Back

Harbor Chevrolet

Long Beach, CA

4.7
2,167 Reviews

3770 Cherry Avenue

Long Beach, CA

90807

Directions

By Type

2,167 Reviews of Harbor Chevrolet

September 19, 2023

This dealership went above and beyond for my standard service. Very friendly, very timely, and even vacuumed the inside of my car, returning it in excellent condition. More

by allenk215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elton Essler, Garth Passantino, Christopher Lopez
Sep 21, 2023 -

Harbor Chevrolet responded

allenk215, Thank you for taking the time to post a review on your visit. We greatly appreciate your feedback and value your opinion. It brings us joy to hear that our team was able to provide you with a great service experience. Customer satisfaction is our top priority, and we are thrilled to know that we met your expectations. We are also delighted to hear that you find value in our complimentary wash service. We strive to offer additional amenities that enhance your overall experience with us. It is our pleasure to go the extra mile to ensure your satisfaction. If there is anything else we can assist you with, please do not hesitate to contact us. Our team is always here to help and address any concerns or questions you may have. We greatly value your continued support and look forward to serving you in the future. Thank you once again for your kind words and for choosing our services. We appreciate your business and remain committed to providing exceptional service to all our valued customers. Jessica Renteria Harbor Chevrolet 562-753-0179

September 18, 2023

Eric was very patient and a lot of fun to work with. He answered all of our crazy questions and went back and forth with us during negotiations without skipping a beat. He’s a great salesman and a gre More

by lbsrk9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lilia Amador, Sheldon Munyard, Erik Garcia
Sep 18, 2023 -

Harbor Chevrolet responded

lbsrk9, Thank you for taking the time to post a review. We greatly appreciate your feedback and are thrilled to hear that Eric met your expectations and exceeded them with his exceptional customer service skills. We pride ourselves on providing top-notch service to our valued customers, and it's always rewarding to receive positive feedback like yours. If there is anything else we can assist you with, please don't hesitate to reach out to us. We are here to ensure your satisfaction and are more than willing to help in any way we can. Our dedicated team is committed to providing the best possible experience for our customers, and we look forward to serving you again in the future. Once again, thank you for your review and for choosing our company. We truly value your business and the opportunity to serve you. Jessica Renteria Harbor Chevrolet 562-753-0179

September 18, 2023

Man what can't I say about Kyle. Kyle is the man with the magic! Funny, great salesman, and humble. Made my deal happen almost felt like he was my fairy godmother. Recommend him to a More

by amador
Recommend Dealer
Yes
Employees Worked With
Kyle Larson
Sep 19, 2023 -

Harbor Chevrolet responded

amador, Thank you for your review regarding your recent visit. We sincerely appreciate the time you took to share your experience with us. It brings us great joy to hear that you enjoyed working with Kyle. He is indeed quite humorous and adds a touch of levity to our team. If there is anything else we can assist you with, please feel free to reach out to us. We are here to help and will gladly address any concerns or inquiries you may have. Your satisfaction is our top priority, and we want to ensure that your experience with us is nothing short of exceptional. Once again, thank you for your valuable feedback. We look forward to serving you again in the future. Jessica Renteria Harbor Chevrolet 562-753-0179

September 18, 2023

Sheldon helped me with my truck. He explained the differences in all 3 models. Honest man with numbers and helped me get the truck that I wanted. More

by amador
Recommend Dealer
Yes
Employees Worked With
Sheldon Munyard
Sep 19, 2023 -

Harbor Chevrolet responded

amador, Thank you for taking the time to post a review on your recent visit. We greatly appreciate your feedback and are delighted to hear that Sheldon was able to assist you in finding the truck you were looking for. At our dealership, we always strive to provide transparency and exceptional service to our customers, and we are thrilled that we met your expectations in this regard. Your satisfaction is our top priority, and we want to ensure that you have a positive experience with us. If there is anything else we can assist you with, please do not hesitate to reach out to us. Our team is here to help, and we are committed to addressing any further needs or concerns you may have. Feel free to contact us at your convenience, and we will be more than happy to assist you. Once again, thank you for choosing our dealership and for sharing your positive experience. We value your business and look forward to serving you in the future. Jessica Renteria Harbor Chevrolet 562-753-0179

September 17, 2023

I won’t buy a vehicle from Harbor Chevrolet again. The manager said he had good news. The news was he stated I will be getting a free warranty for 72 months. I got home to review the paperwork and fou More

by Darren
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Laura Guzman, Sheldon Munyard
Sep 18, 2023 -

Harbor Chevrolet responded

Darren, Thank you for taking the time to post a review regarding your recent visit to our establishment. We sincerely apologize for the negative experience you had with our team. We value your feedback and would like to address your concerns promptly. We kindly request that you contact our Brand Manager, Matt Hibben at 562-326-5565 ext. 5160 at your earliest convenience to discuss your thoughts and provide further details about your experience. Your input is essential to us as we strive to continuously improve our services and ensure customer satisfaction. Once again, we apologize for any inconvenience caused and we look forward to the opportunity to address your concerns directly. Thank you for bringing this matter to our attention. Jessica Renteria Harbor Chevrolet 562-753-0179

September 16, 2023

Jaylen was so friendly, knowledgeable and took his time to answer all my questions, kept it simple and was always smiling. You can tell he loves his job. More

by raytrish1456
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teresa Martin, Jalen Arnold
Sep 18, 2023 -

Harbor Chevrolet responded

raytrish1456, Thank you for taking the time to share your experience of your recent visit with us. We truly appreciate your feedback and we are delighted to hear that Jaylen provided exceptional care and attentiveness during your visit. It's wonderful to know that he was able to address all of your queries and ensure your satisfaction. Should you require any further assistance or have any additional questions, please do not hesitate to reach out to us. Our dedicated team is readily available to assist you in any way possible. We look forward to serving you again in the future. Jessica Renteria Harbor Chevrolet 562-753-0179

September 15, 2023

Took Chevy Avalanche in for Service Engine Light, for Knock Sensor replacement. Second time had to return, because of repeat Knock Sensor problem, potential bad batch of Sensors. Third occurrance, Migue More

by BSA-Climber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Reynoso, Chris Mack, Christopher Lopez
Sep 18, 2023 -

Harbor Chevrolet responded

BSA-Climber, Thank you for taking the time to post a review on your visit. We greatly appreciate your feedback and are thrilled to hear that our Service Director, Miguel, and Service Advisor, Chris, provided exceptional care during your visit. It's wonderful to know that they were able to identify and resolve the problem with your vehicle. At our dealership, we strive to deliver top-notch customer service and ensure that our customers' needs are met. Your positive experience is a testament to our commitment to excellence. Should you require any assistance in the future, please do not hesitate to contact us. We are here to help and will gladly address any concerns or queries you may have. Once again, thank you for your review and for choosing our dealership for your vehicle service needs. We look forward to serving you again in the future. Jessica Renteria Harbor Chevrolet 562-753-0179

September 13, 2023

Chris was very helpful and knowledgeable. I appreciate his hard work and have 100% trust and confidence in the service department. More

by Monge1224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
Sep 13, 2023 -

Harbor Chevrolet responded

Monge1224, Thank you for taking the time to share your feedback regarding your recent service visit. We greatly appreciate your input and are thrilled to hear that Chris provided you with helpful and knowledgeable assistance during your visit. If there is anything else we can assist you with, please do not hesitate to reach out to us. Our dedicated customer support team is here to help and will be more than happy to address any further inquiries or concerns you may have. Thank you once again for choosing our services, and we look forward to serving you in the future. Jessica Renteria Harbor Chevrolet 562-753-0179

September 13, 2023

Because of Garth, I only take my car to Harbor Chevrolet. I have been taking my car to Harbor and working with Garth for over 13 years. The service that I receive from Garth is always outstanding, I trust hi More

by LB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garth Passantino
Sep 14, 2023 -

Harbor Chevrolet responded

LB, Thank you for your review on your recent visit. We appreciate you taking the time to share your feedback. It brings us great joy to know that you decided to do business with us because of Garth. We couldn't agree more - Garth is definitely exceptional at what he does. We are always here to assist you in any way possible. If there is anything you need help with or any questions you have, please feel free to reach out to us. Our team is dedicated to providing excellent customer service and ensuring your satisfaction. Once again, we appreciate your support and trust in our business. We look forward to serving you in the future. Jessica Renteria Harbor Chevrolet 562-753-0179

September 11, 2023

Christopher gave excellent customer service on explaining to me about the problems with my son's truck More

by soblessed.wm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
Sep 12, 2023 -

Harbor Chevrolet responded

soblessed.wm, Thank you for taking the time to post a review on your recent visit to our establishment. We greatly appreciate your feedback and are delighted to hear that Christopher provided you with excellent customer service. It is our priority to ensure that our customers receive exceptional assistance, and we are pleased that Christopher fulfilled this expectation by explaining all the problems with your son's truck. Your positive review of Christopher's service is valuable to us, and we will make sure to pass it on to him. We are confident that he will be thrilled to receive your feedback, as it reinforces his dedication to providing exceptional customer experiences. If there is anything else we can assist you with, please do not hesitate to contact us. We are here to help and are committed to ensuring your satisfaction. Once again, we sincerely appreciate your review and look forward to serving you in the future. Jessica Renteria Harbor Chevrolet 562-753-0179

...
21
...