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Harbor Hyundai

Long Beach, CA

4.9
4,925 Reviews

3720 Cherry Ave

Long Beach, CA

90807

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4,925 Reviews of Harbor Hyundai

January 21, 2024

Overall great customer service but they refused to remove add-ons that I know could've been. More

by SWinograd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demetric Wright, Miguel Vineyard
Feb 01, 2024 -

Harbor Hyundai responded

Thank you for sharing your feedback, and we appreciate your positive comments about our overall customer service. We apologize for any inconvenience regarding the refusal to remove certain add-ons. We strive to address customer concerns, and your input is valuable. Please feel free to reach out to our Brand Manager, Bill Saul, and we'll do our best to find a satisfactory solution. We appreciate your business and the opportunity to improve our service based on your feedback.

January 20, 2024

Harbor Hyundai for service on the Tucson. In past always felt excellent service from both Miquel and Scott. Maybe it was just new people that I don’t know. Seemed like I was being scolded. More

by Is there another Hyundai Dealer in LB
Service Communication
Recommend Dealer
No
Employees Worked With
Rodrigo Santizo, Enrique Chavarria
Feb 01, 2024 -

Harbor Hyundai responded

Thank you for taking the time to share your recent service experience with us. We genuinely appreciate your feedback, and we apologize for any inconvenience you may have encountered during your visit. We're sorry to hear that your recent interaction did not meet the high standards of service we strive to provide. We understand the importance of a positive and welcoming atmosphere, and we sincerely apologize if you felt otherwise. To address your concerns and ensure that your future experiences meet your expectations, we encourage you to reach out directly to our Service Manager, Miguel Reynoso, at mreynoso@harborchevrolet.com. Miguel is committed to resolving any issues and providing the exceptional service you've come to expect from Harbor Hyundai. We value your loyalty and the opportunity to make things right. Your feedback is invaluable to us, and we look forward to the opportunity to regain your trust during your next service visit. Thank you for bringing your concerns to our attention, and we appreciate your continued support.

January 19, 2024

Kept me updated in a timely manner on the progress of my car. Very personable. More

by gwhitney1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tania
Feb 12, 2024 -

Harbor Hyundai responded

Thank you for sharing your positive experience! We're delighted to hear that our team kept you updated in a timely manner and provided a very personable service. If there's anything else you need or if you have further feedback, feel free to let us know. We appreciate your trust in us!

January 18, 2024

quick, courteous, and informative with attention to detail. it is the hyundai dealer to go to years More

by bobo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodrigo Santizo, Enrique Chavarria
Feb 12, 2024 -

Harbor Hyundai responded

Thank you for your glowing review! We're thrilled to hear that you found our service quick, courteous, and informative, with attention to detail. We're honored to be your go-to Hyundai dealer for years, and we appreciate your trust and loyalty. If there's anything more we can do for you, please don't hesitate to reach out.

January 07, 2024

IHad an Awesome experience! David was very helpful and easy to work with. Comfortable waiting area More

by mkm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Davila
Jan 31, 2024 -

Harbor Hyundai responded

Thank you for sharing your positive experience! We're delighted to hear that David provided excellent assistance, and you found the waiting area comfortable. If you ever have further needs or questions, feel free to reach out. We appreciate your feedback, and happy driving! 🚗😊

January 06, 2024

Leased my new car at Harbor Hyundai. Made the deal on the phone with Miguel and he had the car ready to go when I got there. He and Matthew in finance made the process very smooth and pl More

by 24Ioniq
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Lopez, Miguel Vineyard
Jan 31, 2024 -

Harbor Hyundai responded

Thank you for sharing your positive leasing experience! We're delighted to hear that Miguel and Matthew, along with the rest of our team, made the process smooth and pleasant for you. We appreciate your recommendation and are glad to have provided great service. If you have any further needs or questions, feel free to reach out. Safe and happy driving in your new car! 🚗😊

January 06, 2024

If I could give this place less than a 1 star I would. I came in here needing to buy out the lease of my car and when they gave me the monthly payment with their absolutely awful interest rate of 10.5% th More

by rebeccapyster
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gianni Valencia, Leonard Fischer, Kevin Marroquin
Jan 31, 2024 -

Harbor Hyundai responded

We're sorry to hear about your experience. If you have any specific concerns or issues you'd like to discuss, feel free to reach out to our team directly. We value your feedback and would like to address your concerns.

January 02, 2024

Excellent treatment and service. Meshlin was awesome and a pleasure to work with. This is my go to dealership for service. More

by Andre Houston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meshlin
Jan 31, 2024 -

Harbor Hyundai responded

Thank you for your kind words! We're delighted to hear that Meshlin provided excellent treatment and service, making your experience enjoyable. We appreciate your trust in us as your go-to dealership for service. If there's anything else we can do for you, feel free to reach out. Safe travels! 🚗😊

December 30, 2023

I have to start using words like trust worthy for a car dealership, , my experience has been all positive with how attentive and helpful with my car needs thank you ,okay , the Suv has been a great buy More

by aelz02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodrigo Santizo, Enrique Chavarria
Jan 31, 2024 -

Harbor Hyundai responded

We're thrilled to hear about your positive experience! It's great to know that our team has been attentive and helpful with your car needs, and we're delighted that your SUV has been a great buy. Thank you for your trust and kind words. If you ever need further assistance, feel free to reach out. Safe and happy driving! 😊🚗

December 30, 2023

Another Dealership's service department stated my Elantra had no recalls. I spoke to Meshlin at Harbor Hyundai on the phone who told me there was one recall and they would take care if it. I asked them to c More

by Ed
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meshlin
Jan 31, 2024 -

Harbor Hyundai responded

We're delighted to hear about your positive experience at Harbor Hyundai! Meshlin and our service team are dedicated to providing excellent service, and we're glad they addressed the recall and checked for other issues efficiently. Thank you for your kind words about our staff and the cleanliness of our location. If you have any further needs or questions, feel free to reach out. We appreciate your feedback and look forward to serving you again!

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