Back

Handy Toyota - Service Center

St. Albans, VT

4.5
1,399 Reviews

1,399 Reviews of Handy Toyota - Service Center

Sort by
December 29, 2023

Alan did an outstanding job servicing my truck yesterday, He was extremely thorough and got it done in a timely fashion and even helped to schedule my next service. Great job! More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Handy Toyota responded

Thank you for the review! It's wonderful to hear that!

December 29, 2023

Service appointment went so smooth and Alan was very helpful and thorough in his explanations to me. More

by Marilee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Handy Toyota responded

Thank you so much for the review! We are happy to hear that!

December 28, 2023

I had to get a recall repair on my Tundra, and everything went very smoothly. They even offered a free rental to prevent me from waiting or having to find a ride. More

by nekkalorf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Handy Toyota responded

Thank you for the review! We greatly appreciate it!

December 28, 2023

The dealership and Darren were very accommodating got us in got the tires on call me with a report and was very quick to get the cars back to us. More

by Briansbx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Callan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Handy Toyota responded

Thank you so much for the review! It's wonderful to hear that!

December 27, 2023

Everyone at the dealership was very helpful which made the decision to buy my car easy to make. More

by waynelonge
Recommend Dealer
Yes
Employees Worked With
Dennis Gebhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Handy Toyota responded

Thank you for leaving us a review! It's wonderful to hear that!

December 27, 2023

My sales and service experiences always are very positive. The availability of WiFi in the waiting area also is a plus. More

by chrisj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Callan
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Westen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Handy Toyota responded

Thank you for the review, Chris! We appreciate you leaving us one!

December 26, 2023

I usually get good clean service at Handy Toyota. This time around, my floor mat and door sill were greasy. Really greasy. Worse than that, my door panel had scuffs on it, a few of which are there f More

by Huckwheat
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Callan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Handy Toyota responded

Thank you for writing about your recent service experience. We do have a quality control process, however, it doesn't appear that we did a good job in your visit. I will relay this information to the team and make sure that we are doing a better job making sure vehicles are clean when they leave!

December 26, 2023

Friendly, professional service tech. Timely service. Competitive pricing and quality work. Clean, user friendly customer waiting area. More

by akerner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Callan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Handy Toyota responded

Thank you for trusting us with servicing your vehicle and for taking the time to leave us a positive review. Happy Holidays!

December 26, 2023

Great service and pricing was actually reasonable for new tires Only complaint is that my steering wheel was dirty after the service and it got all over my hands. More

by nlbracey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Westen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Handy Toyota responded

Thank you for taking the time to write about your recent experience with our service department. I will make sure to bring up the error in the quality check at the end with the team and manager. Happy Holidays!

December 26, 2023

Ali Was the best part of my visit! he is very understanding to what are needs are . he explained everything on my new car to the T ! More

by barbruces
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Kamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Maltais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Callan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric McLaren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Handy Toyota responded

Congratulations on your new vehicle! Thank you for taking the time to write about your recent sales experience. Ali is a great salesman, we are fortunate for the team we have!

...
63
...