Gurnee Volkswagen

Clean effective and having adequate facilities to ensure comfort. I am very glad no one tried to sell me anything and look forward to coming back comfort. I am very glad no one tried to sell me anything and look forward to coming back More

The guy that works for the service department is very lazy and careless. He didnt care to help me with the issue i was having with my car. lazy and careless. He didnt care to help me with the issue i was having with my car. More

I made appointment for recall and oil change and said I will only take the appointment if both can be done. I get there after takin time off work only to be told there is a back order on the recall part. I will only take the appointment if both can be done. I get there after takin time off work only to be told there is a back order on the recall part. I asked for discount on oil change nothing. I’m not coming back. Mount Prospect has great service and straight shooters. I should have not tried to go somewhere closer to my home More

Great customer service, very friendly. Helped me pick the perfect car that matched my needs and want. Would definitely recommend for anyone looking for new or used vehicles to come here. Ask for Christian Ve perfect car that matched my needs and want. Would definitely recommend for anyone looking for new or used vehicles to come here. Ask for Christian Vega More

10000% recommended this dealership! Everyone is so professional and not pushy AT all. They were extremely easy to work with ESPECIALLY Cameron and Danny! I will refer anyone I know to this dealership. professional and not pushy AT all. They were extremely easy to work with ESPECIALLY Cameron and Danny! I will refer anyone I know to this dealership. Can’t wait to get future cars here! More

This visit was a follow up visit based on an inspection. The parts I ordered from my previous visit were there and the admitted my car promptly. They gave me a shuttle ride home and called me when the work The parts I ordered from my previous visit were there and the admitted my car promptly. They gave me a shuttle ride home and called me when the work was expertly completed. I am beyond satisfied with the work done and the fair price. More

Great people to work with. Kind and smart individuals.i really enjoyed myself. The environment was very helpful and rewarding I would love to buy another vehicle one day really enjoyed myself. The environment was very helpful and rewarding I would love to buy another vehicle one day More

Gustavo provided excellent service, was friendly and knowledgeable! He answered questions and was very efficient. Donnie in finance was likewise very professional. Thanks for a great experience! knowledgeable! He answered questions and was very efficient. Donnie in finance was likewise very professional. Thanks for a great experience! More

Great service for the price that is available. Even cleaned my car after the oil change was completed. Super quick and efficient work. Keep it up. cleaned my car after the oil change was completed. Super quick and efficient work. Keep it up. More

Clean facility, very polite people, service representative doesn't pressure you for an upsell in services. Great job to everyone involved in my oil change representative doesn't pressure you for an upsell in services. Great job to everyone involved in my oil change More