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Harbor Chevrolet

Long Beach, CA

4.7
2,167 Reviews

3770 Cherry Avenue

Long Beach, CA

90807

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2,167 Reviews of Harbor Chevrolet

October 16, 2023

Elton is a great guy. Harbor Chevrolet get you in right away. I would spend 1 hour every visit at Carson Chevrolet waiting in line with an appointment. More

by TIMESAUNDERS12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elton Essler
Oct 17, 2023 -

Harbor Chevrolet responded

TIMESAUNDERS12, Thank you for your review regarding your recent visit. We greatly appreciate the time you took to share your feedback with us. We are delighted to learn that our Service Advisor, Elton, provided you with exceptional assistance during your service visit. It brings us immense joy to know that we have managed to exceed your expectations and stand out among the other dealerships you have visited. Providing outstanding service is our top priority, and we are thrilled that we were able to deliver on that promise. Once again, thank you for your review and for choosing our dealership. We value your feedback and look forward to serving you in the future. Jessica Renteria Harbor Chevrolet 562-753-0179

October 15, 2023

My appointment was easy to book, service department was friendly and efficient. Clean waiting room with fresh coffee More

by kellie.czaplewski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garth Passantino
Oct 16, 2023 -

Harbor Chevrolet responded

kellie.czapleski, Thank you for taking the time to post a review on your visit. We greatly appreciate your feedback and are delighted to hear that you had a positive experience with our service team. It's wonderful to know that you enjoyed the fresh coffee we provide. If there is anything else we can do to enhance your experience or if you have any questions or concerns, please do not hesitate to contact us. Once again, we sincerely thank you for your review and for choosing our establishment. We look forward to serving you again in the future. Jessica Renteria Harbor Chevrolet 562-753-0179

October 13, 2023

Awesome staff at Chevy and their maintenance as well if you don’t have the app get it you’ll benefit from it thank you Chevy I appreciate you all More

by Elizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Navarrete, Chris Mack
Oct 16, 2023 -

Harbor Chevrolet responded

Elizabeth, Thank you for taking the time to post a review on your visit. We are delighted to hear that we have met your expectations in terms of both sales and service at our dealership. Your feedback is greatly appreciated, as it helps us understand that our efforts have been successful. If there is anything else we can assist you with, please do not hesitate to reach out to us. Our dedicated team is here to help and will gladly address any further inquiries or concerns you may have. Once again, thank you for your review and for choosing our dealership for your sales and service needs. We value your business and look forward to serving you in the future. Jessica Renteria Harbor Chevrolet 562-753-0179

October 12, 2023

Garth took good care of me and my Corvette and I was pleased with my service! More

by Stingray19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garth Passantino
Oct 12, 2023 -

Harbor Chevrolet responded

Stingray19, Thank you for taking the time to provide a review regarding your recent visit. We greatly appreciate your feedback and are delighted to hear that Garth provided exceptional service for you and your Corvette. Our team strives to ensure that every customer has a positive experience, and we are thrilled that Garth met your expectations. If there is anything else we can assist you with, please do not hesitate to reach out to us. . We value your business and look forward to serving you in the future. Once again, thank you for your review and for choosing our establishment. We truly appreciate your support and the opportunity to serve you. Jessica Renteria Harbor Chevrolet 562-753-0179

October 12, 2023

I brought my 2017 Colorado in for rear brakes. Garth kept me informed on what was needed and gave me a list of future items that needed to be done. He is very straightforward and honest with the i More

by sjjvrr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garth Passantino
Oct 13, 2023 -

Harbor Chevrolet responded

sjjvrr, Thank you for your recent review regarding your visit to our establishment. We sincerely appreciate the time you took to share your experience. We are delighted to learn that Garth, one of our dedicated staff members, ensured that you were well-informed throughout the servicing of your vehicle. Should you have any further questions or concerns, please do not hesitate to reach out to us. Our team is always ready to assist you. Jessica Renteria Harbor Chevrolet 562-753-0179

October 07, 2023

We were looking for a new EV and we bought our Chevy EV Bolt here mid September 2023. Daraly greeted us right away and helped us immediately find what we were looking for. Sheldon and Daraly were able to w More

by Kirsten B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dara De Jesus, Sheldon Munyard
Oct 07, 2023 -

Harbor Chevrolet responded

Kirsten, Thank you for taking the time to post a review on your visit. We are very happy to hear that Daraly met your expectations. We are also pleased to learn that Sheldon and Daraly were able to work together to get you a good deal that met your needs. At our dealership, we strive to provide excellent service and ensure that all your vehicle needs are taken care of. We appreciate your feedback and look forward to serving you again in the future. Jessica Renteria Harbor Chevrolet 562-753-0179

October 06, 2023

The Service team at Harbor dug in and finally fixed a recurring issue with the knock sensors, giving a service engine warning light. Turns out that the knock sensor parts were defective, in that they wo More

by BSA-Climber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Reynoso, Christopher Lopez
Oct 07, 2023 -

Harbor Chevrolet responded

BSA-Climber Thank you for taking the time to provide feedback on your experience with our service team. We appreciate your valuable feedback and are delighted to hear that Miguel, our Service Director, and Chris, Service Advisor, were able to resolve the issue you encountered. Your satisfaction is of utmost importance to us, and we are delighted that our team members were able to assist you in an efficient and effective manner. At our company, we strive to provide exceptional service to all our customers, and it is gratifying to know that we were able to meet your expectations. We value your trust in us and appreciate your kind words about our team members. Once again, thank you for choosing our service. We truly appreciate your business and the opportunity to serve you. Please do not hesitate to reach out to us if you have any additional feedback or require any further assistance. Jessica Renteria Harbor Chevrolet 562-753-0179

October 04, 2023

Told to come at 7:30 a. m. to repair an inflation sensor and to check and abnormally loud chime, but no one even looked at the vehicle until 6 hours into the day. More

by Keith F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
Oct 04, 2023 -

Harbor Chevrolet responded

Keith F., Thank you for taking the time to post a review. We sincerely apologize for not meeting your expectations. We understand your frustration and are truly sorry for the delay in our mechanic getting to your issue. We are currently facing some delays, but please be assured that we are actively working on resolving this matter as quickly as possible. We apologize for any inconvenience caused and appreciate your patience and understanding. Rest assured, we are committed to addressing and fixing the problem promptly. Once again, we apologize for any inconvenience caused and thank you for bringing this matter to our attention. Jessica Renteria Harbor Chevrolet 562-753-0179

October 03, 2023

I just bought a pre-owned Chevy Bolt from these guys. The buying experience was first rate! Eric, my Sales Consutant was friendly, knowledgeable and professional Excellent price and efficient s More

by gwstokell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lilia Amador, Sheldon Munyard, Erik Garcia
Oct 04, 2023 -

Harbor Chevrolet responded

gwstokell, Thank you for taking the time to post a review. We greatly appreciate your feedback and are delighted to hear that our team was able to provide you with a first-rate experience. We are especially thrilled that Eric exceeded your expectations. Your satisfaction is our utmost priority, and we strive to ensure that every customer has a positive experience. If there is anything else we can assist you with, please do not hesitate to contact us. We are here to help and are committed to meeting your needs. Thank you again for your kind words and for choosing our services. Jessica Renteria Harbor Chevrolet 562-753-0179

October 02, 2023

I have been coming here for service since my truck was new they do a great job More

by ANOBLE333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lilia Amador, Elton Essler
Oct 02, 2023 -

Harbor Chevrolet responded

ANOBLE333, Thank you for your review of your recent visit. We sincerely appreciate the time you took to share your feedback with us. We are thrilled to hear that we were able to consistently provide you with a great experience every time you visit us. Your satisfaction is our top priority, and we are glad that we have been able to meet your expectations. Once again, thank you for your kind words and for choosing us as your preferred dealership. We look forward to serving you again in the future and providing you with excellent service. Jessica Renteria Harbor Chevrolet 562-753-0179

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