Handy Toyota - Service Center

Great place to do business with. Jason is awesome , they make the process easy for the customer . Love knowledgeable people to interact with. Thank you for all you do Jason is awesome , they make the process easy for the customer . Love knowledgeable people to interact with. Thank you for all you do More

I had 2 flat tires on drivers side. Alan told me who to call to tow my vehicle and Handy’ plugged the tires as I probably drove over something “stationary” to get a hole in each tire an Alan told me who to call to tow my vehicle and Handy’ plugged the tires as I probably drove over something “stationary” to get a hole in each tire and no nail or screw was found in either tire. I was fixed and back on the road and he fit me in on an extremely busy day More

Very helpful and friendly staff as always! They really know how to take care of the customers! They really know how to take care of the customers! More

Jason P. Was amazing to deal with. Courteous and helpfully. Michael the shuttle driver deserves a pat on the back. He drove us to breakfast this weekend while Was amazing to deal with. Courteous and helpfully. Michael the shuttle driver deserves a pat on the back. He drove us to breakfast this weekend while my 2024 was getting routine service . Thank you both More

A great place to get your vehicle worked on, will treat you very fair and kind! you very fair and kind! More

Mixed review. Scheduling was 5 star. Easy flexible and friendly. The car was in and out within the hour. The waiting room had enough seating and WiFi. When I dro Scheduling was 5 star. Easy flexible and friendly. The car was in and out within the hour. The waiting room had enough seating and WiFi. When I dropped the car off I reported a concern with squeaky brakes. Upon end of visit I was told brakes were fine. When I questioned cause of squeak was told it just happens with new cars sometimes. I commented that it was odd that they did not squeak first 7,000 miles why now. Got the same answer. Felt dismissive. The brakes continue to squeak almost daily. Very annoying for a new car. I would have appreciated more of an answer and ideally the squeak to be fixed More

I always expect the service department to find a problem whether one exists or not. whether one exists or not. More

Great service , best Toyota dealer around ! Great people make it worth driving too, will never go anywhere Else . Great people make it worth driving too, will never go anywhere Else . More

I bought my 2023 Camry new St. Albans. I work in Williston so was excited to get my Handy Care performed in So. Burlington. I called Parts dept in St. Albans and asked they send or Albans. I work in Williston so was excited to get my Handy Care performed in So. Burlington. I called Parts dept in St. Albans and asked they send original equipment wiper blades to So. Burlington so I could pick up at my service. I didn’t need new wipers yet but wanted them to be in my possession when I did. What they sent was Toyota sight line replacement not original blades that were on my car from factory. I dropped off my car and they gave me a ride to work. Super convenient with such great service. The service was Handy Care oil change and tire rotation. They delivered my car back to my work when completed and my coworker handed me the key and paperwork as I was busy at that time. I looked at repair order and noticed 0W20 oil installed. The engine compartment has a big sticker that states 0W16 be used. I called Karl to ask him about this and the fact I was not charged for the wipers. The technician came to the phone and told me he decided 0W20 was better for winter. I asked the technician if 0W16 was on hand and he said yes it was an option but he decided on 0w20 for winter. This makes no sense to me since 0W20 is slightly thicker. I assumed a Toyota dealer would install factory spec 0W16. Karl did offer to change oil again to 0W16. I declined knowing my engine would not be ruined using 0W20. The wipers were installed and I paid for them over the phone. That night it snowed and used the new Toyota Sightline wipers. They are inferior to OEM on car when new. They are loud and chatter across windshield. The next day I called Karl and asked for my old wipers back which he cheerfully got for me. I found with Handy parts department they do not carry the OEM ones or just the inserts. They are available to special order. I called Heritage and they told me they stock them all. At the end of the day I feel the service was great from Karl the service writer but the technician should not unilaterally decided to use the oil of his choice but rather Toyota engineers. Overall the service was very convenient. More

Very efficient and friendly. Shout out to my shuttle driver Michael! Very safe driver and friendly person. All work done in a timely manner. Shout out to my shuttle driver Michael! Very safe driver and friendly person. All work done in a timely manner. More