Harbor Chevrolet

Harbor Chevrolet responded

Wendygoetz, Thank you for your recent review on your visit to our establishment. We sincerely appreciate you taking the time to provide feedback. We are delighted to hear that Garth, our service adviser, provided you with exceptional service and a timely experience. It is always gratifying to know that our team members are meeting and exceeding our customers' expectations. Once again, we want to express our gratitude for your feedback and for choosing Harbor Chevrolet. We look forward to serving you again in the future. Jessica Renteria Harbor Chevrolet 562-753-0179

Harbor Chevrolet responded

LP, Thank you for taking the time to post a review on your visit. We appreciate your feedback and value your opinion. It is wonderful to hear that Garth has been instrumental in your decision to choose our vehicle service. We strive to provide exceptional customer service, and we are thrilled that Garth's dedication keeps you coming back to us. At our facility, we prioritize customer satisfaction and ensure that we are always available to assist you with any concerns or queries. Our team is here to provide the support you need, and we are committed to delivering the best possible experience for every customer. If you require any further assistance, please don't hesitate to reach out to us. We are more than happy to help in any way we can. Once again, thank you for your review, and we look forward to serving you in the future. Jessica Renteria Harbor Chevrolet 562-753-0179

Harbor Chevrolet responded

LP, Thank you for taking the time to post a review on your visit. We greatly appreciate your feedback and value your opinion. We are thrilled to hear that Chris was able to assist you in finding the 2021 Silverado you were looking for. His knowledge and attentiveness to your feedback are qualities we strive for in our team members. At our dealership, customer satisfaction is our top priority. We are committed to providing exceptional service and ensuring that our customers find the perfect vehicle to meet their needs. If there is anything else we can assist you with, please do not hesitate to reach out to us. Our team is here to help, and we look forward to serving you in the future. Jessica Renteria Harbor Chevrolet 562-753-0179

Harbor Chevrolet responded

willisstudios, Thank you for taking the time to post a review on your recent visit. We sincerely appreciate your feedback and are delighted to hear that our team, including Christopher, provided you with a nice and professional experience during your visit. It is our utmost priority to ensure that every customer receives excellent service. If there is anything else we can assist you with, please do not hesitate to contact us. We are here to help and would be more than happy to address any further inquiries or concerns you may have. Thank you once again for your review. We look forward to serving you in the future. Jessica Renteria Harbor Chevrolet 562-753-0179

Harbor Chevrolet responded

bpadilla4858, Thank you for taking the time to post a review on your recent visit to our establishment. We greatly appreciate your feedback and are thrilled to hear that Jose exceeded your expectations, ensuring you had a fantastic experience. We strive to provide all our customers with exceptional service, and it is delightful to know that Jose delivered just that. If there is anything else we can assist you with, please feel free to reach out to us. We are here to help and ensure your satisfaction. Your feedback is valuable to us, and we look forward to serving you again in the future. Jessica Renteria Harbor Chevrolet 562-753-0179

Harbor Chevrolet responded

epiphany510, Thank you for taking the time to post a review regarding your recent visit. We sincerely apologize for the bad experience you had with our service team. At our company, we always prioritize customer satisfaction and never choose profit over our valued customers. We kindly request that you give us a call so that we can further understand what happened during your visit and discuss any charges that were made. It is important to us that we identify and rectify any issues to ensure that this is not a recurring problem. This is not how we conduct business at our establishment and we are eager to address the situation promptly. Once again, we appreciate your feedback and apologize for any inconvenience caused. We look forward to speaking with you and resolving this matter. Jessica Renteria Harbor Chevrolet 562-753-0179

Harbor Chevrolet responded

noe_olguin, Thank you for taking the time to post a review on your service visit. We greatly appreciate your feedback and are thrilled to hear that Victor exceeded your expectations. He is truly amazing, and we consider ourselves very fortunate to have him as part of our team. At our company, customer satisfaction is our top priority, and we are committed to providing exceptional service. If there is anything else we can assist you with, please do not hesitate to contact us. Our team is here to help and ensure that all your needs are met. Once again, thank you for your review and for choosing our services. We look forward to serving you again in the future. Jessica Renteria Harbor Chevrolet 562-753-0179

Harbor Chevrolet responded

csmith, Thank you for taking the time to post a review on your sales experience. We appreciate your feedback and are glad to hear that Jose and Jorge were able to help you find your dream car. At our dealership, customer satisfaction is our top priority, and we are delighted that we were able to meet your expectations. If there is anything else we can assist you with, please do not hesitate to contact us. Our team is dedicated to providing excellent customer service, and we are here to help with any questions or concerns you may have. Once again, thank you for choosing our dealership for your car purchase. We value your business and look forward to serving you in the future. Jessica Renteria Harbor Chevrolet 562-753-0179

Harbor Chevrolet responded

RoyFig, Thank you for your recent review regarding your visit to our establishment. We greatly appreciate the time you took to share your feedback. We are delighted to hear that your service experience with Garth was exceptional and that he kept you well-informed throughout. Providing excellent customer service is our top priority, and we are glad to know that Garth exceeded your expectations. If there is anything else we can assist you with, please do not hesitate to reach out to us. We are always here to help. We value your satisfaction and are committed to ensuring that you have a positive experience with us. Thank you once again for your review, and we look forward to serving you again in the future. Jessica Renteria Harbor Chevrolet 562-753-0179

Harbor Chevrolet responded

Thank you for taking the time to post a review on your visit. We greatly appreciate your feedback and are delighted to hear that your sales experience with us was exceptional, earning us a five-star rating. At our dealership, we pride ourselves on being a golden rule dealer, adhering to the principle of treating others the way we would want to be treated. This core value is at the heart of our business, and we strive to provide each customer with the highest level of care and service. Your positive review reaffirms our commitment to delivering an outstanding experience to every customer who walks through our doors. We genuinely value your trust in us and assure you that we will continue to go above and beyond to meet all your vehicle needs. Whether it's purchasing a new car, servicing your current vehicle, or any other automotive assistance you require, we are here to provide the utmost support and assistance. Once again, we would like to express our sincere gratitude for your kind words and for choosing our dealership. Your feedback is invaluable in helping us maintain our commitment to excellence. We look forward to serving you in the future and ensuring that all your automotive needs are met with the same level of care and professionalism that you experienced during your visit. Jessica Renteria Harbor Chevrolet 562-753-0179