Gurnee Volkswagen

We had a great experience with Kevin at Gurnee VW. He was able to get us the exact car we were looking for within our budget and worked through all of our questions perfectly. able to get us the exact car we were looking for within our budget and worked through all of our questions perfectly. More

They were willing to work with us in price within reason and went the extra mile to make the transaction smooth. We reserved the car over the phone and did the finance application ahead of time. Our sales g and went the extra mile to make the transaction smooth. We reserved the car over the phone and did the finance application ahead of time. Our sales guy came in after his hours since we were coming in from out of state. It was overall a good buying experience. More

I found the car I wanted on Autotrader and contacted the dealership. They worked with me to do most of the paperwork online because I was coming from five hours away to pick the car up. Gus was very helpful dealership. They worked with me to do most of the paperwork online because I was coming from five hours away to pick the car up. Gus was very helpful and communicative throughout the process. At the dealership the process was quick and straightforward. I got the car I wanted and never felt pressured or manipulated at any time. More

Christian was w great salesman. Finance explain everything well and was patient. Overall a great experience. Jovonn is one of the best managers ever ! Definitely recommend! everything well and was patient. Overall a great experience. Jovonn is one of the best managers ever ! Definitely recommend! More

Ron is amazing! He will help you out a lot and try to get you what you want. I’ve wanted an Atlas and he went above and beyond to help me get it! Thank you, Ron! you what you want. I’ve wanted an Atlas and he went above and beyond to help me get it! Thank you, Ron! More

Everyone was super nice but we were there for 5 hours before we finally got everything done. Car was dirty on the inside not detailed! Was told it had navigation and it didn't. before we finally got everything done. Car was dirty on the inside not detailed! Was told it had navigation and it didn't. More

Mike is professional, explained and answered all my questions. He was very thorough with the recommendation that my Tiguan needed. He know his craft and very friendly. questions. He was very thorough with the recommendation that my Tiguan needed. He know his craft and very friendly. More

Service department was helpful in response to a low oil pressure light coming on. Unfortunately this issue did not provide a service code. Nothing could be found wrong with the cars operation and was picke pressure light coming on. Unfortunately this issue did not provide a service code. Nothing could be found wrong with the cars operation and was picked up the next day. It has been driven 335 miles with no issues. More

It took several calls for salesman to get back in touch then took my car in for the protective paint and interior finish the told me to be there at 11 then at 12 the service manager comes out and says ther then took my car in for the protective paint and interior finish the told me to be there at 11 then at 12 the service manager comes out and says there not their yet I didn’t leave till 1:30 was not happy. More

All Staff in this dealer are professional, friendly with great communication and wonderful. Overall I had a good experience, satisfied with the car I purchased. I would definitely recommend Volkswagen Gurn great communication and wonderful. Overall I had a good experience, satisfied with the car I purchased. I would definitely recommend Volkswagen Gurnee to all people I know. More