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Harbor Chevrolet

Long Beach, CA

4.7
2,142 Reviews

3770 Cherry Avenue

Long Beach, CA

90807

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2,142 Reviews of Harbor Chevrolet

September 23, 2022

Laura Guzman was so helpful and attentive, always taking my emails and text's and there were many many! I asked so many questions and she was always so patient- Lilia Amador was a breeze, so fast and ea More

by magana1010
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lilia Amador, Laura Guzman
Oct 01, 2022 -

Harbor Chevrolet responded

We are glad you had the best experience at Harbor and that Laura took great care of you. Our team is here for our customers to give them all the details they need to make the best decision. Thanks for your business. Michelle Pitman

September 22, 2022

Man what can I say about this dealership that would qualify the wonderful experience I had here? The team there is amazing, and they all worked way too hard trying to get me into the vehicle I wanted. More

by jeffreyquinn1997
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Martin, Kyle Larson
Oct 01, 2022 -

Harbor Chevrolet responded

Love hearing about your experience at Harbor and that we were able to get you into the vehicle you wanted. We never mind going the extra mile for our customers. It’s our pleasure to help everyone find the perfect vehicle. Thanks for your business. Michelle Pitman

September 21, 2022

Teresa is excellent! ! She provided us with great service, answered all our questions, and provided a very positive shopping experience. I would highly recommend her!!! More

by richardhibben
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lilia Amador, Teresa Martin
Oct 01, 2022 -

Harbor Chevrolet responded

We do appreciate you choosing Harbor. It means so much to us. We think Teresa is excellent too! We are glad you appreciated the Harbor difference. We look forward to having you back. Michelle Pitman

September 20, 2022

My experience at Harbor Chevrolet was truly a unique and amazing endeavor. They were so generous in my situation and patient. They were warm and welcoming. DeShawn and Sheldon made me feel like a friend bei More

by swainjonathan88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DeShawn Gordon,, Luis Esquivel, Sheldon Munyard
Oct 02, 2022 -

Harbor Chevrolet responded

We agree that it is important to be able to shop for a vehicle without feeling pressured. That is why we have a "no sharks" on the showroom philosophy. We have a very detailed interviewing process before we hire anyone to work for our company because we have a culture we want to make sure is represented to every person who interacts with our team. It means so much when our customers notice the Harbor Difference. Thanks for choosing Harbor Chevrolet. Michelle Pitman

September 18, 2022

Jalen was very nice and professional from start to finish also very knowledgeable explained each vehicle we were interested in and ultimately helped us with our final decision. Keep up the good work Jalen yo More

by damaricluv07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lilia Amador, Jalen Arnold
Oct 02, 2022 -

Harbor Chevrolet responded

Love hearing that Jalen took great care of you during the whole process. We appreciate your feedback and encouragement to Jalen. We think our team is amazing and we love when our customers agree. Thanks for the business. Michelle Pitman

Oct 02, 2022 -

damaricluv07 responded

Jalen Arnold was absolutely amazing he buying our car so easy and refreshing. He has even checked on me after the purchase left his personal number if I had and questions. Thanks Jalen for an extraordinary experience.

September 17, 2022

Just an absolute amazing experience. Jalen was very communicative and responsive. Both Jalen and Kyle were willing to work with me over text and phone. Once we had a verbal agreement More

by 2002 civic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lilia , Teresa Martin, Sheldon Munyard, Kyle Larson, Jalen Arnold
Oct 02, 2022 -

Harbor Chevrolet responded

Love hearing that you had a great experience at Harbor Chevrolet with our team. We are proud of our unique culture where our sales team works together to make sure the customer is well taken care of. At Harbor, it's all about the customer. Jalen is a valued member of our team so we are glad to hear you enjoyed working with him. Thanks for the business. Michelle Pitman

September 05, 2022

After a long day of rejection Derrick Worthy & Josh Fernandez welcomed me and my family to HARBOR CHEVROLET they where very welcoming and understanding of my situation where I was and what I needed , a More

by haro.crus20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Fernandez, Derrick Magic Worthy
Oct 01, 2022 -

Harbor Chevrolet responded

We love hearing your got your dream truck and that the team worked hard for you. We are glad you appreciated our no-pressure car buying experience. Thanks for letting us be part of your first car buying experience. Michelle Pitman

September 05, 2022

A very nice , accommodating experience because of Teresa and the finance dept lady…They were both great and helpful….The car has been great so far after 2 days….The gentleman with the “down under” accent wa More

by loukim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Martin
Oct 01, 2022 -

Harbor Chevrolet responded

We work hard to make sure our customers have a 5-Star experience and anything less is failing to us. We are so sorry we missed the mark. I would love to visit with you about your experience. We are a transparent pricing business and our pricing, including the add ins, are posted on every vehicle and disclosed during the finance process. Please contact me at 562-753-0178 or mpitman@harborchevrolet.com so I can get more details. Michelle Pitman, Chief Operating Officer

Oct 01, 2022 -

loukim responded

No need to discuss…What’s done is done…But $1500 add on for something that can’t be seen and was not asked for seems shady to us…Tax, title and all that stuff was expected but then we see $1500 for some protection that was not listed on CarGurus when I saw the car was just a shock….I don’t know if that’s a way for the the company or the sales and finance folk to make extra but from all I have read since, That should be requested except on new cars….I could have done that paint and seat protection myself for less than $100….I love the car however and everyone was authentic in their kindness.

August 31, 2022

My experience with Kyle and Teresa was phenomenal. They were very responsive to our questions and made the leasing process very easy. Teresa was very thorough in showing us the features of the car. Wo More

by jdiamond
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Martin, Kyle Larson
Oct 01, 2022 -

Harbor Chevrolet responded

Thanks for your business and it means so much to us that you will visit us again. We are glad Teresa and Kyle took great care of you. Michelle Pitman

August 27, 2022

One of the easiest dealings I have ever had at any dealership. No issues at all. More

by darrol450
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lilia Amador, Salvador Flores, Teresa Martin
Oct 01, 2022 -

Harbor Chevrolet responded

We love hearing your experience at Harbor was one of the easier dealings you have ever had at any dealership. That is what we work hard for. Thanks for your business. Michelle Pitman

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