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Handy Toyota - Service Center

St. Albans, VT

4.5
1,357 Reviews

1,357 Reviews of Handy Toyota - Service Center

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February 04, 2024

Good job overall, but a bit pricey for after market parts. Could of got the same part for less installed elsewhere. More

by pmhatch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Handy Toyota responded

Thank you for the review!

February 03, 2024

There are some good service people. The one I had Niam, he is not. Never called back and is not very friendly. He seemed very incompetent with his job. I rate him at a zero. More

by Gingerguyette
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Naim Qubrosi
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2024

Service agent was wonderful. There was an issue with grease on my paint but that was corrected with a bath. It just made my exit about 20 mins late. Again service agent was aweso More

by joevt1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Callan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Handy Toyota responded

Thank you for the review! We are happy to hear that the service was awesome!

February 02, 2024

Handy Toyota continues to provide excellent service that was completed well within their estimated time. I also spoke to them about trading in for a 2024 RAV4 Prime XSE. More

by jforcier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Laurencelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Luneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Maltais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Handy Toyota responded

Thank you for taking the time to leave us a review! It's so great to hear that you received excellent service!

January 31, 2024

Great service overall. Love the automated text/email for approving repairs. Just wish the dealership offered a vacuum and car wash service. More

by KUEL86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naim Qubrosi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

Handy Toyota responded

Thank you for the review! We are so happy to hear that you had such a good experience!

January 31, 2024

I highly recommend them. Very clean and completed the factory recall in a timely manner. More

by clrrobert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrienne Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

Handy Toyota responded

We greatly appreciate you leaving us a review! Thank you for taking the time to do so!

January 31, 2024

Very helpful and knowledgable. Helped me out as soon as I walked up to the counter and got my truck in and out under an hour. great job! More

by zachorewitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Westen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

Handy Toyota responded

We greatly appreciate you taking the time to leave us a review! Thank you for doing so!

January 31, 2024

Very easy service. It all worked out to fit into our schedule and I think will be back in the future. More

by Lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Westen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Handy Toyota responded

Thank you for taking the time to leave our service department and William a positive review! We look forward to seeing you and your vehicle in the future.

Feb 02, 2024 -

Handy Toyota responded

Thank you for leaving us a review! We appreciate you taking the time to do so!

January 30, 2024

Went in for undercoating. Came out with a popped tire. They replaced the tire. Then they damaged my rim and caked the outside with grease that will not come off. I'm still wai More

by rileyfuller208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darren Callan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Laflam
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason was nice. Just bad experience overall.
January 30, 2024

The staff was friendly, polite and courteous. They completely my service quickly and I didn’t have to wait long for an appointment. More

by Dawn_hamilton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Callan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Handy Toyota responded

We appreciate you leaving us a review! We are happy to hear that you had a good experience!

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