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Handy Toyota - Service Center

St. Albans, VT

4.5
1,356 Reviews

1,356 Reviews of Handy Toyota - Service Center

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April 19, 2024

Everyone at your dealership that I interacted with were so professional and helpful. We purchased 2 cars last year and are very happy with all of our interactions and recommend you to everyone. Thank you More

by pattyknowlden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Errol Rule
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Paquette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Handy Toyota responded

Thank you for leaving us a review! We are happy to hear that you had a good experience!

April 19, 2024

Very good service . Everything was in timely manner . No wait time . Everything was explained to me and service was great ! More

by sharirun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Westen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Handy Toyota responded

Thank you so much for the review! We are happy to hear that!

April 19, 2024

they made my day very pleasant by giving me a loaner car and everyone was nice. Problems were explained well. More

by STEVE_EYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Errol Rule
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Callan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Handy Toyota responded

Thank you for the review! We are happy to hear that!

April 19, 2024

well organized, speedy with well informed customer service. provided transportation was a very helpful added benefit More

by kylesink05481
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl
Apr 22, 2024 -

Handy Toyota responded

Thank you for leaving us a review! We are happy to hear that!

April 19, 2024

Said an hour, was closer to two. Swapped tires on my 2024 grand highlander. Let me leave with the vehicle, knowing my tpms light was going to come on. Didn’t ask if I wanted them rep More

by tjb.bouchard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
William Westen
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Handy Toyota responded

Thank you for your feedback. Sometimes service can take longer than expected and we apologize for the longer than expected wait time. The TMPS light seems like an overlook and isn't ok. This type of feedback allows us to improve our process in the future. We appreciate your time and your business.

April 19, 2024

Everyone was very friendly and efficient. I needed work done on my brakes and a recall problem fixed, which would probably take more than a day. I was able to get a rental car in no time at a More

by Sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Callan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Handy Toyota responded

Thank you so much for the review! We are happy to hear that you were taken care of!

April 18, 2024

The service visit was needlessly complicated due to communication issues within the dealership. In the end, all was made right. More

by RAV4 owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2024

Alan did a great job with my service. Was in and out very quickly. Highly recommend. More

by pattdent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Handy Toyota responded

Thank you for leaving us a review!

April 18, 2024

Very friendly and informative staff. Also very efficient. Wait room is comfortable and they are very responsive when you don’t wait. More

by a.t.demore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naim Qubrosi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Handy Toyota responded

Thank you for your review! We are happy to hear that!

April 17, 2024

Was there for a service and it was fast. William was very helpful when the truck was done More

by llaurin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Westen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Handy Toyota responded

Thank you for the review! We are happy to hear that!

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