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Haley Toyota Certified Pre-Owned Center

Richmond, VA

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rated
259 Reviews

8301 Midlothian Turnpike

Richmond, VA

23235

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259 Reviews of Haley Toyota Certified Pre-Owned Center

July 24, 2023

Abstain yourselves from doing business with this dealership, moreover buying a Toyota. I purchased a brand new Toyota and, 4 years later the paint started peeling off on multiple parts of the car. E More

by Sara Cain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Manager, Ian Hall and Body Shop Manager, Lisa Coleman
December 26, 2022

Although I haven't driven the vehicle much. My rating is on the salesperson Kevin Artice. He's very professional in his job, and as an individual. Yes, he's a salesperson, but he didn't come on More

by LULU
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Artice
Dec 27, 2022 -

Haley Toyota Certified Pre-Owned Center responded

Really glad you had a positive experience, LULU. Thanks for reviewing. We look forward to seeing you again soon!

November 02, 2022

We inquired about a vehicle via the online search and made an appointment to see/drive the vehicle. Dawn responded quickly to our online inquiry and Kevin did a great job of showing us the vehicle and an More

by Lugene Fernald
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Artice
Nov 03, 2022 -

Haley Toyota Certified Pre-Owned Center responded

Hi Lugene, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. Have a wonderful day!

Nov 03, 2022 -

Haley Toyota Certified Pre-Owned Center responded

Hi Lugene, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. Have a wonderful day!

October 20, 2022

I would recommend Haley Toyota certified Center to one and all. The work wonders in getting you the right car regardless of your financial situation. Simply Amazing! More

by amongtheelite
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rand Hargrave, Sean Corbett, David Rodz, Corinne Hargrave, Russell Wilson, Lee Majors
Oct 21, 2022 -

Haley Toyota Certified Pre-Owned Center responded

Really glad you had a positive experience. Thanks for reviewing. We hope to serve you again in the future!

September 13, 2022

Inquired online about a car and within 5 minutes, Dawn had called, answered my questions, and set up an appt. for me to test drive. Kevin was my salesman and was great. Answered all my questions and showe More

by jeff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Article
Sep 15, 2022 -

Haley Toyota Certified Pre-Owned Center responded

Jeff, thank you for your positive feedback for Dawn and Kevin! We apologize for any delays and appreciate your patience. Hope to serve you again in the future!

September 08, 2022

Amazing! Great customer service from the first day I spoke with Dawn over the phone. Visited the store and Dawn introduced me to one of the best salesmen ev More

by Danigirl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clarance Logan
Sep 14, 2022 -

Haley Toyota Certified Pre-Owned Center responded

Danigirl, we’re so happy to hear you had a good experience with Dawn and Clarence. We will make sure your kind words are passed along, hope to see you again in the future!

August 14, 2022

Bought a car with a cracked windshield and bad tires so called certified disappointed customer! More

by Omikahodge
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Clarence Logan
Aug 16, 2022 -

Haley Toyota Certified Pre-Owned Center responded

Omika, we apologize for this experience. Please contact our general sales manager, Nick, at nawad@haleyauto.com.

Aug 16, 2022 -

Omikahodge responded

I believe I have already spoken to him and was told basically the car passed inspection so oh well…

June 07, 2022

My experience with the dealership was unbelievable! Dawn initially walked through the process with me over the phone, worked with me on the purchase of my vehicle, finding me a great fit for a “new t More

by Emsway
Recommend Dealer
Yes
Employees Worked With
Dawn
Jun 09, 2022 -

Haley Toyota Certified Pre-Owned Center responded

Emsway, we are really glad you had a positive experience! Thanks for reviewing. Hope you have an amazing day!

April 13, 2022

My salesman Clyde white was the best and helped me so much in purchasing a new car. Everyone I dealt with there was very nice. It’s the place to go for a car. More

by Ladybugldb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clyde White
Apr 14, 2022 -

Haley Toyota Certified Pre-Owned Center responded

Ladybugldb, thank you so much for sharing!

March 25, 2022

Everyone was very helpful and accommodating. Special shout out to Clyde White! Would purchase from them again. More

by SFlorance
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clyde White
Mar 28, 2022 -

Haley Toyota Certified Pre-Owned Center responded

SFlorance, we’re so happy to hear you had a good experience. Hope to see you again in the near future!

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