Gurnee Volkswagen

I did not have an appointment but was able to be seen right away. The service staff did not act as if I was an inconvenience. Everyone was friendly and helpful right away. The service staff did not act as if I was an inconvenience. Everyone was friendly and helpful More

Everything about my buying experience was positive. Sandi Negrau was a total professional and easy to work with. Tricia Cruz in finance was an absolute joy to work with as well she was so kind, patient Sandi Negrau was a total professional and easy to work with. Tricia Cruz in finance was an absolute joy to work with as well she was so kind, patient with questions, and professional. The entire experience was positive and I love my car! More

Christian was a great resource during this process. Chad drives a hard deal but I believe we reached a fair price for the vehicle and my trade in. Best of luck to the Gurnee VW team in locking down the Chad drives a hard deal but I believe we reached a fair price for the vehicle and my trade in. Best of luck to the Gurnee VW team in locking down their cars. More

Gurnee VW has always been great for service. I purchased my car in Milwaukee, like in Salem and have been bringing my car here for service for well over a year. Easy to work with. I purchased my car in Milwaukee, like in Salem and have been bringing my car here for service for well over a year. Easy to work with. More

Sales person was very helpful through out all the vehicle purchase and very straight forward. purchase and very straight forward. More

All staff was friendly and helpful. But I waited 2 hours for only an oil change that I had an appointment for. Then they lost my keys, which took more time to locate. And now I’ve been But I waited 2 hours for only an oil change that I had an appointment for. Then they lost my keys, which took more time to locate. And now I’ve been contacted at least 8 times asking for a review. More

While the service was adequate I cannot condone the sheer lack of care they have when it comes to setting up appointments lack of care they have when it comes to setting up appointments More

Above and beyond service, quick buying process, knowledgeable staff, and convenient location all play into my overall positive buying experience. Thank you Jerry, and team. knowledgeable staff, and convenient location all play into my overall positive buying experience. Thank you Jerry, and team. More

Christian Is the best seller. Very professional Dedicated and responsable. Going above and beyond. I really appreciate it everything he did for me. Very professional Dedicated and responsable. Going above and beyond. I really appreciate it everything he did for me. More

Everyone that I have worked with from the salesman to the service department have been awesome. service department have been awesome. More