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1,355 Reviews of Handy Toyota - Service Center
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May 13, 2024
had vehicle in for oil change and tire rotation--took 2. 5 hrs--too long of a wait 5 hrs--too long of a wait More
by widas
Employees Worked With
May 13, 2024
Very good service as always. Have bought 4 cars from these people and have referred many. Plan to buy again next year. Please keep up the good work. It really be over the top i Have bought 4 cars from these people and have referred many. Plan to buy again next year. Please keep up the good work. It really be over the top if you washed the customers car after service. Thanks More
by Rossrob61
Verified CustomerEmployees Worked With
May 13, 2024
the one that waited on me to have my service done on car did a great job in helping me did a great job in helping me More
by salger721
Employees Worked With
May 13, 2024
Great service allowed us to drop off 30 mins before our scheduled appt. Called us when it was ready scheduled appt. Called us when it was ready More
by jtstorms
Employees Worked With
May 11, 2024
I live in Essex I travel to ST Albans for the great service they provide. service they provide. More
by nvienn
Employees Worked With
May 10, 2024
Many thanks for prompt service and calling me to update my Lexus RX400H’s status. . The car sat 4 weeks at a competitor and they didn’t even look at it. They made no calls to me and no responses to countle my Lexus RX400H’s status. . The car sat 4 weeks at a competitor and they didn’t even look at it. They made no calls to me and no responses to countless phone calls. Naim updated me regularly and Handy looked at it the first day and and fixed it within several. Many thanks! More
by Mark
Employees Worked With
May 10, 2024
Extremely disappointed 3 hour wait for oil Change and winter tire removal. A simple phone call to say we're running behind and I could have made other arrangements. I live an hour out and missed my gra winter tire removal. A simple phone call to say we're running behind and I could have made other arrangements. I live an hour out and missed my grandkids track meet More
by dianeianni0007
Employees Worked With
May 10, 2024
Alana’s a great job keeping me informed after the mechanic found a problem during the inspection. mechanic found a problem during the inspection. More
by bewilliams62
Employees Worked With
May 10, 2024
One big problem: I was told when I arrived for my appointment for a simple state inspection and a tire rotation that the appointment would be two hours. The tech told me the reason why was that they appointment for a simple state inspection and a tire rotation that the appointment would be two hours. The tech told me the reason why was that they didn’t have quite enough people and that they were busy. As an employer, I understand the problems in getting help. Also, as an employer, I understand the incredible importance of managing expectations. I was forced to call and postpone a different appointment (Not with Handy ) because I didn’t know until I arrived that the was going to be two hours.. My point is this: if the appointment is going to take two hours, which I understand, that fact should be explained clearly at the time the appointment is made, not when the appointment actually occurs. More
by matthewwestern123
May 10, 2024
Very nice people, accommodating and friendly. They're about 40 minutes away but I prefer to go there than other places much closer. They're about 40 minutes away but I prefer to go there than other places much closer. More
by None
Employees Worked With
