Gurnee Volkswagen

Loved the Service and sales and Junior was super nice and helpful, the finance manager was also to the point and quick. helpful, the finance manager was also to the point and quick. More

Cameron was friendly and knowledgeable. He walked us through everything and stayed late to make sure we could leave that night with the car. He walked us through everything and stayed late to make sure we could leave that night with the car. More

My problem was solved the first time. I needed s as tutorial on the car’s computer system and received it. Thank you! I needed s as tutorial on the car’s computer system and received it. Thank you! More

Very nice and knowledgeable. Everyone at the dealership made you feel welcome and that made me want to purchase Everyone at the dealership made you feel welcome and that made me want to purchase More

Christian was very helpful , got me a good deal . Absolutely wonderful , great communication . Very Professional . Absolutely wonderful , great communication . Very Professional . More

Ron, Yonder and team was very pleasant to work with. The only person that wasn't was the financial person he talked down to us, treated us like we were trying to pull something over on him. The only person that wasn't was the financial person he talked down to us, treated us like we were trying to pull something over on him. More

Don’t expect to have a relationship with anyone in the store. New staff every 3 months. Chris, the GM is extremely condescending, and actually tried to justify selling us a new car for $4,000 over MSRP, a store. New staff every 3 months. Chris, the GM is extremely condescending, and actually tried to justify selling us a new car for $4,000 over MSRP, and $2,000 in adds we didn’t want. Needless to say, we bought our Passat elsewhere. Place went downhill fast. More

Cameron was great! He made everything easy and clear. I would purchase again from him and I would recommend him to friends and family in the future. He didn't make proc He made everything easy and clear. I would purchase again from him and I would recommend him to friends and family in the future. He didn't make process feel pressured. More

Certified vehicle had mechanical issues right off the lot, sales and management offer an owe you letter/ certificate to fix it, in this market I don’t know anyone that wants to buy a car and have to deal lot, sales and management offer an owe you letter/ certificate to fix it, in this market I don’t know anyone that wants to buy a car and have to deal with service appointments. The amount of calls and emails received by this dealership is unreal. Anyone looking to buy a car just do some shopping around there is always a better deal. More

Greg in service was wonderful. . He was professional, helpful and honest. I would go back to this location because of him. . He was professional, helpful and honest. I would go back to this location because of him. More