Harbor Chevrolet
Long Beach, CA
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2,142 Reviews of Harbor Chevrolet
Happy Used Car Buyer! Dallas was great, from the time he took my phone call when I called in on an auto trader ad to meet us in person he was a professional. We are very h Dallas was great, from the time he took my phone call when I called in on an auto trader ad to meet us in person he was a professional. We are very happy with our car and you can count on Dallas to represent you! More
Outstanding customer service start to finish From start to finish this has been a great experience. I discovered the car online thru the USAA buying service and then made notification of intent From start to finish this has been a great experience. I discovered the car online thru the USAA buying service and then made notification of intent to purchase. I live in San Diego so it was not trivial to travel to Los Angeles to experience the car and then make a purchase decision. Once I made the notification of intent, Dallas worked via email and was incredibly helpful in providing information on the car. His follow-ups to my inquiries were timely, highly professional and personable. We ended up waiting 3 days till Saturday to make the trek from San Diego to Harbor Chevrolet. On arrival I felt as though the entire dealership was anticipating my arrival as everyone had smiles and greeted my wife and me. The check out and buying experience was wonderful. The car was immaculate and prepared for sale way over my expectation. Thankyou Harbor Chevrolet! More
Excellent Service on Used Car Purchase Dave Persaud was very patient and understanding with our used car purchase. He took the time to listen to our budget concerns and worked with us to m Dave Persaud was very patient and understanding with our used car purchase. He took the time to listen to our budget concerns and worked with us to make the purchase possible. Dave was polite and courteous but most of all was not aggressive to force a sale. He allowed us to make a purchase decision without pressure and showed complete professionalism in his service. It was a genuine pleasure to do business with Dave and he is an asset to Harbor Chevrolet. More
Great Deals for New Chevrolet Great attitudes, very helpful and they do their best to give you the best deal you are looking for. Thank you Ed "E.T" Torillo & Sergio Navarrete. Great attitudes, very helpful and they do their best to give you the best deal you are looking for. Thank you Ed "E.T" Torillo & Sergio Navarrete. More
Great Service experience I called Miguel to make the service request. Miguel verified they had the parts required for the job and called me back and made the appointment. When I called Miguel to make the service request. Miguel verified they had the parts required for the job and called me back and made the appointment. When I arrived Miguel greeted me by name, took me to the coffee bar, did the paper work and arranged for a rental car on their dime. The rental car was fine. Miguel called me at noon when it was to be finished to tell me the car would be ready at 2:00. All was smooth and the car was washed and ready in perfect operating condition. I couldn't ask for better service. More
Awesome deal and polite service Had a bad experience with a different Chevrolet dealer that put me down to buying a new truck. But found a deal and got one here. The service was grea Had a bad experience with a different Chevrolet dealer that put me down to buying a new truck. But found a deal and got one here. The service was great and polite. They worked with me and i got my truck i wanted at a great deal. The sales guy Salvador was very helpful and generous comoare to yhe other dealer i delat with a few weeks before in a different location. Awesome people and service was great. More
All Car Purchases Should be Like This I found the used car online. We agreed on the price over the phone. They set up financing for me. I drove down, test drove the car and bought it. I found the used car online. We agreed on the price over the phone. They set up financing for me. I drove down, test drove the car and bought it. I mad a mistake and didn't have my wife with me so Wes drove me from Long Beach to downtown LA to sign the documents. Great experience from beginning to end. More
Ed "E T" Totillo Review Easy to work with ! Very helpful to make best deal possible. Fast on paperwork. Will recommend him to people I know. My second purchase from this dea Easy to work with ! Very helpful to make best deal possible. Fast on paperwork. Will recommend him to people I know. My second purchase from this dealership. More
First oil change The Service Department was attentive, helpful and friendly. The Customer Lounge was clean and comfortable with access to wi-fi, beverages, etc. The The Service Department was attentive, helpful and friendly. The Customer Lounge was clean and comfortable with access to wi-fi, beverages, etc. The car was delivered within the time promised. More
GREAT SERVICE AS USUAL AT HARBOR CHEVROLET Went in for a "Check Engine Light" problem on my 2012 Chevy Cruze, on a Fri. AM. appointment, and was taken care of as usual by Miguel Reynoso, servic Went in for a "Check Engine Light" problem on my 2012 Chevy Cruze, on a Fri. AM. appointment, and was taken care of as usual by Miguel Reynoso, service adviser. I waited for this job in the waiting room and the car was ready at the time estimated for completion completely washed and ready to go. To my surprise, the next morning I woke up to see a big puddle of motor oil under my cars hood area in my driveway. I called Harbor Chevrolet Service department to speak with Miguel Reynoso about my situation. He gave me a phone number for GMC towing services to call to pick-up my car and have them take it to Harbor Chevrolet, he called me as soon as the tow truck had dropped off my car. He said that he would have my car evaluated on my problem & would call right back as soon as he found out. Miguel called right back with the evaluation and said that he would have my car delivered back to my house as soon as it was fixed. He called me back in about two hours to tell me that the car was fixed and would be delivered back to my house in about the next 20 minutes. He had also explained that the cover gasket they had replaced had been leaking and they had to replace the gasket, new cover and complete engine clean-up for all the "Oil" that spread all over the engine compartment. Service Adviser, Miguel Reynoso, has completely taken care of me and my car as he as always done. I know for a fact that other dealerships would not have been as responsive & completely as satisfying as Miguel was in this situation. I have no problems going back to Harbor Chevrolet as long as they have Service Advisers like Miguel Reynoso. More