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Harbor Chevrolet

Long Beach, CA

4.7
2,142 Reviews

3770 Cherry Avenue

Long Beach, CA

90807

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2,142 Reviews of Harbor Chevrolet

September 16, 2023

Jaylen was so friendly, knowledgeable and took his time to answer all my questions, kept it simple and was always smiling. You can tell he loves his job. More

by raytrish1456
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teresa Martin, Jalen Arnold
Sep 18, 2023 -

Harbor Chevrolet responded

raytrish1456, Thank you for taking the time to share your experience of your recent visit with us. We truly appreciate your feedback and we are delighted to hear that Jaylen provided exceptional care and attentiveness during your visit. It's wonderful to know that he was able to address all of your queries and ensure your satisfaction. Should you require any further assistance or have any additional questions, please do not hesitate to reach out to us. Our dedicated team is readily available to assist you in any way possible. We look forward to serving you again in the future. Jessica Renteria Harbor Chevrolet 562-753-0179

September 15, 2023

Took Chevy Avalanche in for Service Engine Light, for Knock Sensor replacement. Second time had to return, because of repeat Knock Sensor problem, potential bad batch of Sensors. Third occurrance, Migue More

by BSA-Climber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Reynoso, Chris Mack, Christopher Lopez
Sep 18, 2023 -

Harbor Chevrolet responded

BSA-Climber, Thank you for taking the time to post a review on your visit. We greatly appreciate your feedback and are thrilled to hear that our Service Director, Miguel, and Service Advisor, Chris, provided exceptional care during your visit. It's wonderful to know that they were able to identify and resolve the problem with your vehicle. At our dealership, we strive to deliver top-notch customer service and ensure that our customers' needs are met. Your positive experience is a testament to our commitment to excellence. Should you require any assistance in the future, please do not hesitate to contact us. We are here to help and will gladly address any concerns or queries you may have. Once again, thank you for your review and for choosing our dealership for your vehicle service needs. We look forward to serving you again in the future. Jessica Renteria Harbor Chevrolet 562-753-0179

September 13, 2023

Chris was very helpful and knowledgeable. I appreciate his hard work and have 100% trust and confidence in the service department. More

by Monge1224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
Sep 13, 2023 -

Harbor Chevrolet responded

Monge1224, Thank you for taking the time to share your feedback regarding your recent service visit. We greatly appreciate your input and are thrilled to hear that Chris provided you with helpful and knowledgeable assistance during your visit. If there is anything else we can assist you with, please do not hesitate to reach out to us. Our dedicated customer support team is here to help and will be more than happy to address any further inquiries or concerns you may have. Thank you once again for choosing our services, and we look forward to serving you in the future. Jessica Renteria Harbor Chevrolet 562-753-0179

September 13, 2023

Because of Garth, I only take my car to Harbor Chevrolet. I have been taking my car to Harbor and working with Garth for over 13 years. The service that I receive from Garth is always outstanding, I trust hi More

by LB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garth Passantino
Sep 14, 2023 -

Harbor Chevrolet responded

LB, Thank you for your review on your recent visit. We appreciate you taking the time to share your feedback. It brings us great joy to know that you decided to do business with us because of Garth. We couldn't agree more - Garth is definitely exceptional at what he does. We are always here to assist you in any way possible. If there is anything you need help with or any questions you have, please feel free to reach out to us. Our team is dedicated to providing excellent customer service and ensuring your satisfaction. Once again, we appreciate your support and trust in our business. We look forward to serving you in the future. Jessica Renteria Harbor Chevrolet 562-753-0179

September 11, 2023

Christopher gave excellent customer service on explaining to me about the problems with my son's truck More

by soblessed.wm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
Sep 12, 2023 -

Harbor Chevrolet responded

soblessed.wm, Thank you for taking the time to post a review on your recent visit to our establishment. We greatly appreciate your feedback and are delighted to hear that Christopher provided you with excellent customer service. It is our priority to ensure that our customers receive exceptional assistance, and we are pleased that Christopher fulfilled this expectation by explaining all the problems with your son's truck. Your positive review of Christopher's service is valuable to us, and we will make sure to pass it on to him. We are confident that he will be thrilled to receive your feedback, as it reinforces his dedication to providing exceptional customer experiences. If there is anything else we can assist you with, please do not hesitate to contact us. We are here to help and are committed to ensuring your satisfaction. Once again, we sincerely appreciate your review and look forward to serving you in the future. Jessica Renteria Harbor Chevrolet 562-753-0179

September 11, 2023

I was constantly updated with regards to the service status of my car. The car was delivered later than initially anticipated but nothing to do with harbor Chevrolet. My service advisor was terrific and More

by Hubblehouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
Sep 12, 2023 -

Harbor Chevrolet responded

Hubblehouse, Thank you for taking the time to post a review on your visit. We greatly appreciate your feedback and are delighted to hear that Christopher provided you with a terrific service experience. Our team is committed to delivering exceptional customer service, and it is always rewarding to receive positive reviews like yours. If there is anything we can assist you with in the future, please do not hesitate to contact us. Our dedicated staff is here to address any questions or concerns you may have. We value your satisfaction and strive to provide the best customer experience possible. Once again, thank you for your kind words and for choosing our establishment. We look forward to serving you again in the future. Jessica Renteria Harbor Chevrolet 562-753-0179

September 11, 2023

Chris, I want to thank you for your exceptional service this weekend. As a third-generation customer of Harbor Chevrolet, you truly made me feel like family! More

by Work4Results
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Navarrete, Chris Mack, Luis Esquivel
Sep 12, 2023 -

Harbor Chevrolet responded

Work4Results, Thank you for taking the time to post a review on your visit. We greatly appreciate your feedback and are thrilled to hear that Chris and the team made you feel like family. Your kind words will be forwarded to Chris, and we are certain that he will be delighted to hear about the positive impact he had on your experience. Should you require any further assistance or have any additional questions, please do not hesitate to contact us. Our team is always ready and willing to help in any way we can. Once again, thank you for your review and for choosing our Harbor Chevrolet. We look forward to serving you again in the future and continuing to provide you with exceptional customer. Jessica Renteria Harbor Chevrolet 562-753-0179

September 10, 2023

From sales to service writers to the service technicians I’ve personally have had conversations with all of them and have had an amazing experience buying and having my truck serviced here. Bunch of good More

by Lylewts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Lopez, Elton Essler, Garth Passantino
Sep 12, 2023 -

Harbor Chevrolet responded

Lylewts, Thank you for taking the time to post a review on your visit. We sincerely appreciate your feedback and are delighted to hear that our service team has successfully taken care of all your vehicle needs. It is our top priority to provide exceptional service and ensure customer satisfaction. We value your opinion greatly and will make sure to forward your message to the entire team. Your positive experience motivates us to continue delivering high-quality service to all our customers. Once again, thank you for choosing us and for sharing your positive review. We look forward to serving you in the future and providing the same level of exceptional service that you have come to expect from us. Jessica Renteria Harbor Chevrolet 562-753-0179

September 07, 2023

Garth, went above and beyond for my 2017 Chevrolet Tahoe both times! He explained everything extremely well and worked closely with my 3rd party warranty without issue. I will definitely go back in the futu More

by eduardomonroy92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garth Passantino
Sep 07, 2023 -

Harbor Chevrolet responded

Thank you for taking the time to post a review on your visit. We greatly appreciate your feedback and are delighted to hear that Garth exceeded your expectations during your visit. It's wonderful to know that he was able to answer all of your questions and provide thorough explanations. At our establishment, we strive to provide exceptional customer service and ensure that our customers have a positive experience. Your positive review reaffirms our commitment to delivering top-notch service. Should you require any further assistance in the future, please do not hesitate to contact us. We are always here to help and would be more than happy to assist you with any of your needs. Thank you once again for your kind words and for choosing Harbor Chevrolet. We look forward to serving you again in the future. Jessica Renteria Harbor Chevrolet 562-753-0179

September 06, 2023

This dealership for routine maintenance was easy, fast, and reliable. Will be back for all maintenance. More

by Js329
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Sep 06, 2023 -

Harbor Chevrolet responded

Jz329, Thank you for your review on your recent visit. We sincerely appreciate the time you took to share your experience with us. We are thrilled to hear that our service team was able to meet your vehicle needs in a fast, easy, and reliable manner. Providing excellent service is our top priority, and we are delighted that we could deliver on that promise for you. If there is anything else we can assist you with, please don't hesitate to reach out to us. We are here to help and ensure your complete satisfaction. Thank you once again for choosing our services, and we hope to have the opportunity to serve you in the future. Jessica Renteria Harbor Chevrolet 562-753-0179

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