
Hanna Imports
Raleigh, NC
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927 Reviews of Hanna Imports
A few bumps in the experience but otherwise okay. The two star rating given could have been a five star if all of the staff members had showed the professionalism expected of them when a customer is p The two star rating given could have been a five star if all of the staff members had showed the professionalism expected of them when a customer is purchasing a car. Emmett was my salesman and he did a wonderful job by not only showing me the car I was interested in but also other alternatives to keep in mind. He did not make me feel like I was being pushed or rushed which was very refreshing. However, upon getting to the Finance part of the experience my mood completely soured when I had to deal with Brandon. As soon as I had any questions to ask about my loan his tone became condescending and he acted like a “know it all.” I could have looked past that as something that I just had to deal with; however, he soon began to belittle me by saying things like “what’s 20 bucks extra a month?” In fact, his “20 dollars” a month turned out to be 90 dollars a month when I ran the loan numbers through my own bank. It is uncalled for for him to assume that an extra 1000 dollars a year is something that should be shortchanged. I also don’t think it’s unreasonable for me to ask questions without him becoming defensive and aggressive. I don’t know if he was having a bad day but he certainly made mine a bad day. If you’re looking to shop here I would definitely work with Emmett for a smooth pressure free time and a beautiful car but be weary of your financial advisor. More
Great service Any kind of car you looking for they have it. They Cars have low miles,great price and great conditions. Also the staff is very friendly. Any kind of car you looking for they have it. They Cars have low miles,great price and great conditions. Also the staff is very friendly. More
Great Experience Emmett was excellent. Was looking to get a family vehicle and he got us a real good deal Will be buying again from him and this delership Emmett was excellent. Was looking to get a family vehicle and he got us a real good deal Will be buying again from him and this delership More

very efficient and professional Clean operation. quick response on my initial inquiry. Management put me front of sales rep in just a few minutes. Steve Smith did an outstanding Clean operation. quick response on my initial inquiry. Management put me front of sales rep in just a few minutes. Steve Smith did an outstanding job of reviewing the car and showing us any possible issues and we moved through the paperwork process quickly. Would recommend them to others with no issue. More

Quick, easy, and pleasant From the moment I called them to check on the availability of the car I wanted, to the moment I drove off in my new car; I had nothing but the best ex From the moment I called them to check on the availability of the car I wanted, to the moment I drove off in my new car; I had nothing but the best experience. The staff of Hanna Imports is friendly, genuine and knowledgeable. My car salesman was Teddy Jenkins, I highly recommend him for your car buying needs. He made sure I got the best deal possible and that no one else purchased the car I wanted while I did some footwork to close on the deal. In comparison to other dealerships, their pricing comes in under the average. I got a great price on a low mileage luxury vehicle and I couldn’t be happier. More

Great service Roy was awesome in helping us find my perfect car. Even when a few minor issues came up with the service records, Roy was quick to have everything fix Roy was awesome in helping us find my perfect car. Even when a few minor issues came up with the service records, Roy was quick to have everything fixed and squared away so that I could drive off happy and safe. Highly recommend Hanna Imports, and definitely ask for Roy! More
Smooth Process! The whole process of setting up an appointment online, meeting with Steve, test driving the vehicle while the dealership was calculating a trade in v The whole process of setting up an appointment online, meeting with Steve, test driving the vehicle while the dealership was calculating a trade in value for ours, signing the papers to driving off the lot with our car was very smooth and timely. Our salesperson, Steve, had our best interest in mind and was very thorough. More
In & Out !!! Met Gil at the door, told him what I wanted to spend and what I needed and we chose a few cars to look at based on those points. We were able to get a Met Gil at the door, told him what I wanted to spend and what I needed and we chose a few cars to look at based on those points. We were able to get an approval within the hour on the truck I fell in love with! More
Hanna import employers were fantastic Everyone we dealt with was kind and friendly. Very open and upfront about the sale and the car I purchased. Also worked with the price range I wanted Everyone we dealt with was kind and friendly. Very open and upfront about the sale and the car I purchased. Also worked with the price range I wanted to stay within. Overall they were 5 stars + with the customer service and everything. More
My Experience with Hanna Imports I was very pleased with Roy’s attention to what I was looking for. I spent a little more than I had planned but in the end, purchased a very nice SUV I was very pleased with Roy’s attention to what I was looking for. I spent a little more than I had planned but in the end, purchased a very nice SUV that I hope will give me several years of reliability and enjoyment. The dealership has great customer service and they go above and beyond to make sure you’re happy and satisfied. Thank you Roy for helping me and if anyone asks me about my purchase I will certainly recommend you. Jeanne Jones More