Gurnee Volkswagen

Michael was very helpful. The price was decent the work was completed quickly. Will go back. The price was decent the work was completed quickly. Will go back. More

Issue took 3 visits to be resolved and now, two weeks later, the issue returned. Every time my car had to stay there over 4-5 hours. later, the issue returned. Every time my car had to stay there over 4-5 hours. More

I got an oil change and I was charged an additional 3. 57%. This a surcharge that was not disclosed up front. I look st this as deceptive. I was told one price but in the end it was more. Sneaky indeed. I 57%. This a surcharge that was not disclosed up front. I look st this as deceptive. I was told one price but in the end it was more. Sneaky indeed. I am going to another dealer even though it might be more. I don't need the deception More

Good service, staff very accommodating, prompt response to my request I will definitely go back for my next oil change to my request I will definitely go back for my next oil change More

Heidi was great, very friendly, and comfortable! The warranty manager was very informative and had the customers best interest in mind. The warranty manager was very informative and had the customers best interest in mind. More

Excellent people, wonderful selection of vehicles, Best deals - this is all anyone wants during car purchase! Love this dealership and definitely will recommend the dealership to my friends! deals - this is all anyone wants during car purchase! Love this dealership and definitely will recommend the dealership to my friends! More

Great experience and absolute great customer service i will definitely keep this as my favorite dealer will definitely keep this as my favorite dealer More

I think we can all understand that mistakes happen from time to time. To me, it’s how does someone respond to make it right. Credit to Gurnee VW and Felix for doing just that. I’ll definitely be back. time to time. To me, it’s how does someone respond to make it right. Credit to Gurnee VW and Felix for doing just that. I’ll definitely be back. More

Cameron was very straightforward, professional, and to the point. No offense, but if given a choice, most people don't choose to go car shopping. Cameron and the rest of the staff made it as painless and the point. No offense, but if given a choice, most people don't choose to go car shopping. Cameron and the rest of the staff made it as painless and quick as possible. More

I felt comfortable walkin into the building I had tyler and he was very awesome an outgoing had me in and out fast and he was very awesome an outgoing had me in and out fast More