
Gurnee Volkswagen
Gurnee, IL
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1,179 Reviews of Gurnee Volkswagen
Bob Rohrman Gurnee Volkswagen is a great dealership with great employees and service. I was treated with great care throughout the time spent while purchasing my car. great employees and service. I was treated with great care throughout the time spent while purchasing my car. More
Suha did a great job in finding the exact match of the far that we were looking for. Within a matter of few hours, he was able to secure the vehicle from another dealership. Once we reached the dealershi far that we were looking for. Within a matter of few hours, he was able to secure the vehicle from another dealership. Once we reached the dealership, Daisy was assigned our closing and she was very patient and clear in her communications. For a rookie, she very swiftly got the paper work done and we were out of the dealership within no time with a brand new VW Atlas. I highly recommend Gurnee VW. More
The admitting tech was very personable and had a great sense of humor. Service department appeared very clean and organized. Coffee was an added plus sense of humor. Service department appeared very clean and organized. Coffee was an added plus More
I worked with Jason w via text as he was off work but still responded on a Sunday and during his time off. He answered all the questions I had and had the car I was interested in at the front door when I still responded on a Sunday and during his time off. He answered all the questions I had and had the car I was interested in at the front door when I arrived While at the dealership I worked with Ron M who I test drove the car with and he finalized all the paperwork as we closed the deal. Ron was well informed and the entire process was quick and easy More
Brittany in sales was amazing and jovonn the manager also. Everyone pleasant! I will be back in the future for other cars! Thank you guys. also. Everyone pleasant! I will be back in the future for other cars! Thank you guys. More
The transaction went pretty smooth. Brittany was very good. She was courteous, efficient, no pressure on me. She was good at follow through in getting my questions answered. I wasn’t sure if I wanted to good. She was courteous, efficient, no pressure on me. She was good at follow through in getting my questions answered. I wasn’t sure if I wanted to buy the vehicle so I told them I had to think about it and I left the dealership. I came back later in the day and purchased it. The financing got approved and I took the vehicle home late Saturday afternoon. The only snag was that they stated they didn’t need any documentation from me to get my financing approved, but then called me on Monday and said they did in fact need it. That was an inconvenience because I had to re-print all the documentation and text it to Brittany. Other than that the transaction went well. More

Great employees & great service! Super helpful when picking out cars along with great tips. Worked fast and very efficient. Overall really enjoyed my visit here and the help picking out cars along with great tips. Worked fast and very efficient. Overall really enjoyed my visit here and the help More

Everyone here was super nice and helpful. Helped me with everything I needed. Best place I've ever bought from! I highly recommend them! Thank you! everything I needed. Best place I've ever bought from! I highly recommend them! Thank you! More
Great experience- the whole team was easy to work with and efficient. They worked hard to offer an excellent deal. Highly recommend Gurnee VW to anyone. and efficient. They worked hard to offer an excellent deal. Highly recommend Gurnee VW to anyone. More
Great team, Jovonn Griffin helped make this a great Great team, Jovonn Griffin helped make this a great process along with everyone that helped play a part. I had my children with us and they helped w Great team, Jovonn Griffin helped make this a great process along with everyone that helped play a part. I had my children with us and they helped with them as well! More