
Haley Buick GMC Airport
Richmond, VA
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376 Reviews of Haley Buick GMC Airport
Excellent Very satisfied and never felt pressured. Listened to exactly what we were looking for and provided options. Would go back to this dealership again. Ve Very satisfied and never felt pressured. Listened to exactly what we were looking for and provided options. Would go back to this dealership again. Very pleasant salesman More
Best Car Buying Experience To start off I hate buying a vehicle. With all the run around and pressure to get a signature. But not with Steve Dixon at Haley. He was wonderful, ca To start off I hate buying a vehicle. With all the run around and pressure to get a signature. But not with Steve Dixon at Haley. He was wonderful, caring and took all the stress and high pressure out of this transaction. He took the time to hear my concerns and was just fine when I said I wanted to "go home a sleep on it". He truly felt like a friend then a car salesman. I would go back any day and work with Steve!!! I love my Suburban and Steve has also helped me with understand all the new functions I have on my Suburban. More
Recent purchase of new 2016 Canyon I used the internet to initiate contact with Haley GMC Airport location, and begin my search of their inventory. The new Canyon was the truck I was i I used the internet to initiate contact with Haley GMC Airport location, and begin my search of their inventory. The new Canyon was the truck I was interested in. Janet Pineman was the internet sales rep that first contacted me. I made a trip out there and became a real strong near future buyer. I chose the midnight edition SLE as the truck I intended to purchase. I slept on it and returned the next evening to close the deal. It was already dark when I returned but I tried to really inspect the truck for scratches and dings & do one more inspection before closing the deal . Since black shows everything I was able to find a few micro-scratches in the paint. I'm sure by that time the sales team had already invested their time and efforts into the paperwork for that truck. I became slightly concerned that I might want a different color truck. A brand new white SLT had arrived that morning before I came in and was sitting there taunting me the entire time I was there at Janet's desk. I eyeballed that thing the whole time I was in there. I ended up letting them know that I wanted to switch trucks. Without any resistance, or hesitation they had the new paperwork out for me and were ready to discuss options for it (mind you 9pm is fast approaching). I know that it was more work for them, but they were there to make sure that I was happy in the end. In addition to that, I had a flight to catch the day after we made the deal. I was also going to have the bed liner sprayed and have the side steps installed. Airport GMC suggested I bring the truck to them before my flight to have the work done, and they would take me to the airport, and pick me up 5 days later when I returned. It worked out perfectly. Janet picked took me to & picked me up from the airport in my new truck. When I returned it was freshly detailed with the bed-liner sprayed and the side steps installed. It was truly a great experience to work with them. I have recommended them to others already & have told this story a few times as well. Head their way when next time you're in the market for a new vehicle. I'm sure you will have a great car buying experience. Sincerely, Chad Rowland Army Vet/MRI Technologist More
Steve Dixon went above & beyond! I have purchased 3 vehicles from Steve Dixon, and each time have been completely satisfied with his service. He always goes above and beyond to take c I have purchased 3 vehicles from Steve Dixon, and each time have been completely satisfied with his service. He always goes above and beyond to take care of me! My next purchase will be with him as well! More
First time buying was a great experience. Thanks to Brad Johnson for making my first time buying experience worry free. His warm and friendly professional service made it easy to communicate w Thanks to Brad Johnson for making my first time buying experience worry free. His warm and friendly professional service made it easy to communicate what I wanted. My every question and concern he dealt with promptly. Thanks Brad for everything. Also, thanks to the other dealership staff for their help. More
LaCross Fever for the Second Time I am pleased to write a Review of my experience with Haley Buick GMC -Airport and Daniel Wilson, my "Awesome Sales Person". My experience with Dan I am pleased to write a Review of my experience with Haley Buick GMC -Airport and Daniel Wilson, my "Awesome Sales Person". My experience with Daniel Wilson began when I realized that the LaCross was to be my next car in May 2013. Daniel was able to confirm my interest in ownership of the 2013 LaCross by the way he presented detailed information about the car, purchasing or leasing options, and providing answers to questions I had about the dealership and customer service. I was so pleased with Daniel being available during my driving the 2013 LaCross for almost 3 years, that I got a 2016 LaCross with all the trimmings (fully equipped). Daniels was able to get the colors requested (interior and exterior) and have the car ready for me when I wanted it. Brad Johnson and CJ Stotler deserves some points because of their helping me also. Daniel was very PROFESSIONAL and KNOWLEDGABLE at all times. His personality, desire to serve with enthusiasm, and commitment to excellence are characteristics of a Person That Enjoys His Job. More
Rob Kirkpatrick is a awesome sale person ! Rob Kirkpatrick is awesome salesman! He goes above and beyond with customer service. He took time out of his Sunday afternoon to help me with question Rob Kirkpatrick is awesome salesman! He goes above and beyond with customer service. He took time out of his Sunday afternoon to help me with questions via text. The 2009 GMC Yukon was just what we were looking for. This is my second vehicle that I have purchased for Rob Kirkpatrick. Haley has a great of finance staff also! Rob her Patrick is not your typical salesman honest friendly and easy to deal with. Doing whatever it takes to make the deal. More
Great Dealership Greg Huband has sold me 6 vehicles over the years and is the most friendliest and professional salesman I have ever dealt with. Haley is very lucky to Greg Huband has sold me 6 vehicles over the years and is the most friendliest and professional salesman I have ever dealt with. Haley is very lucky to have him on staff. More
Very friendly personel BRAD JOHNSON was a very helpful and friendly person, Haley is lucky to have this special person. Brad answered every question without pause and was aw BRAD JOHNSON was a very helpful and friendly person, Haley is lucky to have this special person. Brad answered every question without pause and was awesome, And of course C. J. STOTLER was his usual comedian self. Thanks again guys for a exciting vehicle. More
2015 GMC Sierra purchase I bought my sixth vehicle from Steve Dixon this past Monday, 01/11/2016. Steve is the friendliest, most helpful salesman I have ever worked with on a I bought my sixth vehicle from Steve Dixon this past Monday, 01/11/2016. Steve is the friendliest, most helpful salesman I have ever worked with on a vehicle purchase. His knowledge about each vehicle is excellent. Steve is like a member of the family. More