor Hyundai responded

We are thrilled to receive such positive feedback! Thank you for acknowledging the exceptional service provided by James Kraft in Sales, Juan Davila in Finance, and Giani in Contracts. We're delighted that their knowledge, professionalism, and friendliness made your car-buying experience memorable. We appreciate your kind words about our team at Harbor Hyundai, and we look forward to serving you again in the future. Thank you for choosing us.

February 15, 2024

Prompt and efficient check in and check out. Rod explained everything that would be done in a friendly and professional manner. The service was completed on time. I also appreciate the coffee/ho More

by Ejinpv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodrigo Santizo
Feb 28, 2024 -

Harbor Hyundai responded

Thank you for your positive feedback! We're delighted to hear that you had a prompt and efficient experience at Harbor Hyundai. We're proud to provide superior service, and we look forward to continuing to serve you and your husband for all your Hyundai needs.

February 15, 2024

Cabin was awesome very friendly and informative I recommend him to anyone looking for a car. More

by PEPPERBOCOOK1992
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Kraft, Mike Casalegno, Jack Duty, Leonard Fischer, Alfredo Martinez, Randy Leal, Juan Davila, David Davila, Daniel Martinez, Kevin Marroquin
Feb 28, 2024 -

Harbor Hyundai responded

We're thrilled to hear you found our staff to be friendly and informative! Thank you for recommending us to others looking for a car. We strive to provide a positive and informative car-buying experience, and we appreciate your support. If you have any more feedback or if there's anything else we can assist you with, feel free to let us know. Happy driving!

February 11, 2024

Always receive amazing customer service here. Prices are the best in the area. Facilities are clean and welcoming. More

by A.O.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodrigo Santizo
Feb 12, 2024 -

Harbor Hyundai responded

Thank you for your fantastic review! We're delighted to hear that you consistently receive amazing customer service, find our prices the best in the area, and appreciate our clean and welcoming facilities. Your positive feedback means a lot to us, and we're here to provide exceptional service whenever you need it.

February 09, 2024

David Davila was a star. He was tireless in searching for the specific car that I wanted. He never gave up during the 4 week search. I would highly recommend David when looki More

by margaret
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Davila
Feb 12, 2024 -

Harbor Hyundai responded

Thank you for sharing your exceptional experience with David Davila! We're thrilled to hear he went above and beyond, tirelessly searching for the specific car you wanted over the four weeks. Your recommendation means a lot, and we're grateful for the opportunity to assist you in finding your next car. If you have any further needs or questions, feel free to reach out. Safe travels on the road ahead!

February 08, 2024

Jesse and Leonard had such amazing customer service. They made sure I was heard and gave me exactly what i wanted. More

by sammie217
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse, Leonard Fischer, Demetric Wright
Feb 12, 2024 -

Harbor Hyundai responded

We're thrilled to hear about your amazing experience with Jesse and Leonard! Providing excellent customer service and ensuring your needs are met are top priorities for us. We're glad they were able to listen and deliver exactly what you wanted. If there's anything more we can assist you with, please don't hesitate to let us know. Thank you for choosing us!

February 07, 2024

Love Harbor Hyundai. I've been working with Michael Casalegno since 2017 [ maybe even earlier.] This is the third vehicle I've leased from him. We got a Tuscon Plug-In More

by Sheree
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Casalegno
Feb 12, 2024 -

Harbor Hyundai responded

Thank you for being a valued member of the Harbor Hyundai family since 2017! We're thrilled you've had a super experience leasing your third vehicle, the Tucson Plug-In Hybrid, with Michael Casalegno. We appreciate your kind words about his knowledge and the dealership's ease of dealing. If you ever need assistance or consider future options, we're here for you. Safe travels in your new ride!

February 05, 2024

Kevin Marroquin is great; he listens well and has very good product knowledge. Kevin helped us buy a car. Unfortunately, we were turned over to Leonard. Leonard wasted our time, asked stupid questions, an More

by ron.hix
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Leonard Fischer, Demetric Wright, Kevin Marroquin
Feb 12, 2024 -

Harbor Hyundai responded

Thank you for sharing your feedback with us. We're glad to hear that Kevin Marroquin provided you with excellent service and product knowledge during the car-buying process. We're genuinely sorry to hear about your experience with Leonard, and we apologize for any frustration or inconvenience caused. Your concerns are taken seriously, and we would like to address them promptly. Please feel free to contact our brand manager, Bill Saul to discuss this further at bsaul@harbor-hyundai.com, to ensure your concerns are addressed appropriately. We value your feedback and hope to have the opportunity to make things right. Thank you for bringing this to our attention.

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