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Harbor Chevrolet

Long Beach, CA

4.7
2,142 Reviews

3770 Cherry Avenue

Long Beach, CA

90807

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2,142 Reviews of Harbor Chevrolet

October 20, 2023

Highly recommended! Friendly and accommodating person are working there! Quick and easy to finance a new car at this dealership! You're the best! More

by Karly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sheldon Munyard, Jose Cruz
Oct 20, 2023 -

Harbor Chevrolet responded

Karly, Thank you for your review of your recent visit. We greatly appreciate the time you took to share your feedback with us. It brings us immense joy to hear that our team was friendly and accommodating during your visit. We strive to provide exceptional customer service, and your positive experience is a testament to our efforts. We are delighted to learn that your purchasing experience was quick and easy. It is our goal to make the process as seamless as possible for our valued customers. We understand the importance of efficiency and convenience, and we are thrilled that we were able to meet your expectations. If there is anything else we can assist you with, please do not hesitate to contact us. Once again, we appreciate your feedback and for choosing Harbor Chevrolet. We look forward to serving you again in the future. Jessica Renteria Harbor Chevrolet 562-753-0179

October 19, 2023

My experience at Harbor Chevrolet was great thank you George Lopez for your professional Service. I most definitely recommend Harbor Chevrolet it was fast and easy and the staff there was great thank you More

by bigregg71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Lopez
Oct 20, 2023 -

Harbor Chevrolet responded

bigregg71, Thank you for taking the time to post a review on your recent visit. We sincerely appreciate your feedback and are delighted to hear that George exceeded your expectations. It is always our goal to provide exceptional service and we are thrilled that we were able to achieve this during your visit. Your recommendation means a lot to us and we are grateful for your trust in our business. We will continue to strive to meet and exceed your expectations in the future as well. We value your satisfaction and aim to be your go-to destination for all your vehicle needs. Whether it's routine maintenance, repairs, or assistance with purchasing a new vehicle, our team is dedicated to providing you with the highest level of service. Thank you once again for your kind words and recommendation. We look forward to serving you in the future and taking care of all your vehicle needs. Jessica Renteria Harbor Chevrolet 562-753-0179

October 19, 2023

They don't honor the prices in their listings. They said they installed $1000 worth of items that they couldn't remove, so it had to be included in the price. If that's the case, it should be refl More

by cshopser
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Leonard Fisher
Oct 20, 2023 -

Harbor Chevrolet responded

cshopser, Thank you for taking the time to post a review on your visit. We deeply regret to hear that you had a negative experience with our sales team. At our company, we strive to provide exceptional customer service, and we are disappointed to learn that we fell short of your expectations. To address your concerns and gather more information about your experience, we kindly request that you contact our brand manager, Matt Hibben at 562-326-5588 or email him at mhibben@harborchevrolet.com. He will be more than happy to listen to your feedback, understand the situation in detail, and work towards finding a suitable solution. Once again, we sincerely apologize for any inconvenience or frustration you may have experienced. We value your feedback and consider it vital in our ongoing efforts to enhance our customer service. We look forward to the opportunity to address your concerns and regain your trust. Thank you for bringing this matter to our attention, and we appreciate your understanding and cooperation. Jessica Renteria Harbor Chevrolet 562-753-0179

October 18, 2023

Everyone is nice and helpful. Very straightforward and trustworthy. Would recommend to anyone in the LA/Long Beach area and beyond. More

by wesleyharding3
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lilia Amador, Jose Cruz
Oct 19, 2023 -

Harbor Chevrolet responded

wesleyharding3, Thank you for taking the time to post a review on your visit. We greatly appreciate your feedback and are thrilled to hear that everyone was nice and helpful during your time with us. It is always our goal to provide excellent customer service and create a positive experience for our guests. Your recommendation means a lot to us and we are delighted to know that we have earned it. We strive to continuously improve and deliver exceptional service to all our customers. Your positive review encourages us to keep up the good work and exceed expectations. If there is anything we can assist you with, please do not hesitate to contact us. Our team is here to help and ensure your satisfaction. Whether you have any questions, concerns, or additional needs, we are ready to assist in any way we can. Once again, thank you for sharing your review and for choosing our establishment. We value your business and hope to have the opportunity to serve you again in the future. Jessica Renteria Harbor Chevrolet 562-753-0179

October 16, 2023

For such a young gentleman, Jalen was able to adequately and strategically accommodate my needs without further hesitations. I see great potential in the sales division if they continue to grow and mold e More

by ChadK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lilia Amador, Sheldon Munyard, Jalen Arnold
Oct 17, 2023 -

Harbor Chevrolet responded

ChadK, Thank you for taking the time to post a review on your visit. We greatly appreciate your feedback and are delighted to hear that Jalen provided excellent service. Jalen is a valuable member of our Harbor Chevrolet team, and we consider ourselves fortunate to have them on board. If there is anything else we can assist you with, please don't hesitate to reach out to us. We are here to help and ensure your satisfaction with our services. Your continued support is important to us, and we look forward to serving you again in the future. Thank you once again for choosing Harbor Chevrolet. Jessica Renteria Harbor Chevrolet 562-753-0179

October 16, 2023

Elton is a great guy. Harbor Chevrolet get you in right away. I would spend 1 hour every visit at Carson Chevrolet waiting in line with an appointment. More

by TIMESAUNDERS12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elton Essler
Oct 17, 2023 -

Harbor Chevrolet responded

TIMESAUNDERS12, Thank you for your review regarding your recent visit. We greatly appreciate the time you took to share your feedback with us. We are delighted to learn that our Service Advisor, Elton, provided you with exceptional assistance during your service visit. It brings us immense joy to know that we have managed to exceed your expectations and stand out among the other dealerships you have visited. Providing outstanding service is our top priority, and we are thrilled that we were able to deliver on that promise. Once again, thank you for your review and for choosing our dealership. We value your feedback and look forward to serving you in the future. Jessica Renteria Harbor Chevrolet 562-753-0179

October 15, 2023

My appointment was easy to book, service department was friendly and efficient. Clean waiting room with fresh coffee More

by kellie.czaplewski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garth Passantino
Oct 16, 2023 -

Harbor Chevrolet responded

kellie.czapleski, Thank you for taking the time to post a review on your visit. We greatly appreciate your feedback and are delighted to hear that you had a positive experience with our service team. It's wonderful to know that you enjoyed the fresh coffee we provide. If there is anything else we can do to enhance your experience or if you have any questions or concerns, please do not hesitate to contact us. Once again, we sincerely thank you for your review and for choosing our establishment. We look forward to serving you again in the future. Jessica Renteria Harbor Chevrolet 562-753-0179

October 13, 2023

Awesome staff at Chevy and their maintenance as well if you don’t have the app get it you’ll benefit from it thank you Chevy I appreciate you all More

by Elizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Navarrete, Chris Mack
Oct 16, 2023 -

Harbor Chevrolet responded

Elizabeth, Thank you for taking the time to post a review on your visit. We are delighted to hear that we have met your expectations in terms of both sales and service at our dealership. Your feedback is greatly appreciated, as it helps us understand that our efforts have been successful. If there is anything else we can assist you with, please do not hesitate to reach out to us. Our dedicated team is here to help and will gladly address any further inquiries or concerns you may have. Once again, thank you for your review and for choosing our dealership for your sales and service needs. We value your business and look forward to serving you in the future. Jessica Renteria Harbor Chevrolet 562-753-0179

October 12, 2023

Garth took good care of me and my Corvette and I was pleased with my service! More

by Stingray19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garth Passantino
Oct 12, 2023 -

Harbor Chevrolet responded

Stingray19, Thank you for taking the time to provide a review regarding your recent visit. We greatly appreciate your feedback and are delighted to hear that Garth provided exceptional service for you and your Corvette. Our team strives to ensure that every customer has a positive experience, and we are thrilled that Garth met your expectations. If there is anything else we can assist you with, please do not hesitate to reach out to us. . We value your business and look forward to serving you in the future. Once again, thank you for your review and for choosing our establishment. We truly appreciate your support and the opportunity to serve you. Jessica Renteria Harbor Chevrolet 562-753-0179

October 12, 2023

I brought my 2017 Colorado in for rear brakes. Garth kept me informed on what was needed and gave me a list of future items that needed to be done. He is very straightforward and honest with the i More

by sjjvrr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garth Passantino
Oct 13, 2023 -

Harbor Chevrolet responded

sjjvrr, Thank you for your recent review regarding your visit to our establishment. We sincerely appreciate the time you took to share your experience. We are delighted to learn that Garth, one of our dedicated staff members, ensured that you were well-informed throughout the servicing of your vehicle. Should you have any further questions or concerns, please do not hesitate to reach out to us. Our team is always ready to assist you. Jessica Renteria Harbor Chevrolet 562-753-0179

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