
Hanna Imports
Raleigh, NC
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927 Reviews of Hanna Imports
First Car Dealer was patient and understanding while I took my time to consider my choice. Bobby and a few other members at Hanna Imports also stayed longer tha Dealer was patient and understanding while I took my time to consider my choice. Bobby and a few other members at Hanna Imports also stayed longer than they had to in order to get me into my first car. More
Christmas miracle!!! From the horror of having my first accident and my car being a total loss, Steve was a smiling face waiting to help with the stress of looking for a n From the horror of having my first accident and my car being a total loss, Steve was a smiling face waiting to help with the stress of looking for a new car. He has been beyond amazing with searching and finding me the car I was searching for. Due to the cold weather and my daughter leaving the light on in the car my car wouldnt start, Steven went out of his way and drove to us to make sure we were ok and that the car was working before heading home. Talk about going above and beyond.. Most definitely will be returning to buy future cars at this dealership. And not to for they cut my car payments by half and saved me tons of unnecessary headaches. Please before you buy a car stop by to see Hanna imports first.. they are even open on Sundays. Thanks again Steven you rock More
Bobby rocks! Bobby was so great to work with! Everyone is very friendly and helpful. I told Bobby what my budget is and he worked with me to get me where I needed Bobby was so great to work with! Everyone is very friendly and helpful. I told Bobby what my budget is and he worked with me to get me where I needed be. Definitely the best experience I've had a dealership. More
Bought a car Bobby was helpful, patient and got all the answers we needed. Brandon was helpful just like 8 yrs ago when I bought a car from him. Thanks. Bobby was helpful, patient and got all the answers we needed. Brandon was helpful just like 8 yrs ago when I bought a car from him. Thanks. More
Steve Smith, Sales Associate Extraordinaire, Hanna Imports I highly recommend Hanna Imports, largely on the extraordinary customer service experience I had with the company’s Sales Associate, Steve Smith. Beca I highly recommend Hanna Imports, largely on the extraordinary customer service experience I had with the company’s Sales Associate, Steve Smith. Because of its excellent reputation, Hanna Imports was my first choice of dealerships when I was actively looking for a very specific car. Steve Smith helped me the day I went in and from the start he was completely focused on what I wanted. Because my criteria was so narrow it was easy for him to determine that there was nothing on the lot that would work. He mentioned that he would pass on my criteria to his manager who could look for a match with cars coming into the dealership. Steve and I walked outside onto the lot and he took time with me, even when he knew I was not a prospect for a sale, to explain how to work with sales associates at other dealerships going forward. He also showed me the engine of a car and told me what to look for in a used car. As it turned out, I used every one of these tips and bought a car within a week at a different dealership. I ciontacted him to let him know how it had gone. I call Steve extraordinary because he chose to go far beyond my expectations by advising me on ways to be a better consumer in the field of used cars. WHO does that in any field when they’re aware it won’t benefit them directly? Steve does. This speaks volumes about his employer, Hanna Imports, in that they hired Steve as a staff member. Well done and a smart decision. When the time comes to buy another car, Hanna Imports -and Steve - will be my first go-to. I so appreciate my experience and am so very grateful Steve guided me through the consumer process. Great advocacy. Steve is an excellent Sales Associate and Hanna Imports is a classsy company. More
Fair and straightforward We were looked after by Joe who was professional and courteous. He did not try to push any vehicle and he let us take our time and answered questions. We were looked after by Joe who was professional and courteous. He did not try to push any vehicle and he let us take our time and answered questions. The process of buying was relatively quick and straightforward. We felt we had been dealt with fairly. More
Great Customer Service and No BS I was greeted fast and was shown the vehicle I had inquired about as well as shown other vehicles that I was interested in got to test drive them all I was greeted fast and was shown the vehicle I had inquired about as well as shown other vehicles that I was interested in got to test drive them all and when it came down to getting the one I wanted we were able to meet at a price less than listed and a price that I was happy with. One of my best car buying expierences More
Great Service The service was fast & friendly. I was able to look online & had an idea of what I wanted when I got there. Test drove a couple of cars & decided whic The service was fast & friendly. I was able to look online & had an idea of what I wanted when I got there. Test drove a couple of cars & decided which one I wanted & drove it home same day with no hassle & a good price. More
Excellent This dealership was amazing and everyone was friendly.... I would recommend this dealership to anyone in need of a vehicle! Thanks guys for the excell This dealership was amazing and everyone was friendly.... I would recommend this dealership to anyone in need of a vehicle! Thanks guys for the excellent service More
Excellent car shopping experience My husband and I came to see one pre-owned car in particular at Hannah, but saw others we might like to test drive as well. It was very busy at the de My husband and I came to see one pre-owned car in particular at Hannah, but saw others we might like to test drive as well. It was very busy at the dealership, but our salesman, J.B., managed to multitask and get us into our car quickly. From there, he was a no pressure guy and able to work with us on a couple of issues we had as a contingency of sale. He was extremely pleasant, as was his manager and the finance manager. We LOVE our “new” Lexus RX 450h and had only positive experiences at Hannah. Thanks, J.B.! More