Gurnee Volkswagen

I scheduled and oil change. First I was about 10 minutes late so I called ahead and they told me it would not be a problem. Once I got there the ladies in the service area were First I was about 10 minutes late so I called ahead and they told me it would not be a problem. Once I got there the ladies in the service area were very helpful and getting me signed in. I received a message from the technician regarding my car letting me know that if I had any questions that I can contact him directly. The staff checked on me and they were very friendly. More

The individuals who helped me, Cris, Richard and Luis were great! They provided very fast and efficient service. were great! They provided very fast and efficient service. More

All went well. Everyone that we spoke with was helpful and seemed knowledgeable. All were friendly. Everyone that we spoke with was helpful and seemed knowledgeable. All were friendly. More

All of my experiences at Gurnee Volkswagen have been very pleasant, from purchasing my vehicle to having it serviced. The people are awesome and the service is great. pleasant, from purchasing my vehicle to having it serviced. The people are awesome and the service is great. More

Had a long drive from out of state but they had most of the paper work started so I was in and out in no time. the paper work started so I was in and out in no time. More

As usual the staff got my vehicle in quickly and the service was completed within the given timeframe. service was completed within the given timeframe. More

Last visit took 4 1/2 hours for a oil change. Before that 3 hours. Calls were ignored until I had my husband call for me. Before that 3 hours. Calls were ignored until I had my husband call for me. More

Awesome service I was very happy how they worked to suit my needs. Everything went smooth. my needs. Everything went smooth. More

Rohrman’s Gurnee VW does not come short of customer service and friendly staff! I have purchased a vehicle from two Rohrman dealerships and they are amazing across the board. From walking in, test driv service and friendly staff! I have purchased a vehicle from two Rohrman dealerships and they are amazing across the board. From walking in, test drive, number crunching, and signing the papers, they are working for you. Cameron was an awesome sales rep and we were able to work out what I felt comfortable with. More

Amazing! Very helpful and respectful! Cameron helped me get the car I was looking for, while being super helpful and respectful along the way! Very helpful and respectful! Cameron helped me get the car I was looking for, while being super helpful and respectful along the way! More