
Haley Buick GMC Airport
Richmond, VA
Filter Reviews by Keyword
By Type
376 Reviews of Haley Buick GMC Airport
New Canyon My overall experience with Haley was outstanding. I had been searching for a new Canyon for 2 weeks when I found the one at Haley online and called Br My overall experience with Haley was outstanding. I had been searching for a new Canyon for 2 weeks when I found the one at Haley online and called Brad to confirm they had the truck. He confirmed they had the vehicle and I told them I would be driving down from northern Virginia to pick it up the following day. When I arrived the truck was completely ready and all we had to do was a test drive and the paperwork which went very fast. It was definitely were the drive and thanks to Brad and the rest of the Haley team. More
My purchase of a 215 Canyon While searching on line for a 2015 GMC Canyon Crew Cab Short Box, Janet Pineman responded to my request. From that instance until she called to say t While searching on line for a 2015 GMC Canyon Crew Cab Short Box, Janet Pineman responded to my request. From that instance until she called to say the truck I requested was ready for a test drive, to include final arrangements for the sale, her sales strategy and professional decorum were right on target. I could not be more pleased with the Haley Buick GMC, Airport sales staff and management. More
Your employees are your greatest assets. Haley automotive group, Thank you for your work in the purchase of my 2nd vehicle from your establishment. Your customer service oriented mentality Haley automotive group, Thank you for your work in the purchase of my 2nd vehicle from your establishment. Your customer service oriented mentality makes my decision easy to return to you for my vehicle needs. Excellent service! Thank you Janet Pineman for your never ending support with my difficult requirements, you were never dissuaded during the event. Thank you for your diligence, patience, and professionalism. Thank you Stephen Pearson in the maintenance department. You are reason I am a returning customer. I feel my family is in great hands when it comes to Stephen and the maintenance department. I I know he is taking care of my family like his own. The quality of service Stephen is providing is above reproach, and it one less thing I have to worry about when I am deployed. This means a great deal to me, thank you. V/R, Javier More
Satisfied New Customer During an on-line search, my husband found the car we were looking for, and I am glad now it was located at Haley Airport. Brad was professional and During an on-line search, my husband found the car we were looking for, and I am glad now it was located at Haley Airport. Brad was professional and seemed interested in making the experience as painless as car-buying can be! I appreciate his no-pressure approach. Thanks, again, Brad - for an over-all good experience! More
Purchased GMC Sierra I communicated primarily with Janet by email and phone. We negotiated a fair price, added options, and set-up a convenient time to meet. Upon arriv I communicated primarily with Janet by email and phone. We negotiated a fair price, added options, and set-up a convenient time to meet. Upon arrival at the dealership, I drove-off within two hours. The price, truck, and trade went all as agreed previously. No pressure just a good overall experience... More
Purchasing a Car Excellent service. Brad Johnson was very considerate and kind. He did not pressure me into making a decision in purchasing the car. He called to let m Excellent service. Brad Johnson was very considerate and kind. He did not pressure me into making a decision in purchasing the car. He called to let me know when the car was ready for a test drive and when we arrived the car was at the front ready to go. The first time meeting Brad I knew from the beginning he was going to be the salesperson for me. Thanks Brad. The dealership was also accommodating, no pressure what so ever. Thanks for a stress free car buying experience. More
berthajones -"Very Satisfied Customer" I started looking for a vehicle online and wasn't really sure of what I wanted but this Chrysler 200 caught my eye and I chatted on line with Brad Jo I started looking for a vehicle online and wasn't really sure of what I wanted but this Chrysler 200 caught my eye and I chatted on line with Brad Johnson. Mr Johnson is a great salesman and very understanding and never pressured me to purchase. I would recommend him to all my friends and family. I would like to recommend Mr Brad Johnson for "Salesman of the Year". brad keep up the good work and be "Blessed". More
Awesomr Janet was very friendly. And extremely patient. She did all she could do make us happy and help us as much as she could. she stayed late for us to get Janet was very friendly. And extremely patient. She did all she could do make us happy and help us as much as she could. she stayed late for us to get exactly what we wanted or needed More
The easiest and best purchase I have made Brad was so kind and considerate when I was purchasing my vehicle. He was understanding and did his best to get the best price for me that he could. Brad was so kind and considerate when I was purchasing my vehicle. He was understanding and did his best to get the best price for me that he could. He did not pressure me or make me feel like I had to purchase the vehicle then and there. He allowed me time to think on the purchase and was very up front about the vehicle I was buying. Brad is an amazing salesman that I would recommend to anyone who wants to purchase a new vehicle. More
Great team at Capital Buick GMC for the non-typical buyer I started looking for a new truck or SUV, wasn't sure, a few months ago and stopped in and met Greg Huband. It was a cordial meet and greet and Greg I started looking for a new truck or SUV, wasn't sure, a few months ago and stopped in and met Greg Huband. It was a cordial meet and greet and Greg was very helpful on the the few questions I had. Thought it would be a while till I returned as I wasn't that serious about buying yet. I started doing a lot of internet research on SUV's, trucks and other possible vehicle purchases and decided to take my wife in to Capital to at least look at what is out there(she despises shopping especially car shopping) and try to narrow down the search between a truck and SUV. We met Steve Dixon on that visit. Steve was great to talk to and knowledgeable about the vehicles. After looking, my wife and I decided to pursue a truck after looking at a Sierra SLT. I continued to do some research via the internet and decided to build my own truck on the GMC website. The truck I built, with all the options I was looking for, turned out to be a Sierra Denali. I hit the submit for quote button on the website and it sent out the request to dealers. It so happened, Capital got that inquiry and through that submission is how we met Janet Pineman, the Internet Sales Consultant. However, by the time I could return her call and schedule a visit, the Denali I originally requested was sold. Janet didn't give up, they had another Iridium Metallic Denali in stock and we went into test drive it. Needless to say, once the whole family took it for a test drive, we were in love. Janet is new to GMC, but knows the car business. After the drive, I spent a few days back and forth with her through email and phone, asking questions. If she didn't have the answer, she got it within a few minutes. After a few days thought and negotiations we decided to buy. After we agreed to buy, we requested two options, a spray on bed liner (definitely worth it) and the under seat storage in that back. Janet and the Capital team got the liner and the storage unit installed in less than 24 hours. We were supposed to pick the truck up on Friday evening. As we were signing the paper work at about 11 a.m. Friday morning, with Capital's expeditious closing agent Ryan, we decided to add the clear coat protection. Again Janet and Capital Team rose to the occasion, and by 4:00pm they had applied the clear coat and had the truck ready, 2 hours earlier than we planned. While we were working the final details with Janet, I had the opportunity to speak with and work with Steve on a couple of occasions, he was great. He even found and delivered to me the perfect hitch receiver at a great price for my towing needs. One other person, we would like to thank, but unfortunately didn't get his name, is the young gentleman that started recently. He was extremely knowledgeable about GM trucks, especially the engines. His advice definitely helped us know we were making the right decision. In all it took 4 sales associates to handle this non-typical customer. The whole Capital team was awesome. Definitely my first stop for my next car purchase. As they say PICK CAPITAL!!! More