Gurnee Volkswagen

Very helpful that were able to assist me by picking up vehicle at workplace, and payment option was very simple. Tyler was friendly and helpful with my service experience. vehicle at workplace, and payment option was very simple. Tyler was friendly and helpful with my service experience. More

Very good, on time, good work. Operations explained, options clear and easy to pick. Service person very helpful. She explained price for each item and she was accurate regarding costs. options clear and easy to pick. Service person very helpful. She explained price for each item and she was accurate regarding costs. More

Sales great. Got just what I wanted for expected price. Car exceeded expectations; trade in worked fine. Quoted price held with no ups or extras. Thanks all. Sandi Negrau did financial papers and did i Car exceeded expectations; trade in worked fine. Quoted price held with no ups or extras. Thanks all. Sandi Negrau did financial papers and did it very well More

Good presentation. Dealership is very close to me; clean and easy to access from highway. Options were clearly explained and alternate cars were shown. Multiple test drives offered . and easy to access from highway. Options were clearly explained and alternate cars were shown. Multiple test drives offered . More

They don’t respect the deals about the car prices, the car was completely nasty under the hood, they take to clean and don’t do anything to clean the car car was completely nasty under the hood, they take to clean and don’t do anything to clean the car More

2018 Tiguan Service The scheduling and service was easy and straight forward. Excellent communication during the process and Tyler was very attentive and kept me informe The scheduling and service was easy and straight forward. Excellent communication during the process and Tyler was very attentive and kept me informed of what they found and recommendations for options. More

Wonderful consistent service & parts departments. Even with the rotating service managers & service writers, the fantastic mechanics are still there as is Tyler Hints! We like the service personnel and t with the rotating service managers & service writers, the fantastic mechanics are still there as is Tyler Hints! We like the service personnel and the parts department! They keep us coming back! More

Service Dept is better in giving quality service to there clients than those people in Sales. Tyler did a great job assisting me, providing updates and keeping in touch on what I need. Keep up the good work clients than those people in Sales. Tyler did a great job assisting me, providing updates and keeping in touch on what I need. Keep up the good work Tyler! That's how you do it Sales, will rate exceeds expectation to Service Dept. More

Great Service I just purchased a Tiguan and the service received was great and got a GREAT deal. The GM Suha was awesome to work with as was Sandi and Rayan. The I just purchased a Tiguan and the service received was great and got a GREAT deal. The GM Suha was awesome to work with as was Sandi and Rayan. They were all helpful and very knowledgeable. Location was clean and they have free POPCORN, which is an awesome feature whenever you visit. Two thumbs up and I have already recommended to family and friends that may be looking for a new vehicle. More

I appreciate the fact that I could pull right and and greeted by the customer service agent and they always take care of my issues on a timely matter greeted by the customer service agent and they always take care of my issues on a timely matter More