Gurnee Volkswagen

I have tell you about this dealership. We started out slow and I was concerned. We came back the next day and we were pleasantly surprised. Our salesman Kevin is amazing, thoughtful and so understanding slow and I was concerned. We came back the next day and we were pleasantly surprised. Our salesman Kevin is amazing, thoughtful and so understanding young man. Now the GM was amazing and made us feel at home. The finance manager Donnie what a true professional and made wife very happy to do business at your dealership. I with our family could rate them a 7 star rating. I would recommend anyone looking for a professional dealership and very accommodating staff. Thank you guys for our beautiful experience. More

Very helpful. He had answered any questions I had. Made the process very nice and easy unlike other places/sales people. Would reccomend anyone to him. the process very nice and easy unlike other places/sales people. Would reccomend anyone to him. More

I was very pleased with the sales experience at Gurnee Volkswagen. The sales person was very interested in my needs and satisfying them. I would highly recommend Cristian to anyone in need of a car. The o Volkswagen. The sales person was very interested in my needs and satisfying them. I would highly recommend Cristian to anyone in need of a car. The other sales staff were supportive and seems to work as a team. More

Waited more than one hour for oil chnage? Too long More

I couldn’t be happier with my experience at Gurnee Volkswagen. I was interested in a vehicle I saw online that they had for sale so decided to further explore it in person. Patricia was my product spe Volkswagen. I was interested in a vehicle I saw online that they had for sale so decided to further explore it in person. Patricia was my product specialist who helped get me familiar with the car and everything I needed to know about it. She truly listened to my needs and made sure I was happy. Jasin /JB stepped in to reassure me that the used car was in great condition and well taken care of. I felt completely comfortable and not the slightest pressure from start to finish. Donnie Avramov in Finance did a great job at making the most stressful part of car buying seamless and actually enjoyable. I felt confident walking out knowing I was well taken care of and would recommend anyone to this dealership and friendly staff. More

Service drive is clean and organized. Staff is friendly and engaging. and engaging. More

Financing department was great!! Not too impressed that our car wasn't ready when we came to pick it up. They knew a week ahead of time that we were coming, and still had to clean, and take vehicle to get our car wasn't ready when we came to pick it up. They knew a week ahead of time that we were coming, and still had to clean, and take vehicle to get fueled up. We thought they would have had this done beforehand. Otherwise, everything else went okay. More

Talk about service they are the best. Really try to get you the best deal and even after your purchase they still treat you like family. Highly recommend going here. you the best deal and even after your purchase they still treat you like family. Highly recommend going here. More

Cameron was very helpful, informative, no pressure, polite and respectful. Thank you for a seemless car buying experience! polite and respectful. Thank you for a seemless car buying experience! More

We had a great experience purchasing our new Volkswagen with Ron Monaco . He was very professional, good listener and provided excellent service. We were also very pleased with his easy going personality a with Ron Monaco . He was very professional, good listener and provided excellent service. We were also very pleased with his easy going personality and not feeling uncomfortable pressure as in a other dealerships before. He helped us find the best matching car for our needs . Very nice staff and comfortable atmosphere. I highly recommend this Gurnee location. More