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Harbor Chevrolet

Long Beach, CA

4.7
2,142 Reviews

3770 Cherry Avenue

Long Beach, CA

90807

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2,142 Reviews of Harbor Chevrolet

October 07, 2023

We were looking for a new EV and we bought our Chevy EV Bolt here mid September 2023. Daraly greeted us right away and helped us immediately find what we were looking for. Sheldon and Daraly were able to w More

by Kirsten B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dara De Jesus, Sheldon Munyard
Oct 07, 2023 -

Harbor Chevrolet responded

Kirsten, Thank you for taking the time to post a review on your visit. We are very happy to hear that Daraly met your expectations. We are also pleased to learn that Sheldon and Daraly were able to work together to get you a good deal that met your needs. At our dealership, we strive to provide excellent service and ensure that all your vehicle needs are taken care of. We appreciate your feedback and look forward to serving you again in the future. Jessica Renteria Harbor Chevrolet 562-753-0179

October 06, 2023

The Service team at Harbor dug in and finally fixed a recurring issue with the knock sensors, giving a service engine warning light. Turns out that the knock sensor parts were defective, in that they wo More

by BSA-Climber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Reynoso, Christopher Lopez
Oct 07, 2023 -

Harbor Chevrolet responded

BSA-Climber Thank you for taking the time to provide feedback on your experience with our service team. We appreciate your valuable feedback and are delighted to hear that Miguel, our Service Director, and Chris, Service Advisor, were able to resolve the issue you encountered. Your satisfaction is of utmost importance to us, and we are delighted that our team members were able to assist you in an efficient and effective manner. At our company, we strive to provide exceptional service to all our customers, and it is gratifying to know that we were able to meet your expectations. We value your trust in us and appreciate your kind words about our team members. Once again, thank you for choosing our service. We truly appreciate your business and the opportunity to serve you. Please do not hesitate to reach out to us if you have any additional feedback or require any further assistance. Jessica Renteria Harbor Chevrolet 562-753-0179

October 04, 2023

Told to come at 7:30 a. m. to repair an inflation sensor and to check and abnormally loud chime, but no one even looked at the vehicle until 6 hours into the day. More

by Keith F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
Oct 04, 2023 -

Harbor Chevrolet responded

Keith F., Thank you for taking the time to post a review. We sincerely apologize for not meeting your expectations. We understand your frustration and are truly sorry for the delay in our mechanic getting to your issue. We are currently facing some delays, but please be assured that we are actively working on resolving this matter as quickly as possible. We apologize for any inconvenience caused and appreciate your patience and understanding. Rest assured, we are committed to addressing and fixing the problem promptly. Once again, we apologize for any inconvenience caused and thank you for bringing this matter to our attention. Jessica Renteria Harbor Chevrolet 562-753-0179

October 03, 2023

I just bought a pre-owned Chevy Bolt from these guys. The buying experience was first rate! Eric, my Sales Consutant was friendly, knowledgeable and professional Excellent price and efficient s More

by gwstokell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lilia Amador, Sheldon Munyard, Erik Garcia
Oct 04, 2023 -

Harbor Chevrolet responded

gwstokell, Thank you for taking the time to post a review. We greatly appreciate your feedback and are delighted to hear that our team was able to provide you with a first-rate experience. We are especially thrilled that Eric exceeded your expectations. Your satisfaction is our utmost priority, and we strive to ensure that every customer has a positive experience. If there is anything else we can assist you with, please do not hesitate to contact us. We are here to help and are committed to meeting your needs. Thank you again for your kind words and for choosing our services. Jessica Renteria Harbor Chevrolet 562-753-0179

October 02, 2023

I have been coming here for service since my truck was new they do a great job More

by ANOBLE333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lilia Amador, Elton Essler
Oct 02, 2023 -

Harbor Chevrolet responded

ANOBLE333, Thank you for your review of your recent visit. We sincerely appreciate the time you took to share your feedback with us. We are thrilled to hear that we were able to consistently provide you with a great experience every time you visit us. Your satisfaction is our top priority, and we are glad that we have been able to meet your expectations. Once again, thank you for your kind words and for choosing us as your preferred dealership. We look forward to serving you again in the future and providing you with excellent service. Jessica Renteria Harbor Chevrolet 562-753-0179

October 02, 2023

Dealership was Clean, Elton was welcoming and helpful. Service was done quickly. Loved the car. However there was a few grease handprint let on hood and rim. But all in all we'll be back. Thank You. More

by salinaslatonya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Simpson in parts very helpful and knowledgeable , Elton Essler
Oct 02, 2023 -

Harbor Chevrolet responded

salinaslatonya, Thank you for taking the time to post a review on your visit. We truly appreciate your feedback and are delighted to hear that Elton was welcoming and helpful during your visit. We apologize for the handprints on the hood and rim please give me a call when you get a chance so that we can take care of that for you, I will ensure that everything is in pristine condition. Your satisfaction is our top priority, and we look forward to serving you again in the future. Jessica Renteria Harbor Chevrolet 562-753-0179

October 01, 2023

Went in to get some warranty work done, and Vic was able to help me out. I would say this dealership has the best customer service, especially compared to any of the other ones I’ve been to over the years. More

by Jon Mendez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor - Service Dept
Oct 02, 2023 -

Harbor Chevrolet responded

Jon, Victor is an incredible asset to our team here at Harbor Chevrolet. We are truly fortunate to have him on board. We greatly appreciate your kind words about Victor and his contributions. Your feedback is invaluable to us, as it reaffirms that we have a valuable team member who is dedicated to providing exceptional service. We will make sure to pass along your review to Victor, as we know it will bring him immense joy and motivation to continue delivering outstanding performance. Once again, thank you for expressing your appreciation for Victor and our team. We value your feedback and look forward to serving you in the future. Please feel free to contact us at any time. Jessica Renteria Harbor Chevrolet 562-753-0179

September 30, 2023

Jose was such great help and i will recommend him to anyone, also Teresa was amazing as well they wasn't pushy at all and when me and my dad left i felt great about my purchase. Thank you so much and i More

by myeshaletrice
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teresa Martin, Jose Cruz
Oct 02, 2023 -

Harbor Chevrolet responded

myshaletrice, Thank you for taking the time to post a review. We greatly appreciate your feedback and are delighted to learn that we were able to provide you with a great experience. It brings us immense joy to hear that Jose and Teresa were particularly helpful during your purchasing experience. They are valuable members of our team who consistently strive to assist our customers in the best possible way. If there is anything else we can assist you with, please do not hesitate to contact us. We are always ready and willing to help in any way we can. We look forward to serving you again in the future and exceeding your expectations. Jesica Renteria Harbor Chevrolet 562-753-0179

September 30, 2023

I worked with Joshua Simpson in the parts departments and Christopher Lopez in service . Both were very friendly and treated me like a valued customer. Joshua found the parts I needed to fix my side mirror More

by wildfishmike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Simpson, Christopher Lopez
Oct 02, 2023 -

Harbor Chevrolet responded

wildfishmike, Thank you for taking the time to post a review. We greatly appreciate your feedback and are delighted to hear that our parts and service team provided you with a wonderful experience. Your satisfaction is our top priority, and we are committed to delivering exceptional service to all our customers. We will ensure that your review reaches Joshua and Christopher, who will be thrilled to hear about your satisfaction with their service. If there is anything else we can assist you with, please do not hesitate to reach out to us. Our team is always ready to help and provide excellent customer service. Once again, thank you for your review and for choosing Harbor Chevrolet. We value your business and look forward to serving you again in the future. Jessica Renteria Harbor Chevrolet 562-753-0179

September 28, 2023

Always a positive experience! A splendid atmosphere and without a doubt wonderful customer service! Thank you! More

by Mary J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elton Essler, Garth Passantino, Christopher Lopez
Oct 02, 2023 -

Harbor Chevrolet responded

Mary J, Thank you for taking the time to post a review. We appreciate your feedback and are glad to hear that you had a positive experience with our service. Our team works hard to provide excellent customer service and we are pleased to know that we were able to meet your expectations. We value your business and are committed to assisting you with any further needs you may have. Jessica Renteria Harbor Chevrolet 562-753-0179

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