Gurnee Volkswagen

Great salespeople great service. . Love our car. Would definitely recommend this place to our friends. . Love our car. Would definitely recommend this place to our friends. More

Always good service! Lisette was great! Got me in and out quickly! Thanks so much! Lisette was great! Got me in and out quickly! Thanks so much! More

They were a great help helping me find my new car thank you so much absolutely love my new car you so much absolutely love my new car More

Once we purchased vehicle I have had to make repeated phone calls to provide me with items I paid for. To date still have not had a return message. phone calls to provide me with items I paid for. To date still have not had a return message. More

Was able to get the vehicle I was looking for and it was a very smooth transition. Everyone was very helpful when ever I had extra questions and helped get my apps for the new car set up on my phone. Very g a very smooth transition. Everyone was very helpful when ever I had extra questions and helped get my apps for the new car set up on my phone. Very good people. More

Very helpful, multiple staff assisted to give me exactly what I wanted. They were very patient and very helpful to even carry out there services if i did not find a car what I wanted. They were very patient and very helpful to even carry out there services if i did not find a car More

Outstanding job by my Sales associates Eric Cardona ,you went above and beyond to make my vehicle purchase smooth transition and a very pleasant one. Again thank you brother and for all the staff of Gurnee went above and beyond to make my vehicle purchase smooth transition and a very pleasant one. Again thank you brother and for all the staff of Gurnee Volkswagen. More

Good work but no communication and this is the only dealership I ever been to who are stingy with loaner cars if you keep someone vehicle you should present them with a loaner period dealership I ever been to who are stingy with loaner cars if you keep someone vehicle you should present them with a loaner period More

Once you’re on the spot, everything goes fast, well organized crew and good people. organized crew and good people. More

No accountability and zero service recovery. This group did not take any initiative to help fix any of the poor service that was provided. My self had to coordinate and drive all of the schedule This group did not take any initiative to help fix any of the poor service that was provided. My self had to coordinate and drive all of the schedule and follow ups while my car was just sitting there More