Gurnee Volkswagen

Good service, staff very accommodating, prompt response to my request I will definitely go back for my next oil change to my request I will definitely go back for my next oil change More

Heidi was great, very friendly, and comfortable! The warranty manager was very informative and had the customers best interest in mind. The warranty manager was very informative and had the customers best interest in mind. More

Excellent people, wonderful selection of vehicles, Best deals - this is all anyone wants during car purchase! Love this dealership and definitely will recommend the dealership to my friends! deals - this is all anyone wants during car purchase! Love this dealership and definitely will recommend the dealership to my friends! More

Great experience and absolute great customer service i will definitely keep this as my favorite dealer will definitely keep this as my favorite dealer More

I think we can all understand that mistakes happen from time to time. To me, it’s how does someone respond to make it right. Credit to Gurnee VW and Felix for doing just that. I’ll definitely be back. time to time. To me, it’s how does someone respond to make it right. Credit to Gurnee VW and Felix for doing just that. I’ll definitely be back. More

Cameron was very straightforward, professional, and to the point. No offense, but if given a choice, most people don't choose to go car shopping. Cameron and the rest of the staff made it as painless and the point. No offense, but if given a choice, most people don't choose to go car shopping. Cameron and the rest of the staff made it as painless and quick as possible. More

I felt comfortable walkin into the building I had tyler and he was very awesome an outgoing had me in and out fast and he was very awesome an outgoing had me in and out fast More

Chris and Rich were great! They were both very patient and explained everything to me that I did not understand. Both were very personable and relatable. A+ experience! They were both very patient and explained everything to me that I did not understand. Both were very personable and relatable. A+ experience! More

I needed new tires and an oil change. I was able to get the work done very quickly. I am happy with the work that was done and that I was able to get an appointment right away. I do no I was able to get the work done very quickly. I am happy with the work that was done and that I was able to get an appointment right away. I do not like the fact that this dealer has additional 3.5% fee for paying for service with a credit card. There is no additional fee if you pay with a debit card. More

Prompt attention from service team, poor execution of service repair. The issue the vehicle was in for reappeared in less than 24hrs. service repair. The issue the vehicle was in for reappeared in less than 24hrs. More