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Handy Toyota
St. Albans, VT
4,158 Reviews
Welcome to Handy Toyota, Vermont's Oldest Toyota Dealer!
~Customer satisfaction before, during, and after the sale~
Handy Toyota has been serving the automotive needs of our customers from Franklin, Lamoille, and Chittenden counties since 1952. Though we're located in the heart of beautiful downtown St. Albans, Vermont, we attract much of our business from the greater Burlington/Williston area due to our reputation for small town integrity and big city deals.
At Handy Toyota we will do anything within our means to earn your business. Our Sales and Service staff have many years of experience and the dedication to provide you with the best possible car buying/servicing experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 4,158 reviews
April 30, 2025
I purchased a used vehicle from Handy Downtown / Handy Toyota of St Albans, VT on 4/21/25 as an out of state resident. The vehicle was portrayed to be a safe vehicle by what appeared to be a valid VT stat Toyota of St Albans, VT on 4/21/25 as an out of state resident. The vehicle was portrayed to be a safe vehicle by what appeared to be a valid VT state inspection sticker placed on the bottom left corner of the windshield with an expiration of 12/25. Yesterday on 4/28/25 I brought the vehicle to a Massachusetts Motor Vehicle Safety Inspection station where it failed for a non functioning parking brake and a broken tail light lens. Driving with this rejection is a traffic violation and subject to fines and penalties. This should not be a concern when buying a vehicle from a reputable dealer, and it's not acceptable when the vehicle is represented to be up to safety standards. I have tried contacting the dealer via email and my phone call has been directed to a voice mail box with no response since. The 30 day / 1000 mile limited powertrain warranty and "Handy Care" service that comes with the vehicle sale offering reduced service costs are useless if contact with the dealership is not reciprocal. No where on the sales agreement is it listed to be an "as-is sale." I don't understand how a vehicle can be sold by a dealer that will not pass a basic safety inspection if it has a current state inspection sticker already and was claimed to have gone through a pre-purchase inspection via the CarFax. How do these safety related faults slip through on their end? Based on the lack of communication from the dealer I feel that the inspection sticker that was placed on the vehicle may have been the result of a falsified inspection and was wrongly portrayed as a safe vehicle. If the dealer did this with my vehicle, I question how many other vehicles the dealer has sold that are possibly unsafe while having what appears to be a current valid inspection sticker. Watch out and make sure you get your next vehicle inspected by a third party before committing to a sale where they won't take care of you afterwards. Working with Chris was wonderful and the dealership offered a generous trade in value, but the product and after sale support is severely lacking. More
by E Hill
April 30, 2025
Jordan is always great to work with he makes sure to answer all of my questions as quick as possible. I look forward to working with him in the future. answer all of my questions as quick as possible. I look forward to working with him in the future. More
by JVT
Employees Worked With
April 29, 2025
Must improve scheduling and wait time communication. Also, can not return vehicles covered in dirt in the inside because the technician is unable to keep things clean or clean up after themselves. Also, can not return vehicles covered in dirt in the inside because the technician is unable to keep things clean or clean up after themselves. More
by VTTundra
Verified CustomerEmployees Worked With
April 29, 2025
Chris Carey was a very patient, friendly, and helpful salesman. Logan the sales manager was also reasonable and easy to negotiate with. salesman. Logan the sales manager was also reasonable and easy to negotiate with. More
by Sam
Employees Worked With
April 28, 2025
Jordan is always great to work with! Very happy with my experience working with him. Very happy with my experience working with him. More
by Vermonter8613
April 25, 2025
If you're in need of a used car, go see Chris. He's your man! Thanks again Chris. He's your man! Thanks again Chris. More
by blondiehead
Employees Worked With
April 24, 2025
Continued excellence from the Handy Service Department. I have been getting our cars serviced there for years. I have been getting our cars serviced there for years. More
by Mike I.
Employees Worked With
April 24, 2025
Jordan is always very quick to respond to questions quickly. I look forward to purchasing my truck from him in the future. quickly. I look forward to purchasing my truck from him in the future. More
by Vermonter8613
Employees Worked With
April 20, 2025
Thank you Adam and Denis! Great service! I definitely recommend Handy Toyota to my friends that looking to buy a new cars . Great service! I definitely recommend Handy Toyota to my friends that looking to buy a new cars . More
by mercymallette
April 19, 2025
Scheduled by Handy to have my gas cap replaced and when I arrived waited over an hour to be told the part was not in. Your representative said that you schedule this type of service and alluded to that fac I arrived waited over an hour to be told the part was not in. Your representative said that you schedule this type of service and alluded to that fact that I might have scheduled it, when I did not. It has been several weeks and the part that I paid for in full is still not in. Your service is terrible. More
by gerardbuffo
Employees Worked With
