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Harbor Chevrolet

Long Beach, CA

4.7
2,142 Reviews

3770 Cherry Avenue

Long Beach, CA

90807

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2,142 Reviews of Harbor Chevrolet

September 28, 2023

Great experience, Daniel you did a great job of making me feel comfortable answering all the questions and took care of us really well More

by gooddog33327tyson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Esquivel, Luis Esquivel
Oct 02, 2023 -

Harbor Chevrolet responded

gooddog33327tyson, Thank you for taking the time to post a review. We are delighted to learn that we were able to deliver a great experience for you. Your feedback is highly valued, and we will ensure that your review is shared with Daniel. If there is anything we can assist you with, please feel free to reach out to us. We are here to help. Jessica Renteria Harbor Chevrolet 562-753-0179

September 26, 2023

Excellent service, professional and very nice employees especially Chris in Service Dept and most importantly HONEST!! Thank You,Dennis A. 2014 Volt More

by dennis a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
Sep 26, 2023 -

Harbor Chevrolet responded

dennis a, Thank you for taking the time to submit a review regarding your recent visit. We greatly appreciate your feedback and are delighted to hear that Chris provided you with a professional and pleasant service experience. We will ensure that this review is shared with Chris, as it will undoubtedly bring him great joy and motivation. If there is anything we can assist you with, please feel free to reach out to us. We are here to help and provide you with the support you need. Jessica Renteria Harbor Chevrolet 562-753-0179

September 25, 2023

Excellent service every time I come into Harbor. Between the sales and service teams, you’ll get nothing but top notch service every time. More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Mack, Luis Esquivel, Garth Passantino
Sep 26, 2023 -

Harbor Chevrolet responded

Matt, Thank you for taking the time to review your visit. We sincerely appreciate your feedback and are delighted to hear that we have been able to meet your service and sales needs. Customer satisfaction is our top priority, and we are thrilled to know that we have been successful in serving you. Your satisfaction is the driving force behind our continuous efforts to improve and deliver exceptional service. We look forward to serving you for many years to come and exceeding your expectations every step of the way. Thank you for choosing Harbor Chevrolet. We are honored to be of service to you. Jessica Renteria Harbor Chevrolet 562-753-0179

September 23, 2023

Convenient location. Good service. Prices are high but you get certified parts. The service advisors are great. More

by tschoirs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
Sep 23, 2023 -

Harbor Chevrolet responded

tschoirs, Thank you for taking the time to post a review regarding your recent visit. We appreciate your feedback and are delighted to hear that we were able to provide you with a positive service experience. If there is ever anything else we can assist you with, please do not hesitate to contact us. Our team is always here to help and ensure that your needs are met. Whether you have a question, concern, or simply need assistance, we are just a phone call away. Once again, we sincerely appreciate your review and your support. We look forward to serving you again in the future. Jessica Renteria Harbor Chevrolet 562-753-0179 Jessica Renteria Harbor Chevrolet 562-753-0179

September 20, 2023

Conveniently located Appt availability Courteous Technician Explained problem well Service Technician’s name was Chris not Daniel More

by VICTORIA61GRACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
Sep 21, 2023 -

Harbor Chevrolet responded

VICTORIA61GRACE, Thank you for taking the time to post a review on your visit. We greatly appreciate your feedback and are delighted to hear that Chris was extremely helpful and capable of explaining the issue effectively. It is always our goal to provide exceptional service and ensure that our customers' needs are met. If there is anything we can do to further assist you, please do not hesitate to reach out to us. Our dedicated team is here to address any concerns or questions you may have. Once again, we sincerely appreciate your review and your trust in our services. We look forward to serving you again in the future. Jessica Renteria Harbor Chevrolet 562-753-0179

September 19, 2023

This dealership went above and beyond for my standard service. Very friendly, very timely, and even vacuumed the inside of my car, returning it in excellent condition. More

by allenk215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elton Essler, Garth Passantino, Christopher Lopez
Sep 21, 2023 -

Harbor Chevrolet responded

allenk215, Thank you for taking the time to post a review on your visit. We greatly appreciate your feedback and value your opinion. It brings us joy to hear that our team was able to provide you with a great service experience. Customer satisfaction is our top priority, and we are thrilled to know that we met your expectations. We are also delighted to hear that you find value in our complimentary wash service. We strive to offer additional amenities that enhance your overall experience with us. It is our pleasure to go the extra mile to ensure your satisfaction. If there is anything else we can assist you with, please do not hesitate to contact us. Our team is always here to help and address any concerns or questions you may have. We greatly value your continued support and look forward to serving you in the future. Thank you once again for your kind words and for choosing our services. We appreciate your business and remain committed to providing exceptional service to all our valued customers. Jessica Renteria Harbor Chevrolet 562-753-0179

September 18, 2023

Eric was very patient and a lot of fun to work with. He answered all of our crazy questions and went back and forth with us during negotiations without skipping a beat. He’s a great salesman and a gre More

by lbsrk9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lilia Amador, Sheldon Munyard, Erik Garcia
Sep 18, 2023 -

Harbor Chevrolet responded

lbsrk9, Thank you for taking the time to post a review. We greatly appreciate your feedback and are thrilled to hear that Eric met your expectations and exceeded them with his exceptional customer service skills. We pride ourselves on providing top-notch service to our valued customers, and it's always rewarding to receive positive feedback like yours. If there is anything else we can assist you with, please don't hesitate to reach out to us. We are here to ensure your satisfaction and are more than willing to help in any way we can. Our dedicated team is committed to providing the best possible experience for our customers, and we look forward to serving you again in the future. Once again, thank you for your review and for choosing our company. We truly value your business and the opportunity to serve you. Jessica Renteria Harbor Chevrolet 562-753-0179

September 18, 2023

Man what can't I say about Kyle. Kyle is the man with the magic! Funny, great salesman, and humble. Made my deal happen almost felt like he was my fairy godmother. Recommend him to a More

by amador
Recommend Dealer
Yes
Employees Worked With
Kyle Larson
Sep 19, 2023 -

Harbor Chevrolet responded

amador, Thank you for your review regarding your recent visit. We sincerely appreciate the time you took to share your experience with us. It brings us great joy to hear that you enjoyed working with Kyle. He is indeed quite humorous and adds a touch of levity to our team. If there is anything else we can assist you with, please feel free to reach out to us. We are here to help and will gladly address any concerns or inquiries you may have. Your satisfaction is our top priority, and we want to ensure that your experience with us is nothing short of exceptional. Once again, thank you for your valuable feedback. We look forward to serving you again in the future. Jessica Renteria Harbor Chevrolet 562-753-0179

September 18, 2023

Sheldon helped me with my truck. He explained the differences in all 3 models. Honest man with numbers and helped me get the truck that I wanted. More

by amador
Recommend Dealer
Yes
Employees Worked With
Sheldon Munyard
Sep 19, 2023 -

Harbor Chevrolet responded

amador, Thank you for taking the time to post a review on your recent visit. We greatly appreciate your feedback and are delighted to hear that Sheldon was able to assist you in finding the truck you were looking for. At our dealership, we always strive to provide transparency and exceptional service to our customers, and we are thrilled that we met your expectations in this regard. Your satisfaction is our top priority, and we want to ensure that you have a positive experience with us. If there is anything else we can assist you with, please do not hesitate to reach out to us. Our team is here to help, and we are committed to addressing any further needs or concerns you may have. Feel free to contact us at your convenience, and we will be more than happy to assist you. Once again, thank you for choosing our dealership and for sharing your positive experience. We value your business and look forward to serving you in the future. Jessica Renteria Harbor Chevrolet 562-753-0179

September 17, 2023

I won’t buy a vehicle from Harbor Chevrolet again. The manager said he had good news. The news was he stated I will be getting a free warranty for 72 months. I got home to review the paperwork and fou More

by Darren
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Laura Guzman, Sheldon Munyard
Sep 18, 2023 -

Harbor Chevrolet responded

Darren, Thank you for taking the time to post a review regarding your recent visit to our establishment. We sincerely apologize for the negative experience you had with our team. We value your feedback and would like to address your concerns promptly. We kindly request that you contact our Brand Manager, Matt Hibben at 562-326-5565 ext. 5160 at your earliest convenience to discuss your thoughts and provide further details about your experience. Your input is essential to us as we strive to continuously improve our services and ensure customer satisfaction. Once again, we apologize for any inconvenience caused and we look forward to the opportunity to address your concerns directly. Thank you for bringing this matter to our attention. Jessica Renteria Harbor Chevrolet 562-753-0179

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