Back

Handy Toyota - Service Center

St. Albans, VT

4.5
1,357 Reviews

1,357 Reviews of Handy Toyota - Service Center

Sort by
January 24, 2024

William Westen was AMAZING helping guide me through the expected and unexpected repairs for my car. He was personable, empathetic and even found me a coupon to reduce costs due to some unexpected discoveri More

by megan.grube.86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Westen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2024 -

Handy Toyota responded

Thank you for the review! We are so happy to hear that William was amazing!! We greatly appreciate you taking the time to leave us a review!

January 22, 2024

Tory, has been very very helpful since I have gotten my Toyota Camry this year. She is very personable and kind! Thank you! More

by Isaac B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Handy Toyota responded

Thank you for leaving us a review! We are happy to hear that Tory was so helpful!

January 20, 2024

Will was very personable & knowledgeable. He connected with me as part of the family. In and out in an hour. More

by BT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Westen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Handy Toyota responded

Thank you for leaving us a review! We really appreciate you taking the time to do so!

January 19, 2024

My experience with Handy has been excellent over the years. I will continue to get my cars there. More

by tgendron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Handy Toyota responded

Thank you for the review! We are happy to hear that you had an excellent experience!

January 18, 2024

Over charged for what appears to be turning off a sensor with a button on the dash at the tune of $400. Then I get home and realize there are parts of my console by my shifter missing and some other random More

by damicojeff
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Victoria Barbagallo
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2024

Took me in early, finished early and well informed throughout servicing. Have had other cars undercoated in the past and came back to a mess, but not at Handy! More

by sprayglodgett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Laflam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Handy Toyota responded

Thank you for the review! We are happy to hear that!

January 18, 2024

Excellent customer satisfaction skills and treatment. Courtesy is top notch! Nothing short of great customer care, an example of a great dealerrship is exemplified by these types of employees! Great job! More

by MikeT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Laflam
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Westen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Handy Toyota responded

Thank you for the review, Mike! We are so happy to hear that!

Jan 19, 2024 -

Handy Toyota responded

Thank you for the kind words, Mike! We appreciate your review and business as always!

January 18, 2024

Great service and the shuttle service guy was really good as well. Both were really friendly and very informative. Thanks you! More

by katherineboyd76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Westen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott shuttle guy
Jan 18, 2024 -

Handy Toyota responded

Thank you so much for the review! We're happy to hear that you had a good experience!

January 18, 2024

I wish the parts had been ordered in advance - when I’d called a couple weeks before to set up the appointment I was told that the parts could be there within 48 hours – which would’ve cut this service fro More

by ken.winfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naim Qubrosi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Handy Toyota responded

Thank you for taking the time to write about your recent service experience, Ken! I will make sure to provide feedback to my service and parts manager. I'm happy that Naim handled the situation well and kept you informed, and that your vehicle is running better!

January 18, 2024

The staff was very helpful and friendly. We were able to get our car fixed very quickly. Thank you! More

by 2dhunts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Handy Toyota responded

Thank you for the review! We are happy to hear that you were able to get your car fixed!

...
55
...