Gurnee Volkswagen

Lots of services were suggested, but not pushed very hard to their credit. After almost $1000 in work, the car is not $1000 better. The car wasn't washed. to their credit. After almost $1000 in work, the car is not $1000 better. The car wasn't washed. More

Javier, Kris and Gustavo are excellent service people. They really took there time with me. Excellent service. I felt right at home with them They really took there time with me. Excellent service. I felt right at home with them More

My vehicle was missed diagnosed. I was being charged over $900 for a leak on my coolant. There wasn’t a leak at all just the cap being loose. $900 for a leak on my coolant. There wasn’t a leak at all just the cap being loose. More

Ron was very knowledgeable and helpful throughout our search. He took the time to help us find the right vehicle for us. He was very patient. search. He took the time to help us find the right vehicle for us. He was very patient. More

Ron was very patient with us as we searched for the right vehicle. He was able to show us a variety of cars and ensured we test drove all even into the night. As we went through the buying process, he was v vehicle. He was able to show us a variety of cars and ensured we test drove all even into the night. As we went through the buying process, he was very helpful and answered all the questions that we had. Ron is very friendly and was great to work with. More

Ron was a very friendly efficient salesman really worked hard to get the price I was comfortable with. hard to get the price I was comfortable with. More

Thank you so much Greg for the quick fix and turn around even though the repairs were over 2300. I feel it was worth the peace of mind. The service department kept me upto date on service. even though the repairs were over 2300. I feel it was worth the peace of mind. The service department kept me upto date on service. More

Thankyou to Ron Monaco! For making it happen with my new vehicle! He had wonderful customer service and was super nice. vehicle! He had wonderful customer service and was super nice. More

They were very helpful in a time crunch they took in my vehicle and did a wondrous job. The work performed was quick and very much needed. Then you guys vehicle and did a wondrous job. The work performed was quick and very much needed. Then you guys More

poor customer service. girl at reception was on her phone for a food 20 seconds before greeting. lastly what really grinded my gears is that someone took the plastic from my screen & also the clutch. which i for a food 20 seconds before greeting. lastly what really grinded my gears is that someone took the plastic from my screen & also the clutch. which i had my car for about 3 years now & never took it off. which i dont know why someone would take it upon themselves by removing something from MY car. More