3770 Cherry Avenue
Long Beach, CA 90807
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
service Dept.
finance Dept.
management Dept.
administration Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Overall Experience: Negative 🔧 Parts & Diagnostics I received misleading information about my vehicle’s coolant system. Despite having recently replaced the radiator, water pump, and coolant reservoir, the service team insisted only that “the system needs cleaning.” This diagnosis felt fabricated and unnecessary. ⏰ Delays & Communication Although I had already received an email detailing all diagnostic findings and repair prices, they delayed returning my car. Each time I called, they told me it wasn’t ready—without explaining the hold-up. When I arrived, Christopher told me they were waiting on car issue information, even though I already had it, and when I asked about the price, Chris again said to wait, despite me possessing that information as well. 🗣️ Service from Christopher Christopher’s attitude was unprofessional. Each interaction involved vague excuses, poor follow-through, and no real answers. Rather than facilitating the process, it felt like obfuscation.
I was able to buy a car at a good deal and a perfect fit for my son and I. Everyone was very helpful but especially Javi, he was patient with me in choosing my car and taking several cars for a test drive. He was very knowledgeable of the cars they had available and made the transaction seamless and professional. Thanks Javi!
Great service from Kyle Larson and Chris Mack. Delivered the car to our broker's office and showed us how to use it. Promptly followed up and answered any questions we had post sale.
Today turned out to be a great day, I found my new car at this dealership. I was very impressed with the helpful assistance from everyone. Javier and Teresa are very friendly and made my purchase easy and efficient. I highly recommend checking out this dealership. I will definitely return.
I just bought my first Silverado and I have no one other to thank than Javier Herrera. Aside from being professional, courteous, and knowledgeable. He made it super easy to understand the contract I was getting in to and not once did I ever feel pressured. I’ve bought cars before and this was my first time ever enjoying the process due to Javier. Thank you Javi and Harbor Chevrolet.
the people in the service dept are always pleasant and courteous. They get your car in and out quickly
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.