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Handy Toyota - Service Center

St. Albans, VT

4.5
1,399 Reviews

1,399 Reviews of Handy Toyota - Service Center

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May 03, 2023

Great people. Friendly and knowledgeable. Their professional attitude and genuine caring make servicing your vehicle a care free experience. More

by peterd10ten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2023 -

Handy Toyota responded

Thank you for your review! We love to hear that everything went well!

May 02, 2023

They are very slow so if you dont mind waiting 3 hours for a tire change and oil change then no problem. More

by boissoneaultdm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darren Callan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha laurencelle
May 18, 2023 -

Handy Toyota responded

Thank you so much for your feedback. We truly appreciate your business and your time. It is never our intention to have you in our dealership waiting longer than the recommended time for the service. It seems like you were here longer than needed and we truly apologize and thank you for your patience.

May 02, 2023

appointment right on time and they had me out of there in 45 minutes. Great teamwork. More

by merishka4613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Laflam
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023 -

Handy Toyota responded

Thank you for the review! We are delighted to hear that it went well!

May 02, 2023

They were very knowledgeable and friendly I would recommend them to my friends and family too More

by annelacey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrienne Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023 -

Handy Toyota responded

Thank you for the review! We are so happy that you had a good experience!

May 02, 2023

I have always had my RAV4 serviced by Handy Toyota since the day I purchased it from the dealership. All of the service technicians are knowledgeable and great to work with. More

by MIKE.CURTIS.VT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Paquette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Callan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Laflam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023 -

Handy Toyota responded

Thank you for the review! We are so happy that you are a returning customer!

May 01, 2023

Darren was very helpful in getting the car inspected and the plates put on. He was able to answer some questions about the new car that I was unsure about. More

by oliver10
Recommend Dealer
Yes
Employees Worked With
Darren Callan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

Handy Toyota responded

Thank you for leaving us a review! We greatly appreciate you taking the time to do so!

May 01, 2023

Went in for an inspection. It was quick and the service rep was very thorough and courteous. More

by mplsugar53
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrienne Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

Handy Toyota responded

Thank you for your review! We appreciate it!

May 01, 2023

Service was perfect, but my vehicle sat outside for 20 minutes after being completed and no one came to get me. I finally went and asked and they gave me my keys. Very frustrating to say the least when y More

by ben.never
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrienne Bowman
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023

Great service and awesome follow up. Once they knew my vehicle was ready they called me to advise. Great atmosphere. More

by miguelramirez408
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adrienne Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Handy Toyota responded

It sounds like you had a great experience with their dealership! It does look like you only gave us a 2-star review. Is there anything we can do to get this to a 5-star review? We appreciate your time.

May 01, 2023

Easy to get to, clean dealership and excellent staff. Able to find me a car. More

by Lookjeff77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Callan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Durkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Root
May 02, 2023 -

Handy Toyota responded

Thank you for your review! We are so happy to hear that you had a good experience!

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