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Harbor Chevrolet
Long Beach, CA
2,164 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,164 Reviews of Harbor Chevrolet
August 09, 2024
0 out of 5 stars. Aweful. Terrible. Slimy. Salesman wrote a number for the price of the car we wanted and then came back with some other guy--a manager?--and they Aweful. Terrible. Slimy. Salesman wrote a number for the price of the car we wanted and then came back with some other guy--a manager?--and they did a good cop/bad cop routine on us with a price 5K beyond what we talked about--and what the price was online. They told us that an alarm and some kind of coating for the door trims was not optional and included in the price. We told them that we didn't want those things and were about to leave and then they came down on the price. But it was too late because they had told too many falsehood and lost out trust. We left. It was awful. It was the worst experience I've ever had buying anything. There's more to this story--including an accusation of racism toward us--but the salespeople at Harbor Chevrolet have wasted enough of my time today. I'm being generous by even writing this because one of them could actually read this and use it to better their practices. They don't deserve my critique. Please do not go to these people. I'm skeptical of the 5-star reviews here. They seem a little to chipper to be real. You've been warned. More
by cchristy
Employees Worked With
The person I worked with is not listed here. He wears a blue shirt and sits on the side until it's time to talk about the real price.
August 03, 2024
The team at Harbor Chevrolet made the experience of buying our Tahoe like no other. Sergio made seeing the car so convenient for us since we have a 1 year old at home. Alan was friendly and never put a buying our Tahoe like no other. Sergio made seeing the car so convenient for us since we have a 1 year old at home. Alan was friendly and never put any pressure on us. He advocated for us through all phases of the negotiation, finance and intro to the vehicle processes. Matt helped make sure our trade in vehicle was appropriately valued which allowed us to get out of our lease early. Other members in the sales department were friendly and checked in to make sure we had water and everything else we needed. Luis made the finance process quick and easy. He even talked to our credit union to get us on the road in our new Tahoe in no time! Thank you again to the Harbor Chevy team for taking great care of us! More
by JG
Employees Worked With
Matt, Sergio Navarrete, Luis Esquivel, Alan Adoian
July 22, 2024
The service for my 2021 Tahoe was great. However, the service writer did not give me the contact information for windshield replacement, as he had offered when I dropped the vehicle off for However, the service writer did not give me the contact information for windshield replacement, as he had offered when I dropped the vehicle off for service. More
by michaeljokeefe
Employees Worked With
Victor Jimenez
July 18, 2024
Cannot remember an easier time and better experience buying a new Truck. The entire staff is incredibly kind and helpful. I will definitely refer any of my friends looking for a Chevrolet, to Harbor buying a new Truck. The entire staff is incredibly kind and helpful. I will definitely refer any of my friends looking for a Chevrolet, to Harbor More
by steve
Employees Worked With
Sergio Navarrete, Laura Guzman, Jesse Gomez
July 16, 2024
Love everyone there, very friendly crew. Made the process easy and fast. I will absolutely send people over to Harbor Chevrolet. Made the process easy and fast. I will absolutely send people over to Harbor Chevrolet. More
by Diana Ramos
Employees Worked With
Daniel Esquivel, Chris Mack, Kyle Larson, Alex Sanchez
July 15, 2024
Sergio and Jacob provided great customer service. Made the entire experience easy. Definitely will be returning in the future for all my car needs. Made the entire experience easy. Definitely will be returning in the future for all my car needs. More
by AVENDANOADOLFO
Employees Worked With
Sergio Navarrete, Jaycob Gomez
July 08, 2024
I’m a new customer and just purchased a 2024 Chevy Trail Boss, my salesman Alan Adoian had to do some digging to get the truck I wanted, and he succeeded. Boss, my salesman Alan Adoian had to do some digging to get the truck I wanted, and he succeeded. More
by Jim J
Employees Worked With
Teresa Martin, Sergio Navarrete, Alan Adoian
July 07, 2024
Super pleased with my purchased from the start Daniel, Josh and Finance department took care of me. I had a little anxiety around a first time auto purchase but this team was amazing and very patient! Tha Josh and Finance department took care of me. I had a little anxiety around a first time auto purchase but this team was amazing and very patient! Thank you for treating us with care and not forcing sales tactic and promotions down our throat! Thank you to finance team for explaining the details of all the documents and pricing! Love my new trailblazer 2024!!! ❤️❤️❤️ More
by Jessica A
Employees Worked With
Lilia Amador, Daniel Esquivel, Josh Fernandez
July 03, 2024
False advertising. On the website and CARFAX, for their 2024 Chevrolet Silverado LT was listed at $42,998. I called and came in to visit the beautiful truck. Was gr On the website and CARFAX, for their 2024 Chevrolet Silverado LT was listed at $42,998. I called and came in to visit the beautiful truck. Was greeted and escorted by salesman Chris. Great guy, honest, kind. Went into the office and was pressured into taking it then and there. I wasn’t ready and walked out. Came back the very next day and was met with Laura, saleswoman. Sweet, witty, kind. After two visits and two test drives, I was ready to commit. Laura and her manager attempted to sneak in an optional care package when going over the numbers. I caught it and said I don’t want or need it. So she went back to her manager and brought him back. Trouble. Earlier, he had insulted Chris who left early that day and wasn’t able to meet with me. Thinking he’s joking but not funny and coming off wrong. Was the typical rude dealership manager throughout the entire experience. He said the “OPTIONAL” care package was mandatory. We asked to see proof and talk to his boss. ‘Surprisingly’, his boss was not in. He continued to blame others and push for the sale. I had enough and walked out. They lied about the listed price online and would not let go of the optional package. I will be now visiting and buying at a different Chevy dealership. The bait and switch tactic is old and I did not want to deal with it. Mind you, the “mandatory option” was $5,000. Do not be fooled with Harbor Chevrolet’s listed prices. They lost a $40,000 sale for $5,000. Typical. They will welcome you in and gladly screw you with a smile and pat on the back. Sorry Laura and Chris, that manager lost you the And no, I don’t want the “Business owner” to message me. I will not be purchasing from Harbor Chevrolet. If you don’t know this is happening, fix it. If you do, you’re worse the slimy usual car salesman. More
by RogerFlanders
Employees Worked With
Laura Guzman, Chris Mack, Eddie Sandoval
June 25, 2024
Terrific customer service! Jaycob, Sergio, and Luis, were terrific to work with! Polite, friendly, and gave us a beyond excellent deal. Jaycob, Sergio, and Luis, were terrific to work with! Polite, friendly, and gave us a beyond excellent deal. More
by Badiamant
Employees Worked With
Sergio Navarrete, Luis Esquivel, Jaycob Gomez
