Gurnee Volkswagen

We were very pleased with service we received. Matt was very courteous and helpful. We think our son will be very happy with his new mustang. Thank you Matt and jason! very courteous and helpful. We think our son will be very happy with his new mustang. Thank you Matt and jason! More

Nice dealership. People were very helpful and not pushy. They allowed us to ask a bunch of questions and we never felt pressured. Overall a good experience. They allowed us to ask a bunch of questions and we never felt pressured. Overall a good experience. More

I had a 5 Star experience! The staff were very friendly, professional, and welcoming. Very happy overall and received my financing with a great interest rate! I would highly recommend to friends and collea professional, and welcoming. Very happy overall and received my financing with a great interest rate! I would highly recommend to friends and colleagues. More

Great service & Help from the team, Brittany & the other 2 gentlemen from the main desk/finance that were helping me were very knowledgable and cool. Hope you guys have fun with the Supra! 2 gentlemen from the main desk/finance that were helping me were very knowledgable and cool. Hope you guys have fun with the Supra! More

Very happy overall. Pleasant experience and distanced. Treated fairly and would recommend to colleagues and friends. First buying experience here and would return. They were knowledgeable Treated fairly and would recommend to colleagues and friends. First buying experience here and would return. They were knowledgeable More

This was the second worst visit besides my purchase. My 7:30am oil change appointment took over two hours, the only reason it didn’t take three was because I asked about my vehicle. There were no vehicles 7:30am oil change appointment took over two hours, the only reason it didn’t take three was because I asked about my vehicle. There were no vehicles in front of me. Ridiculous. Then a coworker was talking about another coworker coming to work with Covid. Worst customer service. Zero urgency. More

shady place.I had a appointment today for a 2016 Kia Sorento. You guys called my house to confirm it this morning. . I said to make it for 12:30 and yes that would work. And i am 1 1/2 hours out. 80 Sorento. You guys called my house to confirm it this morning. . I said to make it for 12:30 and yes that would work. And i am 1 1/2 hours out. 80 miles. I get there and you xxxxS said that car has been sold. DUMB xxx. More

Awesome service and great people! Highly recommend asking for these two when purchasing a car here! Thank you so much for helping me get my dream car!! for these two when purchasing a car here! Thank you so much for helping me get my dream car!! More

Very knowledgeable and patient individual! Was willing to work with us, no matter how long it took to get us that deal we wanted! I would definitely refer anyone to this dealership and this salesman! work with us, no matter how long it took to get us that deal we wanted! I would definitely refer anyone to this dealership and this salesman! More

Service department was excellent this visit. Our dealings have been horrific in the past starting with the purchase of our Atlas so the improvement is very welcome. have been horrific in the past starting with the purchase of our Atlas so the improvement is very welcome. More