Gurnee Volkswagen

If your looking to buy a VW work with Ron Monaco, best salesman with great customer service skills from the moment I walked in t salesman with great customer service skills from the moment I walked in t More

I thank you in my search for a vehicle that fits my 6’5 16 year old, even though I ended up with just a refinance and lowered my payment your staff was great! 16 year old, even though I ended up with just a refinance and lowered my payment your staff was great! More

The service center is the only halfway decent thing about this dealership. We waited for the car to be done and house music was playing loudly in the showroom. The showroom was not very busy because the sal this dealership. We waited for the car to be done and house music was playing loudly in the showroom. The showroom was not very busy because the salesmen were cracking jokes with the punchline “That’s what she said” and I believe the manager was right there with them. This coupled with my initial Bob Rohrman VW experience, solidifies the fact that I will never buy a car from this dealer nor will I recommend it to anyone. More

very good service and very good attention from christian my seller and from all the volkswagen gurnee team 100% I recommend it Thanks Volkswagen gurnee my seller and from all the volkswagen gurnee team 100% I recommend it Thanks Volkswagen gurnee More

Gave us a different car than the car we negotiated on, and when I brought the car back the following day to correct their mistake, they increased the price and said this is the only price you get the othe and when I brought the car back the following day to correct their mistake, they increased the price and said this is the only price you get the other car for - take it or leave it. Horrible experience and left us in a pressured situation in which we already got rid of our old car so we essentially had to take the new deal and eat the added cost. This is a prime example of why people are flocking to a company like Tesla with their premium vehicles and no-bs sales tactics. More

A pleasure to work with. Our sales specialist Gus is A pleasure to work with. Our sales specialist Gus is very personable and professional. All involved listened to and understood our needs, and respec A pleasure to work with. Our sales specialist Gus is very personable and professional. All involved listened to and understood our needs, and respectfully worked to meet them. More

Very kind and explained everything very well. Right away got service . Don’t have any regrets. I’m very satisfied with the service we received. got service . Don’t have any regrets. I’m very satisfied with the service we received. More

Patricia was very helpful, active, confident, a good listener and a great communicator, she answered all the questions I had. Overall she is a professional sales person with great communication skills. listener and a great communicator, she answered all the questions I had. Overall she is a professional sales person with great communication skills. I also would like to thank Harvey for his efforts and guidance Thank you Patricia and Harvey. More

Very helpfull and a super easy buying experience. Gus was great great More

Working with Ron was a fantastic experience, he provided great service without any of the stereotypical pressure one would expect from car salesman. We look forward to buying more cars from him in the futur great service without any of the stereotypical pressure one would expect from car salesman. We look forward to buying more cars from him in the future. More