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Gurnee Volkswagen

Gurnee, IL

3.9
1,179 Reviews

6301 W Grand Ave

Gurnee, IL

60031

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1,179 Reviews of Gurnee Volkswagen

June 07, 2021

I sold my car to Bob Rohrman’s Gurnee Volkswagen. Jasin Beshiri was very nice and helpful. He made a fair offer from the start, making it easy for me to make a decision. He sent a video detailing their pur More

by scottc1149
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasin Beshiri
Jun 08, 2021 -

Gurnee Volkswagen responded

Thanks for your feedback on your recent visit to Bob Rohrman's Gurnee Volkswagen. I'm glad to hear that we were able to assist you and that you had such a positive experience. We hope you will visit us again!

June 05, 2021

This was by far the smoothest experience at a dealership ever. Jasin was super cool & friendly & on top of that, he provided awesome quick stress-free service. He went over all the details on how the proce More

by CJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasin Beshiri
Jun 06, 2021 -

Gurnee Volkswagen responded

CJ, Thank you so much for your excellent review! We are so glad that Jasin had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

June 05, 2021

Easy to work with and straightforward team. Ron was upfront about everything in the process. One area of improvement is to dial back the formalities and ‘required’ questions. But will definitely come More

by David
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Monaco, Suha Oner, Jason Whitley
Jun 06, 2021 -

Gurnee Volkswagen responded

David, Thank you for your very kind review. Ron and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bob Rohrman's Gurnee Volkswagen.

June 03, 2021

Suha and his team are great. Straight forward, easy buying process. Car was immaculate, and exactly as advertised. I highly recommend these guys. Great service More

by RGOLDMAN1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Suha Oner, Jason Whitley, Gustavo Molina
Jun 03, 2021 -

Gurnee Volkswagen responded

Thank you for your review and kind words for Suha and the team! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman's Gurnee Volkswagen.

June 02, 2021

Ron was very patient, polite, knowledgeable and transparent. He went above and beyond to meet my needs. I've purchased several cars in the past and this was by far the best experience. Thank you Ro More

by Zach
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Monaco
Jun 02, 2021 -

Gurnee Volkswagen responded

Thank you so much, Zach, for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Ron and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

May 31, 2021

Even though my visit started off on a rough patch, the managers and service team worked quickly to make sure I left with a smile. They’re a team that’s dedicated to making your experience worth every ounc More

by MIKEELY TAYLAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike (service)
Jun 01, 2021 -

Gurnee Volkswagen responded

Thanks for sharing your thoughts about your experience with Bob Rohrman's Gurnee Volkswagen. We appreciate your business and hope to see you again soon!

May 29, 2021

This dealership really does a great job of taking care of their customers and making sure that their experience in purchasing a vehicle is especially smooth. I would recommend this dealership to my friends, More

by Kamden Kuklinski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Meinken, Ron Monaco, Suha Oner, Jasin Beshiri, Kevin Ngorn, Donnie Avramov
May 30, 2021 -

Gurnee Volkswagen responded

Thank you so much, Kamden, for choosing Bob Rohrman's Gurnee Volkswagen! Congrats on your new purchase, and let us know if we can be of any more assistance!

May 28, 2021

All the people I worked with were super responsive and professional. I purchased the car remotely and sight unseen and they made it easy. Special thanks to Ron Monaco who was with me through the entire pr More

by Cotton Girl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Monaco, Jasin Beshiri, Jason Whitley, Donnie Avramov
May 30, 2021 -

Gurnee Volkswagen responded

It's great to hear that Ron and the rest of our team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bob Rohrman's Gurnee Volkswagen!

May 26, 2021

Great dealership. Great GM and finance partner. No BS. Went through 4 dealerships, would send all my friends here. Transparent and patient. Certainly work hard. More

by VANYAW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandi Negrau, Suha Oner, Jason Whitley
May 26, 2021 -

Gurnee Volkswagen responded

Thank you for your business and this great review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Congratulations on your new purchase!

May 26, 2021

They were very efficient at getting the work done and keeping contact by phone and text very pleased with the service and I would highly recommend them two others and my service attendant Matt gave me A1 More

by FJCAT2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
May 27, 2021 -

Gurnee Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Matt and the others delivered such a great experience!

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