Haley Toyota Certified Pre-Owned Center

Excellent Dealership The employees were very professional and understanding. They help me get the type of vehicle I wanted without any problems. I would recommend to anyon The employees were very professional and understanding. They help me get the type of vehicle I wanted without any problems. I would recommend to anyone! More

Best car buying experience ever!! This was my first time ever financing a car, and I was really nervous. I was assisted by Larry Adams. He made me feel comfortable, and I can tell tha This was my first time ever financing a car, and I was really nervous. I was assisted by Larry Adams. He made me feel comfortable, and I can tell that he really wanted to sell me what I wanted. I am now a proud owner of a 2011 Hyundai Elantra thanks to Mr. Adam! I would also like to mention that the people at Haley are friendly and wonderful. I do not regret my decision of purchasing a car from them. Thanks a bunch!!! More

Best customer service. I bought 2011 Toyota Camry from haley toyota certified center. Friendly environment, and best buying experience. Thank you, Mr Carl Jones and thank y I bought 2011 Toyota Camry from haley toyota certified center. Friendly environment, and best buying experience. Thank you, Mr Carl Jones and thank you everybody for your help. More

Poor Vehicle Check-Up We purchased a 2006 Nissan Altima with no hassle and no pressure, mgr and salesman were professional and friendly. My only complaint is 2 months after We purchased a 2006 Nissan Altima with no hassle and no pressure, mgr and salesman were professional and friendly. My only complaint is 2 months after buying the car (driven less than 2000 miles) , we had to put the vehicle in the shop for brake repairs, catalytic converter replacement, and busted a/c compressor...estimated cost $3000+. More

a wonderful experience - incredible people I bought a 2012 Honda Civic from Haley Certified, and I am very happy with my purchase. I'd planned to check out several cars while I was there, but t I bought a 2012 Honda Civic from Haley Certified, and I am very happy with my purchase. I'd planned to check out several cars while I was there, but the 2012 Honda Civic was the one I really wanted. After test driving it, I knew it was the one - so I bought it. Sean Corbett helped me so much during my test drive - I was used to a much older basic car, and he guided me expertly through the process of driving a newer car. The man is good at what he does. I really want to commend Mr. Corbett. When I got out of my car, and he was there with a big smile and a handshake. He guided me through most of my purchase, and I couldn't have asked for a better person to deal with during the process. He is a personable and charming guy, and he explained everything to me thoroughly and with a sense of humor. The entire process went quickly and smoothly, and Mr. Corbett's personality helped greatly. I'd also like to commend Rand Hargrave, who explained the financing in a way that even I understood - a really nice guy who does his job well. Allen Wines, the General Manager, was at the front desk; we laughed about the odd color names cars are given. He's another friendly, personable guy. Two friends at work bought cars from Haley Certified, and both recommended the place highly. One of them is a real stickler about every little detail, and she's been recommending you to everyone at work. If you made her happy, then you are surely doing something right! I'll be joining her in touting their praises. More

One of the best experience I have had buying a car! Sean Corbett, and the team at Haley Toyota were extremely professional and provided us with world class service from start to finish. I was able to Sean Corbett, and the team at Haley Toyota were extremely professional and provided us with world class service from start to finish. I was able to find my car and get it that same day. The entire experience was wonderful and was very professional. Thank you all so much. More

Funeral for 15 year old minivan turned into a celebration Upfront, honest, concerned about what I needed from a salesperson made the decision to buy at Haley so simple. Everyone was friendly. I have only ha Upfront, honest, concerned about what I needed from a salesperson made the decision to buy at Haley so simple. Everyone was friendly. I have only had this type of experience when dealing with Haley Toyota and will continue to go there. Who can ask for anything more? Toyota. Always going the extra mile. More

***The service dept for this dealership is full of crap, do not do service with them!!*** I was offered a service by this dealership in January 2014 that was supposed to be covered by a recall. The day I ha do not do service with them!!*** I was offered a service by this dealership in January 2014 that was supposed to be covered by a recall. The day I had my car taken in (February 2014) to get this service done my husband was advised that the recall had expired EARLY LAST YEAR and they could not correct the issue at this time. They would of course been happy to fix it had it been on my dime but they were unwilling to fix it via the recall. I spoke with the service tech who offered this service (side note: this tech spoke to me several minutes before identifying he was in fact the tech who offered me the service originally. Why so sneaky??) to me and he admitted on the phone to me and in front of my husbands face that yes he had offered to have the work covered however it was an error. The service tech and manager went out of their way to print paperwork showing the recall expired but to me that doesn't matter. You offered a service to me, you verbally confirmed you offered this service but now you just want to leave me hanging saying "An error was made." I don't care what error was done, you still told a customer you would do something and now your flaking out. I have worked in customer service for years and if you offer a customer something YOU HONOR IT. It doesn't matter what has to take place on the back end you make it happen. To have this dealership offer a service, call me several times on the phone to get me back in for said service and then cop a plea when I'm there? RIDICULOUS. If they can't stand by their word then I can't support them as a customer. It was a poor experience and I will never deal with this dealership again. Oh and the cherry on the sundae: the service tech got mad that we pulled our car out of line from getting other services done and began bashing the other Toyota dealership we said it would be taken to. Real professional guys! More

Last week I needed to return a leased Toyota bought in New York and get a used Toyota Corolla, so I went to the Haley Toyota Certified Center on Midlothian Turnpike. There I met Mr Albert Lee, he quickly New York and get a used Toyota Corolla, so I went to the Haley Toyota Certified Center on Midlothian Turnpike. There I met Mr Albert Lee, he quickly explain me the process and proposed to see the cars in the price range that I asked for.The weather was cold that day but Albert warmed the car up and we did the test drive, I was satisfied and all the paper work got prepared while I was enjoying my coffee! That same afternoon I left with the car I was looking for...Thanks again Albert. Jean T. More

I never imagined that buying a used car could be such an enjoyable experience. The entire team at Haley Certified worked together to provide a level of customer service rarely seen today in the world of aut enjoyable experience. The entire team at Haley Certified worked together to provide a level of customer service rarely seen today in the world of automated service. Each individual that I dealt with was pleasant,professional and knowledgeable. At another dealership I was told that I would have to pick up a detailed buy sheet and take it to my credit union and then bring back a certified check for the car. Haley handled the entire process right from their office. I was in and out with my car in under 90 minutes. More