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Harbor Chevrolet
Long Beach, CA
2,166 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,166 Reviews of Harbor Chevrolet
July 03, 2024
False advertising. On the website and CARFAX, for their 2024 Chevrolet Silverado LT was listed at $42,998. I called and came in to visit the beautiful truck. Was gr On the website and CARFAX, for their 2024 Chevrolet Silverado LT was listed at $42,998. I called and came in to visit the beautiful truck. Was greeted and escorted by salesman Chris. Great guy, honest, kind. Went into the office and was pressured into taking it then and there. I wasn’t ready and walked out. Came back the very next day and was met with Laura, saleswoman. Sweet, witty, kind. After two visits and two test drives, I was ready to commit. Laura and her manager attempted to sneak in an optional care package when going over the numbers. I caught it and said I don’t want or need it. So she went back to her manager and brought him back. Trouble. Earlier, he had insulted Chris who left early that day and wasn’t able to meet with me. Thinking he’s joking but not funny and coming off wrong. Was the typical rude dealership manager throughout the entire experience. He said the “OPTIONAL” care package was mandatory. We asked to see proof and talk to his boss. ‘Surprisingly’, his boss was not in. He continued to blame others and push for the sale. I had enough and walked out. They lied about the listed price online and would not let go of the optional package. I will be now visiting and buying at a different Chevy dealership. The bait and switch tactic is old and I did not want to deal with it. Mind you, the “mandatory option” was $5,000. Do not be fooled with Harbor Chevrolet’s listed prices. They lost a $40,000 sale for $5,000. Typical. They will welcome you in and gladly screw you with a smile and pat on the back. Sorry Laura and Chris, that manager lost you the And no, I don’t want the “Business owner” to message me. I will not be purchasing from Harbor Chevrolet. If you don’t know this is happening, fix it. If you do, you’re worse the slimy usual car salesman. More
by RogerFlanders
Employees Worked With
Laura Guzman, Chris Mack, Eddie Sandoval
June 25, 2024
Terrific customer service! Jaycob, Sergio, and Luis, were terrific to work with! Polite, friendly, and gave us a beyond excellent deal. Jaycob, Sergio, and Luis, were terrific to work with! Polite, friendly, and gave us a beyond excellent deal. More
by Badiamant
Employees Worked With
Sergio Navarrete, Luis Esquivel, Jaycob Gomez
June 16, 2024
Appointments don’t mean anything here. 4hrs for a oil change is crazy especially when I got there 30min before my appointment 4hrs for a oil change is crazy especially when I got there 30min before my appointment More
by ggb8067Dissapointed
Employees Worked With
I didn’t get the name of the person that worked on my car
June 09, 2024
The customer service by Laura was outstanding! !! She was super informative and understanding. Luis also was very helpful and easy to work with in the finance department. Definitely recommend comin !! She was super informative and understanding. Luis also was very helpful and easy to work with in the finance department. Definitely recommend coming to this dealership, don’t forget to ask for Laura. More
by Freseramary
Employees Worked With
Laura Guzman, Luis Chavez
May 29, 2024
Danny was exceptional when I bought my Bolt EUV. He thoroughly explained all the car's features, he streamlined the process of trading in my vehicle, and very patiently answered my multiple question He thoroughly explained all the car's features, he streamlined the process of trading in my vehicle, and very patiently answered my multiple questions. Danny and all of his fellow Harbor Chevrolet coworkers were friendly and solicitous. I very highly recommend this dealership. More
by meehan5
Employees Worked With
Lilia Amador, Daniel Esquivel, Sergio Navarrete, Chris Mack, John Bunch
May 28, 2024
My experience buying from this dealership was truly something to say the least. I was assisted by Eddie, who was an exceptional salesman and did a wonderful job in making the buying process super easy something to say the least. I was assisted by Eddie, who was an exceptional salesman and did a wonderful job in making the buying process super easy and enjoyable. Everyone from the finance staff up to management were all very helpful and were constantly checking on my wife and I to assist us with absolutely anything. 10/10 service for sure! More
by Piggjonathan
Employees Worked With
Teresa Martin, Sergio Navarrete, Eddie Sandoval
May 20, 2024
Josh Fernandeez in Sales and Luis Esquivel in Finance made it so smooth and enjoyed the car purchase experience. Thank you very much made it so smooth and enjoyed the car purchase experience. Thank you very much More
by drrobertjo
Employees Worked With
Sergio Navarrete, Chris Mack, Luis Esquivel, Josh Fernandez
